Windows 8 and 8.1 Forums


Seemingly random BSOD & crashes

  1. #1


    Posts : 11
    Windows 8.1 64-bit

    Seemingly random BSOD & crashes


    This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal. I've done all I can think of.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have 4 hard drives. What is the age of your Power Supply?

    Please remove the Western Digital software. The wdcsam64.sys driver dates from 2008 and is known to cause BSOD's on some Windows systems.

    Please uninstall Gigabyte EasySaver (it's driver is gdrv.sys and it's known to cause BSOD's).

    If this doesn't help out, then start with these free hardware diagnostics: Hardware Diagnostics
    Out of 8 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers) - and older systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
    Also, just in case, if the BSOD's continue - please run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Jul 23 08:49:53.010 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072314-24328-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 16:41:33.931
    Probably caused by :memory_corruption ( nt!MiResolveMappedFileFault+b9 )
    BugCheck A, {ffffec004f2a2ae8, 2, 0, fffff801fc886461}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffec004f2a2ae8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801fc886461, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: AV_nt!MiResolveMappedFileFault
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F6
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 16:07:25.040 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072214-24515-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 0:49:40.184
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+6efe3 )
    BugCheck 3B, {c0000005, fffff800b26d5747, ffffd00022eb1fe0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800b26d5747, Address of the instruction which caused the bugcheck
    Arg3: ffffd00022eb1fe0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x3B_win32k+6efe3
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F6
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 18 11:31:55.072 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071814-24234-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 19:33:12.213
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :dxgkrnl.sys ( dxgkrnl+6025 )
    BugCheck 19, {3, ffffc000a40302b0, 58ee0810ed0838ee, ffffc000a40302b0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: ffffc000a40302b0, the pool entry being checked.
    Arg3: 58ee0810ed0838ee, the read back flink freelist value (should be the same as 2).
    Arg4: ffffc000a40302b0, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x19_3_dxgkrnl+6025
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F6
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 17:09:59.686 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071614-6468-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:40:35.325
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1abcc )
    BugCheck 1A, {41793, fffff6800001aaf0, 15f, 15e}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041793, The subtype of the bugcheck.
    Arg2: fffff6800001aaf0
    Arg3: 000000000000015f
    Arg4: 000000000000015e
    BUGCHECK_STR:  0x1a_41793
    PROCESS_NAME:  sbvss64.exe
    FAILURE_BUCKET_ID: 0x1a_41793_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F6
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 14:27:35.909 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071614-6515-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 4:49:22.546
    Probably caused by :memory_corruption ( ONE_BIT )
    BugCheck 1A, {41792, fffff6800002c3a0, 20000, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
        the PTE. Parameters 3/4 contain the low/high parts of the PTE.
    Arg2: fffff6800002c3a0
    Arg3: 0000000000020000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41792
    PROCESS_NAME:  IAStorIcon.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F6
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul  7 14:34:51.167 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070714-6453-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 21:02:53.154
    Probably caused by :win32k.sys ( win32k!EngUpdateDeviceSurface+2017f )
    BugCheck C2, {d, fffff901448f3010, 69764344, fffbe001efc5a080}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 000000000000000d, type of pool violation the caller is guilty of.
    Arg2: fffff901448f3010
    Arg3: 0000000069764344
    Arg4: fffbe001efc5a080
    BUGCHECK_STR:  0xc2_d
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc2_d_win32k!EngUpdateDeviceSurface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F4
      BIOS Release Date             04/25/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul  4 15:04:35.929 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070414-24828-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:3 days 4:29:34.565
    Probably caused by :ntkrnlmp.exe ( nt!ExFreePoolWithTag+dff )
    BugCheck 19, {3, ffffc00049b33820, ffffc00049334820, ffffc00049b33820}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: ffffc00049b33820, the pool entry being checked.
    Arg3: ffffc00049334820, the read back flink freelist value (should be the same as 2).
    Arg4: ffffc00049b33820, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  QBW32.EXE
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePoolWithTag
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F4
      BIOS Release Date             04/25/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 08:55:59.859 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070114-6640-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 15:38:28.495
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** WARNING: Unable to verify timestamp for epfwwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
    Probably caused by :NETIO.SYS ( NETIO!IoctlKfdDeleteIndex+cfb7 )
    BugCheck 19, {3, ffffe000e5b752e0, ffff6000e5b752e0, ffffe000e5b752e0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: ffffe000e5b752e0, the pool entry being checked.
    Arg3: ffff6000e5b752e0, the read back flink freelist value (should be the same as 2).
    Arg4: ffffe000e5b752e0, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  ekrn.exe
    FAILURE_BUCKET_ID: 0x19_3_NETIO!IoctlKfdDeleteIndex
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F4
      BIOS Release Date             04/25/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Jul 23 08:49:53.010 2014 (UTC - 4:00)**************************
    wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
    gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    stcvsm.sys                  Mon Jun 10 16:05:39 2013 (51B63193)
    eamonm.sys                  Thu Aug 15 10:53:50 2013 (520CEB7E)
    ehdrv.sys                   Thu Aug 15 10:54:11 2013 (520CEB93)
    EpfwLWF.sys                 Thu Aug 15 10:55:11 2013 (520CEBCF)
    epfwwfp.sys                 Thu Aug 15 10:55:12 2013 (520CEBD0)
    epfw.sys                    Thu Aug 15 10:55:18 2013 (520CEBD6)
    edevmon.sys                 Mon Aug 19 09:00:54 2013 (52121706)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    e1d64x64.sys                Thu Aug 29 19:55:45 2013 (521FDF81)
    AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    sbmount.SYS                 Tue Jan 21 13:04:27 2014 (52DEB6AB)
    mwac.sys                    Tue Mar  4 16:47:40 2014 (531649FC)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    RTKVHD64.sys                Fri Mar 14 07:03:23 2014 (5322E1FB)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 16:07:25.040 2014 (UTC - 4:00)**************************
    PROCEXP152.SYS              Sun Oct 20 20:16:05 2013 (52647245)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul  7 14:34:51.167 2014 (UTC - 4:00)**************************
    eudskacs.sys                Tue Sep  3 23:14:03 2013 (5226A57B)
    eubakup.sys                 Tue Sep  3 23:14:10 2013 (5226A582)
    EUBKMON.sys                 Tue Sep  3 23:14:32 2013 (5226A598)
    EuFdDisk.sys                Tue Sep  3 23:14:38 2013 (5226A59E)
    
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=gdrv.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=stcvsm.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=edevmon.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=sbmount.SYS
    http://www.carrona.org/drivers/driver.php?id=mwac.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=PROCEXP152.SYS
    http://www.carrona.org/drivers/driver.php?id=eudskacs.sys
    http://www.carrona.org/drivers/driver.php?id=eubakup.sys
    http://www.carrona.org/drivers/driver.php?id=EUBKMON.sys
    http://www.carrona.org/drivers/driver.php?id=EuFdDisk.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8.1 64-bit


    Thanks for so much to consider. I'm sure that something will help.
    An update and some answers to your questions: in no particular order.
    I didn't install WD software. The driver must have installed when I connected the drive. I have renamed the driver to wdcsam64.sy_ .
    I didn't install Gigabyte EasySaver. The driver probably installed when I installed the System Information Viewer. I installed that when I noticed a high CPU temperature in BIOS. It confirmed the temperature and also that the CPU fan was at 0 RPM. Turns out that the wire that connects the fan to the MOBO had tightened enough to stop the fan. I caught it before the thermal protection wasn't effective. (Whew!) In addition to providing almost real-time temps and fan speeds, I have watched the voltages and observed them to be rock steady at 3.3875, 12.096, and 5.01. I am not overclocking. I renamed gdrv.sys to gdrv.sy_ and Hardware monitor has not protested.

    I have booted into safe mode and run deep scans using ESS 7.0.317.4 followed by MalwareBytes 2.0.2.1012. Neither found anything. I'll post back in a few days, once I've had a chance to see if the issue is resolved.
    Don
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Be careful when renaming drivers. If the system needs them to boot you may find that the system won't boot to Windows (I've found this with a CD/DVD driver from a popular burning program.

    The "fix" is to use System Restore from the Startup Repair function to restore the system to before you changed the driver names (you have to have System Restore enabled for this to work) or to go back in and re-rename the drivers back to their original name (using the Startup Repair Command Prompt option).

    BTW - check to see if the drivers have remained renamed. At times Windows System Protection will change them back to the original name with out telling you!
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8.1 64-bit


    Thanks for the warning about Windows reinstalling the offending driver. When I searched gdrv.sys had been replaced. Interestingly, both gdrv.sys and gdrv.sy_ were in the Windows directory.

    I did have a BSOD this morning when waking the computer. The error flashed by too fast for me to see before the system restarted. I did check event viewer and it looked like mbam.sys had several errors immediately before the BSOD. It has caused issues when ESS is also installed, so I uninstalled MalwareBytes using the control panel and then ran their program to remove anything left behind.

    Don
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please zip up and upload the contents of the C:\Windows\Minidump folder. You may have to copy it to your Desktop in order to zip it up.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8.1 64-bit


    Thanks John,
    I tried to zip the minidumps, but it failed. I copied the folder onto the desktop, first. I run under a limited user but tried running WinRAR as administrator with no luck. I knocked around the security properties of the dumps and it looks like system is the owner, though taking ownership did not seem to help. Argh! I'm getting too old to keep up! LOL!

    I have gone may days without a BSOD, so maybe it's fixed.

    What I have done:
    Renamed wdcsam64.sys, so it wouldn't run
    Uninstalled Malwarebytes

    gdrv.sys and AppleCharger.sys (both GigaByte installed with MOBO utilities) have reinstalled themselves, but don't seem to be the cause of my BSODs.

    I first uninstalled the driver wdcsam64.sys. The BSODs were mostly gone. MalwareBytes was uninstalled when it showed as running during the only BSOD afterwards. I remember that MalwareBytes and ESS sometimes conflict even when MWB is not set for real-time protection. Since I was done using it, completely wiping it away was no big deal. Thanks for steering my thinking in the right direction.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sounds like you've fixed it!
    Should it recur, you may want to try uploading the contents of the C:\Windows\Minidump folder to an online file-hosting site and posting the link to them here.

    Good luck!
      My System SpecsSystem Spec

  9. #9


    Posts : 11
    Windows 8.1 64-bit

    They're baack...


    Since my last post, I did some updating and uninstalling so that I now only get BSOD's when waking from sleep. It happened today, Oct. 11,2014 around 12:30pm. I don't see a minidump with a 101114 name, so there is no record of it. Actually, what happened was that I moved the mouse to wake the system and it beeped once and began POST and then booted Windows. As a reminder, I am not overclocking. Since my last post I have:
    Uninstalled Gigabyte App Center
    Deleted gdrv.sys and AppleCharger.sys, both leftovers from App Center uninstall
    Updated BIOS to latest
    Updated Intel video driver to latest
    Run MalwareBytes and ESS deep scan. Both detected no malware.
    Ran CPUID Hardware Monitor Pro to verify that all cores of the cpu, chipset and drives stayed well below 40 degrees C, the highest was core #0 at 37.0 degrees C. Voltages were rock steady.
    Ran Memtest86+ for 1 pass with no errors. It would only use one core and ran for over 1hour to complete 1 pass.
    Ran driver verifier for a few days before turning it off because the frequent crashes were disrupting my work. I didn't know where those dumps were or
    Discovered that the backup drive used by ShadowProtect (G was full and causing it to error. I freed significant space on drive G:
    Any ideas would be appreciated.
    Don
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Let's have a look at this report. It may reveal something about the lack of memory dumps.

    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Seemingly random BSOD & crashes
Related Threads
Hello, Have repeatedly gotten BSOD while in use. Usually not while playing games, but browsing the web or working out of excel. Sager NP8265 (Clevo P150SM) 16GB Ram W8.1 64-bit i7-4700MQ Ran a BlueScreenViewer and seems ntoskrnl.exe+ 150aa0 is a major culprit along with hal.dll.
The most recent was a IRQL_not_less_than_or_equal_to, but over time there have been SYSTEM_SERVICE_EXCEPTIONS, KMODE_EXCEPTION_NOT_HANDLED and a few others. This is a Toshiba laptop with 32 GB of memory, a toshiba 256GB SSD and two crucial m500 960 GB SSD. I have updated the Crucials to version...
Seemingly random BSOD's in BSOD Crashes and Debugging
Hello, I have been experiencing several BSOD's while doing pretty much anything on my computer. The last few errors were: PAGE_FAULT_IN_NONPAGED_AREA (win32k.sys) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgmms1.sys) SYSTEM_SERVICE_EXCEPTION (win32k.sys) There were more, but I can't remember...
So basically my system is crashing at seemingly random points (games, desktop, programs...anytime) even though the system appears to be ok. I've updated all drivers, ran memtest, even ran prime95 (was oc'ing recently but the crashes were happening before that) and everything checks out. My...
Hi all, New to the forums, first post as I had looked through other threads to try and fix a problem I have been having, and it looks like a lot of people here are quite knowledgeable on these issues. System is as follows: ASUS M4A87TD/USB3 AMD Phenom II X4 B55 3.6GHz 4 x 2GB Geil DDR3...
I'm completely stumped and I don't know how to read error codes very well. I'm using an HP Pavilion dv7 laptop with core i7 processor. I recently upgraded to a ocz vertex 4 SSD because I thought maybe my old HDD was going bad and I wanted the speed bump anyway. The system ran pretty stable for a...
Seemingly Random BSODs in BSOD Crashes and Debugging
Hey everyone, Not sure what's going on, but I've had a few BSODs. As far as I can tell, I haven't noticed any one thing I'm doing at the time of the crashes. I ran Memtest 86+ for 17 passes with no errors, and chkdsk came back fine. Core Temps says that, at my highest, I'm running about 40 C,...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook