Windows 8 and 8.1 Forums


Regular Windows 8.1 (8, 7) BSOD Crashes

  1. #1


    Posts : 2
    windows.8.1

    Regular Windows 8.1 (8, 7) BSOD Crashes


    Please help me, BSODs making me crazy. I have an Asus G53SX laptop for 3 years now, and I get regularly bluescreens.
    Right now I have a Win8.1 system on my machine, but I tried 7 and 8, too. The rig: 14 gbs of RAM (tested with memtest and other software for days, and it's ok), a Samsung 250 gb ssd and a Hitachi 7200 1 tb sata drive.
    I had problems with the laptop, the screen went black from time time, and in the service the mobo and the vga was exchanged for a new one. I thought that was the cause of my problems, but the BSODs came back. Mostly the cause is (and was) in the ntoskernel, but many of them are from different sources. That is troubling me, because something is wrong, but I can't put my finger on it. Having min. 2-3 BSODs in a every week (sometimes 2-3 a day) is not normal.


    I updated all my drivers (with Driver Navigator, Driver Detective, Driver Reviver), because Whocrashed always gives the "typical software driver error", but still the problem stayed. Beside Asus not update the drivers - the latest one is from 2012, but the others are from 2010 and 2011. Yes, I know and I've been told that I've made a big mistake by buying an Asus laptop, but I can't do a thing about it now.

    I attached minidump files, a bigger one (link: https://www.mediafire.com/?lw0ruqf9bbzuy5k), and some dumps from the older Win8 system (I don't know if it helps).

    I use computers but I'm not a computer guy (that's why I ask help here) I don't know how to use/analyse dump files. Please help me if you can (I'm in the country now, and I have to travel 20kms to have internet, so I may not be too quick answering). Thank you.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Eelegendo & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of them for informative purposes (Windows 8.1 Only) :-
    Code:
    **************************Sat Jul 26 22:13:34.883 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+5224ad )
     
    BugCheck 3B, {c0000005, fffff801721364ad, ffffd0002cfee6f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  LANoire.exe
     
    FAILURE_BUCKET_ID:  0x3B_nvlddmkm+5224ad
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  G53SX.209
     
      BIOS Release Date             12/20/2011
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  G53SX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 26 17:33:00.148 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24b6d )
     
    BugCheck 19, {22, ffffc001c4c4e000, 1, 0}
    BugCheck Info: BAD_POOL_HEADER (19)
     
    BUGCHECK_STR:  0x19_22
     
    PROCESS_NAME:  TiWorker.exe
     
    FAILURE_BUCKET_ID:  0x19_22_nt!_??_::FNODOBFM::_string_
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  G53SX.209
     
      BIOS Release Date             12/20/2011
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  G53SX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 06:25:17.063 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0002c718060, fffff800c47f8930, ffffe00032711c60}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_FLxHCIc_IMAGE_pci.sys
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  G53SX.209
     
      BIOS Release Date             12/20/2011
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  G53SX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sat Jul 26 22:13:34.883 2014 (UTC + 5:30)**************************
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
    ICCWDT.sys                  Wed Aug 18 13:57:45 2010 (4C6B9981)
    atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)
    SCDEmu.SYS                  Tue Nov 15 08:48:27 2011 (4EC1DA03)
    PxHlpa64.sys                Tue Apr 24 22:56:29 2012 (4F96E245)
    btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
    FLxHCIc.sys                 Mon Feb 25 08:24:21 2013 (512AD25D)
    FLxHCIh.sys                 Mon Feb 25 08:24:25 2013 (512AD261)
    WibuKey64.sys               Thu Feb 28 01:13:02 2013 (512E61C6)
    SynTP.sys                   Thu May 23 04:10:49 2013 (519D4971)
    Smb_driver_Intel.sys        Thu May 23 04:11:51 2013 (519D49AF)
    btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    exfat.SYS                   Thu Aug 22 17:10:18 2013 (5215F8A2)
    btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
    btath_avdt.sys              Wed Sep 18 14:12:14 2013 (52396766)
    btfilter.sys                Wed Sep 18 14:12:54 2013 (5239678E)
    btath_a2dp.sys              Wed Sep 18 14:15:01 2013 (5239680D)
    iaStorA.sys                 Tue Oct 29 02:45:26 2013 (526ED3EE)
    dump_iaStorA.sys            Tue Oct 29 02:45:26 2013 (526ED3EE)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    RtsUVStor.sys               Fri Jan  3 08:42:15 2014 (52C62A8F)
    athwbx.sys                  Tue Jan  7 12:10:47 2014 (52CBA16F)
    TeeDriverx64.sys            Thu Mar 13 23:51:52 2014 (5321F740)
    Rt630x64.sys                Thu May  8 16:31:57 2014 (536B6425)
    RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 06:25:17.063 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)
    iaStor.sys                  Sat Nov  6 13:14:52 2010 (4CD50774)
    RtsUVStor.sys               Tue Mar 15 15:29:04 2011 (4D7F3868)
    FLxHCIc.sys                 Fri Nov  2 14:31:10 2012 (50938BD6)
    Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
    athwbx.sys                  Mon Jul 15 12:59:50 2013 (51E3A4EE)
    btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=FLxHCIc.sys
    http://www.carrona.org/drivers/driver.php?id=FLxHCIh.sys
    http://www.carrona.org/drivers/driver.php?id=WibuKey64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=exfat.SYS
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=FLxHCIc.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    Please follow the below steps :-

    1. Please remove any ASUS Bloatware which might be present over your system.
    2. Please update the ATK Driver from the Windows Update (As you are running Windows 8.1 and there is no available update from ASUS). Check the optional updates of the Windows Update. Most likely it would be there.
    3. Remove Intel Watchdog. If there is an option to disable it in the BIOS as well then please disable from the BIOS as well.
    4. The drivers highlighted in RED were the cause in the Driver_Power_State_Failure which occurred on 22nd July. So, I would say to find updates for that.
    5. Remove Sonic CD Software & PowerISO.
    6. Remove WIBU-KEY Software Protection System.
    7. According to the latest dump file, the cause of it was your NVIDIA Display Driver. Please remove it using this **TOOL** and see if the BSOD's are still happening or not. If they stop then update to the latest BETA drivers from NVIDIA.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows.8.1


    Dear Bluelvis,

    Wow
    Thank you very much! I thought there would be some problem with Asus stuff because everytime I install anew the OS, I have the same problems (bsods).
    Right now I'm in the country and I can't update my OS here, but as soon as I get back home, I'll (try to) fix it and I check back here.
    Thank you very much for your help!!!
    Best regards.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by eelegendo View Post
    Dear Bluelvis,

    Wow
    Thank you very much! I thought there would be some problem with Asus stuff because everytime I install anew the OS, I have the same problems (bsods).
    Right now I'm in the country and I can't update my OS here, but as soon as I get back home, I'll (try to) fix it and I check back here.
    Thank you very much for your help!!!
    Best regards.
    Sure thing ^_^.
    Keep me updated ^_^.
      My System SpecsSystem Spec

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