Windows 8 and 8.1 Forums


Power Driver State Failure and Page Pool Memory BSODs here

  1. #1


    Posts : 1
    Windows 8.1 x64 bit system

    Power Driver State Failure and Page Pool Memory BSODs here


    New to the Forums, but not new to these errors. been having them for a while now, it's one or the other and happens about once a day or so, but with the fast restarts and such it never sets me back too far, but I still wish to fix this all.


    Included is the SF file for your looking purposes.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi FlintWebber & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided a summary of them :-
    Code:
    **************************Mon Jul 28 05:57:53.652 2014 (UTC + 5:30)**************************
    Probably caused by : usbccgp.sys
     
    BugCheck 9F, {3, ffffe000e73cd8e0, fffff800b0d098b0, ffffe000e4c69010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 20:08:24.645 2014 (UTC + 5:30)**************************
    Probably caused by : usbccgp.sys
     
    BugCheck 9F, {3, ffffe0000fdda660, fffff8000ce998b0, ffffe00010b36a60}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 06:44:42.971 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
     
    Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
     
    BugCheck 50, {ffffe000cb262008, 0, fffff801abee1dd9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  audiodg.exe
     
    FAILURE_BUCKET_ID:  AV_portcls!GetMaxMapRegisters
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 24 17:26:11.654 2014 (UTC + 5:30)**************************
    Probably caused by : usbccgp.sys
     
    BugCheck 9F, {3, ffffe0013f1a58e0, fffff803376998b0, ffffe001418ad090}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 23 18:39:11.179 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
     
    Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
     
    BugCheck 50, {ffffe000c291c008, 0, fffff8011dbb4dd9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  audiodg.exe
     
    FAILURE_BUCKET_ID:  AV_portcls!GetMaxMapRegisters
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 04:42:06.324 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
     
    Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
     
    BugCheck 50, {ffffe00113627008, 0, fffff801ab7a6dd9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  audiodg.exe
     
    FAILURE_BUCKET_ID:  AV_portcls!GetMaxMapRegisters
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul 20 13:26:12.645 2014 (UTC + 5:30)**************************
    Probably caused by : usbccgp.sys
     
    BugCheck 9F, {3, ffffe001f35398e0, fffff800b94998b0, ffffe001f7591140}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul 20 12:34:48.901 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
     
    Probably caused by : portcls.sys ( portcls+3dd9 )
     
    BugCheck 50, {ffffe00073c1c008, 0, fffff80180f97dd9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  audiodg.exe
     
    FAILURE_BUCKET_ID:  AV_portcls+3dd9
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 18 06:23:55.303 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
     
    Probably caused by : portcls.sys ( portcls+3dd9 )
     
    BugCheck 50, {ffffe001da67e008, 0, fffff800f2e92dd9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  audiodg.exe
     
    FAILURE_BUCKET_ID:  AV_portcls+3dd9
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 15:43:28.654 2014 (UTC + 5:30)**************************
    Probably caused by : usbccgp.sys
     
    BugCheck 9F, {3, ffffe00073f382d0, fffff8026a4a1c80, ffffe000757aa130}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  MsMpEng.exe
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 04:11:57.657 2014 (UTC + 5:30)**************************
    Probably caused by : usbccgp.sys
     
    BugCheck 9F, {3, ffffe0016c0bf060, fffff803d4c998b0, ffffe0016fc54010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
     
      BIOS Version                  V30.1
     
      BIOS Release Date             12/06/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7721
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is the list of 3rd party drivers present on your system :-
    Code:
    **************************Mon Jul 28 05:57:53.652 2014 (UTC + 5:30)**************************
    vrtaucbl.sys                Sun Apr  1 14:38:53 2012 (4F781B25)
    scmndisp.sys                Mon May 28 13:21:48 2012 (4FC32E94)
    usbfilter.sys               Wed Aug 29 06:57:12 2012 (503D6FF0)
    bcmwlhigh664.sys            Tue Oct 30 11:30:15 2012 (508F6CEF)
    t_mouse.sys                 Mon Dec  3 11:49:30 2012 (50BC4472)
    speedfan.sys                Sun Dec 30 02:29:35 2012 (50DF59B7)
    amd_sata.sys                Tue Jul 23 13:36:27 2013 (51EE3983)
    amd_xata.sys                Tue Jul 23 13:36:39 2013 (51EE398F)
    Rt630x64.sys                Fri Jul 26 12:31:35 2013 (51F21ECF)
    RTKVHD64.sys                Tue Sep 10 19:07:35 2013 (522F209F)
    AODDriver2.sys              Thu Sep 12 09:06:40 2013 (523136C8)
    appexDrv.sys                Tue Feb 25 14:34:59 2014 (530C5CBB)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
    amdacpksd.sys               Fri Apr 18 07:24:17 2014 (535085C9)
    atikmpag.sys                Wed Apr 23 13:40:03 2014 (5357755B)
    atikmdag.sys                Wed Apr 23 14:36:07 2014 (5357827F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 06:44:42.971 2014 (UTC + 5:30)**************************
    Hamdrv.sys                  Tue Jul 15 14:39:22 2014 (53C4EFC2)
    http://www.carrona.org/drivers/driver.php?id=vrtaucbl.sys
    http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
    http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys


    According to the dump files, the driver which is the culprit is the "Usbaudio.sys" which is the Windows Driver for a USB Audio Device and chance of it being at fault is extremely less. Please follow the below steps :-

    1. Install the latest drivers for your Logitech USB Headset. If you are not able to find any then see if the BSOD's are still occurring or not on removing the headset from the system.
    2. Update your Chipset drivers from your motherboard manufacturer or the OEM.
    3. Update your software related to Ventrillo (First Driver which has been highlighted). If the problem is still occurring then see if removing the software helps or not.
    4. Update the rest of the drivers.


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

Power Driver State Failure and Page Pool Memory BSODs here
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