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Problem with windows 8.1 update 1

  1. #1


    Posts : 6
    Android

    Problem with windows 8.1 update 1 (add dmp file)


    Hi everyone,

    My problem is when I play black ops II on my pc after 2 to 5 rounds my pc freeze and do weird sound after that the bleu screen appear with video_tdr_failure (nvlddmkm.sys)

    I have this problem since the last year and sometimes it work normally sometimes the problem appear from no wear

    ps: sorry for my English


    Update 1 : I tried to play bo2 and after 5 min the system crash again with Watchdog violation dmp file in the attachment
    Last edited by Massi; 27 Jul 2014 at 12:05.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Massi ^_^,

    I have analyzed your dump files and below has been provided an analysis of that :-
    Code:
    **************************Sun Jul 27 19:41:47.113 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+9a3608 )
     
    BugCheck 116, {ffffe00169bd04d0, fffff800c61d7608, ffffffffc000009a, 4}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
     
    BUGCHECK_STR:  0x116
     
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  080014 
     
      BIOS Release Date             01/11/2008
     
      Manufacturer                  ECS
     
      Product Name                  P4M900T-M2
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Jul 27 00:22:15.712 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for HDAudBus.sys
     
    Probably caused by : HDAudBus.sys ( HDAudBus+15a9 )
     
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  t6mp.exe
     
    FAILURE_BUCKET_ID:  0x133_ISR_HDAudBus+15a9
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  080014 
     
      BIOS Release Date             01/11/2008
     
      Manufacturer                  ECS
     
      Product Name                  P4M900T-M2
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Below is a list of 3rd party drivers installed on your system :-
    Code:
    **************************Sun Jul 27 19:41:47.113 2014 (UTC + 5:30)**************************
    LVUSBS64.sys                Sat Jul 26 20:36:36 2008 (488B3D7C)
    athurx.sys                  Tue Jan  5 08:53:16 2010 (4B42B0A4)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    fetn63a.sys                 Tue Mar 26 06:50:02 2013 (5150F7C2)
    vmci.sys                    Sat May 18 06:49:18 2013 (5196D716)
    VMNET.SYS                   Fri Jul 19 01:12:50 2013 (51E8453A)
    vmnetadapter.sys            Fri Jul 19 01:13:00 2013 (51E84544)
    vmnetbridge.sys             Fri Jul 19 01:13:47 2013 (51E84573)
    vsock.sys                   Thu Aug  1 08:16:10 2013 (51F9CBF2)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    hcmon.sys                   Fri Feb 28 08:10:28 2014 (530FF71C)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    NvStreamKms.sys             Thu May 22 22:13:14 2014 (537E2922)
    idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
    VMparport.sys               Fri Jun 13 04:52:29 2014 (539A3635)
    vmnetuserif.sys             Fri Jun 13 05:15:38 2014 (539A3BA2)
    nvlddmkm.sys                Fri Jun 13 05:48:13 2014 (539A4345)
    VMkbd.sys                   Fri Jun 13 05:50:01 2014 (539A43B1)
    vmx86.sys                   Fri Jun 13 06:39:56 2014 (539A4F64)
    SeLow_x64.sys               Fri Jul 11 23:05:28 2014 (53C02060)
    http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys
    http://www.carrona.org/drivers/driver.php?id=athurx.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=fetn63a.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=VMparport.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    SeLow_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Now, according to the Dump file, the NVIDIA Driver and the HD Audio Driver(Windows) has been blamed. So, please follow the below steps :-
    1. Please remove the NVIDIA Display driver using this **TOOL**. Once you are done uninstalling, install the latest BETA drivers from NVIDIA (If you are using a Desktop) or from the OEM (If you are using a laptop). Once this is done, make sure you disable the NVIDIA Streaming Service.
    2. Please update the older drivers.
    3. Your BIOS dates back to 2008 which is extremely old. Please check your manufacturer and see if there is any available update and report back. DO NOT UPDATE THE BIOS AS OF YET!!!


    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Android


    Hi again ^_^
    I remove the NVidia driver with the tool and I installed the last version 340.43 beta, and after I played for 30 min the problem show back again.

    + I didn't find the SeLow_x64.sys to download

    For updating my motherboard I didn't find any new driver for it, I was hopping buying a new pc cause this one is getting very old but I'm still stuck with it

    Thanks for helping
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Massi,

    What you could do is run the Display Driver Uninstaller again, clean the NVIDIA Drivers and then install the drivers which came with your GPU in the Driver CD (Which comes with the GPU) and see if the problem solves it or not.

    Are you using any headsets btw? If yes, then please remove them and try gaming and see if it BSOD's or not. Also, disable the NVIDIA Streaming Service or uninstall the GeForce Experience and see if the problems stop or not.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Android


    Hi
    I didn't have the problem for two days but today the bleu screen back again, and this is the latest dmp file

    and thanks
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Massi ^_^,

    The dump file is corrupt . I would need a freshly generated SF Diagnostic ZIP file in case the crashes continue. Your bugcheck is the DPC_WATCHDOG_VIOLATION and that too Video TDR timeout. There is a possible workaround for this. Could you please follow this and see if your problem gets solved or not?
    Open regedit then -
    Navigate to -
    H_KEY_LOCAL_MACHINE \ System \ CurrentControlSet \ Control \ Graphics Drivers.
    Right click on the open field and click on New / DWORD (32bit) Value,
    Then name it: TdrDelay -> double click it -> Set the value to 8.
    Also, is it happening on only one game or it is happening during normal browsing as well? Did you try installing the driver updates from the Driver CD which came with your GPU?
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Android


    Hi blueelvis ^_^/

    I think my problem is resolved Thanks to you
    I tried what you tell me and from that day I didn't get any other freeze or crash and for your question about other games the answer is yes I tried Hitman absolution and I was getting freeze.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Massi View Post
    Hi blueelvis ^_^/

    I think my problem is resolved Thanks to you
    I tried what you tell me and from that day I didn't get any other freeze or crash and for your question about other games the answer is yes I tried Hitman absolution and I was getting freeze.
    Hi Massi,

    You are welcome ^_^. Glad to hear that your problem was solved ^_^.
      My System SpecsSystem Spec

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