Solved IRQL Not Less or Equal Blue Screen

keybladeofheart

New Member
Messages
3
Hey everyone,

So recently I have been having issues where my laptop will randomly go to a blue screen and the error message "IRQL not Less or Equal..." Sometimes it will not show up until a half and hour, sometimes it starts in 15-20 min. It is just really random and it just restarts my computer inconveniently. ( Also, Looked at other forums, could it be Avast? Never had problems with it in the past)

Anyways, I have Attached my SFC Scan from the program recommended... Also When i use SFC/Scannow on Command Prompt I am told " Windows Resource Protection found corrupt files but was unable to fix some of them. Detailes are included in the CBS.Log windir\Logs\CBS\CBS.log. Fir example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.

I would appreciate any advice/help to fix this, Thank you!
(Updated)
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core i5 3427U @ 1.80Ghz
    Motherboard
    Acer MA41_CX (U3E1)
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Chrome & Firefox
    Antivirus
    Avast
Hi KeybladeOfHeart & Welcome to the forums ^_^,

Unfortunately, the ZIP file attached by you is empty. Please let the tool run for atleast 15 minutes or till it says that it has finished working ^_^.

Attach the freshly generated SF Diagnostic ZIP file with your next post.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thank you for the information, I just updated the post!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core i5 3427U @ 1.80Ghz
    Motherboard
    Acer MA41_CX (U3E1)
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Chrome & Firefox
    Antivirus
    Avast
Thank you for the information, I just updated the post!

Hi Keybladeofheart & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided a summary of them :-
Code:
**************************Sat Jul 26 23:05:39.842 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for GUBootStartup.sys
 
*** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
 
Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
 
BugCheck A, {ffffc0003356ff18, 2, 1, fffff8023a076d08}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  AV_GUBootStartup+1103
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  V2.16
 
  BIOS Release Date             01/17/2013
 
  Manufacturer                  Acer
 
  Product Name                  Aspire M5-481PT
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 26 22:41:45.452 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for GUBootStartup.sys
 
*** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
 
Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
 
BugCheck A, {ffffc001a6ae9678, 2, 1, fffff80086cdcd08}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  instup.exe
 
FAILURE_BUCKET_ID:  AV_GUBootStartup+1103
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  V2.16
 
  BIOS Release Date             01/17/2013
 
  Manufacturer                  Acer
 
  Product Name                  Aspire M5-481PT
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 24 11:05:18.496 2014 (UTC + 5:30)**************************
[U][B]*** WARNING: Unable to verify timestamp for GUBootStartup.sys
 
*** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
 
Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
[/B][/U] 
BugCheck A, {ffffc001706d4468, 2, 1, fffff800482edd08}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  SearchProtocol
 
[B][U]FAILURE_BUCKET_ID:  AV_GUBootStartup+1103
[/U][/B] 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  V2.16
 
  BIOS Release Date             01/17/2013
 
  Manufacturer                  Acer
 
  Product Name                  Aspire M5-481PT
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 24 10:42:59.401 2014 (UTC + 5:30)**************************
[U][B]*** WARNING: Unable to verify timestamp for GUBootStartup.sys
 
*** ERROR: Module load completed but symbols could not be loaded for GUBootStartup.sys
 
Probably caused by : GUBootStartup.sys ( GUBootStartup+1103 )
[/B][/U] 
BugCheck A, {ffffc001786f21e8, 2, 1, fffff8030f666d08}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
[U][B]FAILURE_BUCKET_ID:  AV_GUBootStartup+1103
[/B][/U] 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  V2.16
 
  BIOS Release Date             01/17/2013
 
  Manufacturer                  Acer
 
  Product Name                  Aspire M5-481PT
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers which are present on your system :-
Code:
**************************Sat Jul 26 23:05:39.842 2014 (UTC + 5:30)**************************
mwlPSDFilter.sys            Fri Mar 25 12:42:11 2011 (4D8C404B)
mwlPSDNServ.sys             Fri Mar 25 12:42:13 2011 (4D8C404D)
mwlPSDVDisk.sys             Fri Mar 25 12:42:23 2011 (4D8C4057)
PxHlpa64.sys                Tue Apr 24 22:56:29 2012 (4F96E245)
AcerKBVD.sys                Tue Jun  5 11:30:32 2012 (4FCDA080)
RTKVHD64.sys                Tue Jun 12 15:32:32 2012 (4FD713B8)
IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)
HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
irstrtdv.sys                Fri Jul 13 05:28:02 2012 (4FFF648A)
iaStorA.sys                 Fri Aug 17 02:02:56 2012 (502D58F8)
dump_iaStorA.sys            Fri Aug 17 02:02:56 2012 (502D58F8)
excsd.sys                   Sat Aug 18 05:37:27 2012 (502EDCBF)
excfs.sys                   Sat Aug 18 05:37:50 2012 (502EDCD6)
aPs2Kb2Hid.sys              Thu Aug 30 09:10:57 2012 (503EE0C9)
ETD.sys                     Tue Nov 20 12:55:48 2012 (50AB307C)
athw8x.sys                  Thu Jan 17 14:45:39 2013 (50F7C13B)
k57nd60a.sys                Wed Jan 30 06:18:55 2013 (51086DF7)
ScpVBus.sys                 Mon May  6 03:01:26 2013 (5186CFAE)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
aswNdisFlt.sys              Fri Aug 30 13:07:59 2013 (52204BD7)
BootDefragDriver.sys        Mon Mar  3 14:03:27 2014 (53143E57)
iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
igdkmd64.sys                Sat May 17 09:47:35 2014 (5376E2DF)
[U][B]GUBootStartup.sys           Mon Jun 23 08:26:24 2014 (53A79758)
[/B][/U]aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
aswMonFlt.sys               Thu Jun 26 17:02:51 2014 (53AC04E3)
aswRdr2.sys                 Thu Jun 26 17:03:28 2014 (53AC0508)
aswSnx.sys                  Thu Jun 26 17:04:44 2014 (53AC0554)
aswRvrt.sys                 Thu Jun 26 17:05:39 2014 (53AC058B)
aswVmm.sys                  Thu Jun 26 17:05:49 2014 (53AC0595)
aswStm.sys                  Thu Jun 26 17:17:09 2014 (53AC083D)
aswSP.sys                   Wed Jul  2 23:08:12 2014 (53B44384)
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
AcerKBVD.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=excsd.sys
http://www.carrona.org/drivers/driver.php?id=excfs.sys
http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
http://www.carrona.org/drivers/driver.php?id=BootDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys

According to the dump files, the GlarySoft Utilities driver has been the probable cause. Please uninstall this ASAP and see if this solves your problem or not ^_^.

In case of any further problems, please do not hesitate to post back here ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
"blueelvis"

I just wanted to thank you for helping me solve the BSOD, I tested my computer for a whole day and the BSOD has not appeared at all. Thank you very much for taking the time to help me resolve the issue!

I wish you the very best!,


Roxas
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core i5 3427U @ 1.80Ghz
    Motherboard
    Acer MA41_CX (U3E1)
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Chrome & Firefox
    Antivirus
    Avast
"blueelvis"

I just wanted to thank you for helping me solve the BSOD, I tested my computer for a whole day and the BSOD has not appeared at all. Thank you very much for taking the time to help me resolve the issue!

I wish you the very best!,


Roxas

Glad to hear that the issue has been resolved ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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