Windows 8 and 8.1 Forums


ASUS VivoBook S551LN bluescreen

  1. #1


    Posts : 3
    Windows 8.1

    ASUS VivoBook S551LN bluescreen


    ASUS VivoBook S551LN bluescree
    new, I get a blue screen error with Power_Driver_state_failure

    Memory.Dmp
    https://www.dropbox.com/s/883xi24s5q...Mem%20dump.txt
    (if you need the actuall Mem.dmp file Please say)

    Happens after loading certain applications. Assuming theres a compata problem with a few of the things.

    Ive updated all the drivers i could find. Also I uninstalled Deamon Tools

    Edit: Forgot to add that it does not happen instantly. The problem of BSOD occurs about 3/4 Mins after the application is opened

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Noobman200 & Welcome to the forums ^_^,

    Please follow the instructions over here and use the Option 1 :-
    Blue Screen of Death (BSOD) Posting Instructions

    Once the SF Diagnostic ZIP file has been generated, attach it with your next post ^_^.
    The attached file does not provide any information (Just the fact that it is caused by some Driver).
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1

    Zip


    Quote Originally Posted by blueelvis View Post
    Once the SF Diagnostic ZIP file has been generated, attach it with your next post ^_^.
    The attached file does not provide any information (Just the fact that it is caused by some Driver).
    Here you goAttachment 47697
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Noobman200 View Post
    Here you goAttachment 47697
    Hi ^_^,

    I have analyzed your Dump files and all of them are the Driver_Power_State_Failure and appear to be caused by the "nvlddmkm.sys" which is the NVIDIA drivers. Below has been provided an analysis of the dump files :-
    Code:
    **************************Sat Jul 26 17:48:48.037 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe000eee2c880, ffffd00020530c80, ffffe000f29f3530}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 26 14:16:19.090 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe001b8bcc3e0, ffffd00131f7f930, ffffe001bebe2bd0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 01:52:34.940 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe000bd1db060, fffff80114180930, ffffe000bd33c010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 21 10:32:44.611 2014 (UTC + 5:30)**************************
    Probably caused by : ACPI.sys
     
    BugCheck 9F, {3, ffffe000b0fefc00, ffffd0002757f930, ffffe000b8aa4160}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_ACPI_DEV_PNP0C0D_IMAGE_ACPI.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 21 00:48:57.081 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0004d3d6060, fffff80026780930, ffffe00053392d30}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul 20 05:44:00.308 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0000e1ce060, ffffd0015697f930, ffffe0000e1ef010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 18 03:22:37.928 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe000c8bd5880, ffffd001cbba9c80, ffffe000c8bee010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  tmpE9EB.tmp
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 17 22:15:11.698 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe000d8bd2060, ffffd000b99bb930, ffffe000d8bff860}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 22:45:26.963 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0013c157060, fffff8032d780930, ffffe00140b11bd0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 19:54:09.403 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0016efe8060, fffff8033c580930, ffffe00172aed770}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
     
    MaxSpeed:     1800
     
    CurrentSpeed: 2394
     
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  S551LN.208
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  S551LN
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers which are present on your system :-
    Code:
    **************************Sat Jul 26 17:48:48.037 2014 (UTC + 5:30)**************************
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    AiCharger.sys               Fri Sep 23 07:34:40 2011 (4E7BE938)
    PxHlpa64.sys                Mon Oct 17 19:59:34 2011 (4E9C3BCE)
    kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
    ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)
    INETMON.sys                 Thu Mar 14 02:41:58 2013 (5140EB9E)
    atkwmiacpi64.sys            Tue Jul  2 14:05:32 2013 (51D290D4)
    RtsUVStor.sys               Tue Jul  9 12:03:53 2013 (51DBAED1)
    plctrl.sys                  Thu Jul 11 08:53:44 2013 (51DE2540)
    dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
    iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
    ikbevent.sys                Wed Aug  7 05:11:35 2013 (520189AF)
    imsevent.sys                Wed Aug  7 05:15:57 2013 (52018AB5)
    Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    avgfwd6a.sys                Thu Sep 26 13:14:43 2013 (5243E5EB)
    DptfDevDram.sys             Sun Sep 29 18:22:38 2013 (52482296)
    DptfDevPch.sys              Sun Sep 29 18:22:38 2013 (52482296)
    DptfDevProc.sys             Sun Sep 29 18:22:41 2013 (52482299)
    DptfManager.sys             Sun Sep 29 18:22:44 2013 (5248229C)
    AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
    btmaux.sys                  Thu Nov  7 09:54:38 2013 (527B1606)
    btmhsf.sys                  Thu Nov  7 09:55:49 2013 (527B164D)
    ibtusb.sys                  Sat Nov 23 04:44:26 2013 (528FE552)
    iwdbus.sys                  Wed Dec 18 04:17:38 2013 (52B0D48A)
    AsusTP.sys                  Tue Jan  7 07:17:17 2014 (52CB5CA5)
    igdkmd64.sys                Fri Mar  7 21:38:56 2014 (5319EF18)
    RTKVHD64.sys                Tue Mar 25 16:09:24 2014 (53315CDC)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    NETwbw02.sys                Sun May  4 03:28:21 2014 (5365667D)
    NvStreamKms.sys             Thu May 22 22:13:14 2014 (537E2922)
    nvlddmkm.sys                Fri Jun 13 05:48:13 2014 (539A4345)
    avgrkx64.sys                Tue Jun 17 19:36:04 2014 (53A04B4C)
    avgmfx64.sys                Tue Jun 17 19:36:17 2014 (53A04B59)
    avgidsdrivera.sys           Tue Jun 17 19:36:18 2014 (53A04B5A)
    avgidsha.sys                Tue Jun 17 19:36:20 2014 (53A04B5C)
    avgloga.sys                 Tue Jun 17 19:36:42 2014 (53A04B72)
    avgldx64.sys                Tue Jun 17 19:51:28 2014 (53A04EE8)
    avgdiska.sys                Mon Jun 30 16:12:59 2014 (53B13F33)
    avgwfpa.sys                 Mon Jun 30 16:13:11 2014 (53B13F3F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 26 14:16:19.090 2014 (UTC + 5:30)**************************
    IntcDAud.sys                Wed Jan 15 14:42:07 2014 (52D650E7)
    dtsoftbus01.sys             Fri Feb 21 15:19:36 2014 (53072130)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 22 01:52:34.940 2014 (UTC + 5:30)**************************
    UHSfiltv.sys                Fri Jul 15 09:43:12 2011 (4E1FBE58)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 21 10:32:44.611 2014 (UTC + 5:30)**************************
    avgwfpa.sys                 Thu May 15 00:39:03 2014 (5373BF4F)
    avgdiska.sys                Tue Jun 17 19:36:19 2014 (53A04B5B)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=UHSfiltv.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys


    Please follow the steps below :-
    1. Remove your NVIDIA Drivers using this **TOOL**. Once uninstalled, please download the latest Intel & Nvidia drivers from the ASUS support website for your laptop which could be found over **here**.

    2. Remove "AiCharger.sys" by uninstalling all the ASUS Bloatware.

    3. Update the rest of the drivers.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    Quote Originally Posted by blueelvis View Post
    Quote Originally Posted by Noobman200 View Post
    Here you goAttachment 47697

    Please follow the steps below :-
    1. Remove your NVIDIA Drivers using this **TOOL**. Once uninstalled, please download the latest Intel & Nvidia drivers from the ASUS support website for your laptop which could be found over **here**.

    2. Remove "AiCharger.sys" by uninstalling all the ASUS Bloatware.

    3. Update the rest of the drivers.

    Let me know how it goes ^_^.
    Worked fine for now, Ill note you if it is an occuring problem.
    Thanks!
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Sure thing ^_^. Keep me updated.
      My System SpecsSystem Spec

  7. #7


    Posts : 3
    Windows 7


    Hey #blueelvis

    Attachment 53195

    I have the same problem but i have windows 7 on my computer and i was t
    hinking that you maybe were able to help fix this problem!
    Regrads PaxxxY

    Picture link: Here
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Paxxxy & Welcome to the forums ^_^,

    Kindly create a new topic in the BSOD Forum and follow the instructions over here - Blue Screen of Death (BSOD) Posting Instructions

    Once it is done, we would take a look at the Log File

    Also, see if you are still having problems after following the Step Number 1 in my above post. ^_^
      My System SpecsSystem Spec

  9. #9


    Posts : 3
    Windows 7
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by PaxxxY View Post
    Thanks. I will take a look at it soon
      My System SpecsSystem Spec

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