Windows 8 and 8.1 Forums


Win 8.1 BSOD Driver_Power_State_Failure

  1. #1


    Posts : 5
    Windows 8.1 x64

    Win 8.1 BSOD Driver_Power_State_Failure


    Hi there, hope somebody can help me with this Driver Power State Failure BSOD.
    This happened after updating to the latest Avast.

    I've tried updating my Video and Audio Drivers. Before that, I tried a system restore.

    Attached is my DMP file.

    This is the link to that CBS.log file generated after the system scan (too big to attach here) on OneDrive: http://1drv.ms/1t1xHkP

    Thank you so much!
    Last edited by clubfredd; 26 Jul 2014 at 12:24.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi clubfredd & Welcome to the forums ^_^,

    I have analyzed your dump files and they point towards the "nvlddmkm.sys" and the "acpi.sys" drivers as the root causes. Below is a list of 3rd party drivers which are present on your system :-
    Code:
    **************************Thu Jul 24 12:10:11.776 2014 (UTC + 5:30)**************************
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    AiCharger.sys               Fri Sep 23 07:34:40 2011 (4E7BE938)
    PxHlpa64.sys                Mon Oct 17 19:59:34 2011 (4E9C3BCE)
    btwl2cap.sys                Thu Jul 26 20:44:41 2012 (50115EE1)
    kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
    atkwmiacpi64.sys            Tue Jul  2 14:05:32 2013 (51D290D4)
    plctrl.sys                  Thu Jul 11 08:53:44 2013 (51DE2540)
    L1C63x64.sys                Tue Jul 16 12:26:31 2013 (51E4EE9F)
    ETD.sys                     Thu Aug  1 13:09:54 2013 (51FA10CA)
    bcbtums.sys                 Wed Aug  7 20:41:22 2013 (5202639A)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    btwampfl.sys                Sat Aug 31 00:02:26 2013 (5220E53A)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    iaStorA.sys                 Wed Sep 18 21:03:51 2013 (5239C7DF)
    dump_iaStorA.sys            Wed Sep 18 21:03:51 2013 (5239C7DF)
    iwdbus.sys                  Fri Sep 27 03:08:04 2013 (5244A93C)
    btwavdt.sys                 Tue Oct  1 06:53:03 2013 (524A23F7)
    btwaudio.sys                Tue Oct  1 06:55:30 2013 (524A248A)
    btwrchid.sys                Tue Oct  1 06:55:58 2013 (524A24A6)
    AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
    igdkmd64.sys                Thu Dec 19 02:19:12 2013 (52B20A48)
    bcmwl63a.sys                Wed Feb  5 15:55:42 2014 (52F211A6)
    dtsoftbus01.sys             Fri Feb 21 15:19:36 2014 (53072130)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    inspect.sys                 Thu Apr 17 02:01:47 2014 (534EE8B3)
    cmdhlp.sys                  Thu Apr 17 02:01:47 2014 (534EE8B3)
    cmderd.sys                  Thu Apr 17 02:01:57 2014 (534EE8BD)
    cmdguard.sys                Thu Apr 17 02:02:12 2014 (534EE8CC)
    aswRdr2.sys                 Thu Apr 17 16:32:56 2014 (534FB4E0)
    aswMonFlt.sys               Thu Apr 17 16:34:01 2014 (534FB521)
    aswRvrt.sys                 Thu Apr 17 16:34:41 2014 (534FB549)
    aswVmm.sys                  Thu Apr 17 16:34:55 2014 (534FB557)
    RTKVHD64.sys                Tue Apr 22 17:15:50 2014 (5356566E)
    NvStreamKms.sys             Wed Apr 30 06:29:44 2014 (53604B00)
    aswSnx.sys                  Mon May  5 13:34:42 2014 (5367461A)
    aswSP.sys                   Mon May  5 13:41:11 2014 (5367479F)
    aswStm.sys                  Mon May  5 13:41:48 2014 (536747C4)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 24 09:56:10.375 2014 (UTC + 5:30)**************************
    nvvad64v.sys                Sat Sep 28 01:55:30 2013 (5245E9BA)
    bcmwl63a.sys                Sun Sep 29 01:05:45 2013 (52472F91)
    PROCEXP152.SYS              Mon Oct 21 05:46:05 2013 (52647245)
    RTKVHD64.sys                Tue Dec 24 17:19:30 2013 (52B974CA)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=inspect.sys
    http://www.carrona.org/drivers/driver.php?id=cmdhlp.sys
    http://www.carrona.org/drivers/driver.php?id=cmderd.sys
    http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=PROCEXP152.SYS
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    I have highlighted a driver in RED, please do not remove the driver but find updates for that driver from the ASUS Support Website for your model. Please follow the below instructions :-

    1. Please remove all the ASUS Bloatware you can find in your PC. Also, rename the "AiCharger.sys" (Would be found on manual search) to "AiCharger-bak.sys".

    2. Remove Daemon Tools as it has been known to cause BSOD in Windows.

    3. Remove your NVIDIA Drivers using this DDU(Display Driver Uninstaller). Then, check if the BSOD's are still occurring on removing the NVIDIA drivers. If they stop, then install the latest Beta drivers from NVIDIA Website. If you are using a Laptop, please goto the ASUS Website and install both the Drivers for your Intel HD graphics drivers and the NVIDIA Driver. Do not install from the NVIDIA Website in case you are using a LAPTOP.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 x64


    Thanks Blueelvis. I have actually removed that AiCharger (I think it's the Asus USB charger) and also uninstalled DT.

    For the driver you highlighted in red, I couldn't update it without manually uninstalling it first - that was what the update installer said (no auto uninstall), and the updated driver was from ASUS website. So I just did just that.

    Just out of curiosity about the NVIDIA Drivers, why shouldn't I install from NVIDIA website and instead go to the ASUS website? I will uninstall it using that utility later today when I get home from work and will report back.

    Thanks again for your help.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by clubfredd View Post
    Thanks Blueelvis. I have actually removed that AiCharger (I think it's the Asus USB charger) and also uninstalled DT.

    For the driver you highlighted in red, I couldn't update it without manually uninstalling it first - that was what the update installer said (no auto uninstall), and the updated driver was from ASUS website. So I just did just that.

    Just out of curiosity about the NVIDIA Drivers, why shouldn't I install from NVIDIA website and instead go to the ASUS website? I will uninstall it using that utility later today when I get home from work and will report back.

    Thanks again for your help.
    Hi Clubfredd,

    Great, looking forward to your update. No worries, if you re installed the ATK utility (Updated one), it is required for the functioning of the FN key, lights and all and hence it is required.

    Regarding the NVIDIA drivers,
    We see most of the laptops today have switchable graphics which means that when some heavy Graphics processing is required, it would use the external GPU attached inside it whereas for normal display operations and all, it would use the Intel Graphics (Or the other one which is integrated inside the motherboard). This is done by the OEM's to ensure performace when required, battery saving and quieter running of the laptop as well. Now, the drivers available at the NVIDIA website are made which are only built for the configurations where only their GPU is utilized and the onboard graphics is not utilized (In case of Desktops). OEM's build their drivers specifically for the Switchable graphics and hence installing directly from the NVIDIA website may cause problems and hence it is not advised generally.

    I hope this explains your query
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 x64


    Hi Blueelvis,

    Thank you for the explanation. I've uninstalled all my video drivers (Both Intel and Nvidia) and installed the one from Asus' site.

    I still have the problem though, but this time (or maybe it was the same case as the previous ones), I noticed it happening right after a game crash. The crash was caused by using a game trainer (running on cheat engine). After the game crashes, wait a couple of minutes even without doing anything, then BSOD with the same error.

    I've added the latest DMP file ( FREDDATOR-Sat_07_26_2014__95853_68.zip) in my original post.

    Thank you!
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by clubfredd View Post
    Hi Blueelvis,

    Thank you for the explanation. I've uninstalled all my video drivers (Both Intel and Nvidia) and installed the one from Asus' site.

    I still have the problem though, but this time (or maybe it was the same case as the previous ones), I noticed it happening right after a game crash. The crash was caused by using a game trainer (running on cheat engine). After the game crashes, wait a couple of minutes even without doing anything, then BSOD with the same error.

    I've added the latest DMP file ( FREDDATOR-Sat_07_26_2014__95853_68.zip) in my original post.

    Thank you!
    Hi Clubfredd,

    I have analyzed your latest dump file but it is still pointing toward the NVIDIA drivers. Below is the analysis :-
    Code:
    5: kd> !irp ffffe0010cac5010
    Irp is active with 6 stacks 4 is current (= 0xffffe0010cac51b8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe00108f3e2e0 00000000 fffff801a2adefc4-ffffd001c35458f0 Success Error Cancel pending
               \Driver\pci    dxgkrnl!DpiFdoPowerCompletionRoutine
                Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe0010cd14040 00000000 fffff803de7a62d8-ffffe0010dd5ff08 Success Error Cancel pending
              Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm    nt!PopRequestCompletion
                Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe0010dd5ff08    
    
                Args: 00000000 00000000 00000000 00000000
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00108f3e2e0, Physical Device Object of the stack
    Arg3: ffffd001c36ab930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0010cac5010, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    DRIVER_OBJECT: ffffe00108f4a060
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  53089439
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: fffff801a130d000 pci
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    DPC_STACK_BASE:  FFFFD001C36B2FB0
    
    STACK_TEXT:  
    ffffd001`c36ab8f8 fffff803`de884c1e : 00000000`0000009f 00000000`00000003 ffffe001`08f3e2e0 ffffd001`c36ab930 : nt!KeBugCheckEx
    ffffd001`c36ab900 fffff803`de884b3e : ffffe001`0dd5ff08 00000000`ffffffff 00000000`00000000 fffff803`de6e5240 : nt!PopIrpWatchdogBugcheck+0xde
    ffffd001`c36ab960 fffff803`de6e1810 : 00000000`00000000 ffffd001`c36abab0 ffffe001`0dd5ff40 fffff803`de862e24 : nt!PopIrpWatchdog+0x32
    ffffd001`c36ab9b0 fffff803`de7dfaea : ffffd001`c3681180 ffffd001`c3681180 ffffd001`c368d3c0 ffffe001`08d58040 : nt!KiRetireDpcList+0x4f0
    ffffd001`c36abc60 00000000`00000000 : ffffd001`c36ac000 ffffd001`c36a6000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  6.3.9600.17031
    
    FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys
    
    BUCKET_ID:  0x9F_3_IMAGE_pci.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x9f_3_image_pci.sys
    
    FAILURE_ID_HASH:  {a89ab2d1-2459-89ee-9990-558bbc68ffab}
    
    Followup: MachineOwner
    ---------
    Are you getting the BSOD if you are not running the Trainer? Also, which game are we talking about here?
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1 x64


    Hi Blueelvis,

    Amazing Spiderman 2. I do not get the error when I don't run the trainer. The trainer, after just opening it while the game is running, crashes the game.

    After the game crashes and close the trainer, I rerun the game again then it gives me a 'Not enough video card memory' or something like that. After closing that notification, give it 2-3 minutes then the BSOD.

    When you mentioned that it's still the NVIDIA drivers, it got me looking up the version that I have. So far people have been running into BSOD's because of the current driver, I didn't bother to go into the details of the different situations. And now that I think about it, I updated the NVIDIA drivers to this version a week or so ago. I just haven't been able to test it because of work until a couple of days ago. So I will uninstall the NVIDIA driver and re-install the previous version that ASUS has on their site. Let's see if it that does the trick.

    Thanks for you help Blueelvis. I will report back with results as soon as I can.

    Fred
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by clubfredd View Post
    Hi Blueelvis,

    Amazing Spiderman 2. I do not get the error when I don't run the trainer. The trainer, after just opening it while the game is running, crashes the game.

    After the game crashes and close the trainer, I rerun the game again then it gives me a 'Not enough video card memory' or something like that. After closing that notification, give it 2-3 minutes then the BSOD.

    When you mentioned that it's still the NVIDIA drivers, it got me looking up the version that I have. So far people have been running into BSOD's because of the current driver, I didn't bother to go into the details of the different situations. And now that I think about it, I updated the NVIDIA drivers to this version a week or so ago. I just haven't been able to test it because of work until a couple of days ago. So I will uninstall the NVIDIA driver and re-install the previous version that ASUS has on their site. Let's see if it that does the trick.

    Thanks for you help Blueelvis. I will report back with results as soon as I can.

    Fred
    It may be possible, I saw a couple of people having the issue over here as well. According to them, updating to the latest BETA drivers fixed the problem. You could try that, but yea if you are running a laptop then please download the drivers which are available from the ASUS website for your model.

    Keep me updated ^_^.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1 x64


    Hi Blueelvis,

    I've updated using the beta drivers.. so far so good, been playing for 5 hours straight without any issues. I appreciate all your help. Thank you!

    Cheers!
    Fred
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by clubfredd View Post
    Hi Blueelvis,

    I've updated using the beta drivers.. so far so good, been playing for 5 hours straight without any issues. I appreciate all your help. Thank you!

    Cheers!
    Fred
    Great ^_^

    Glad to hear that the problem was solved ^_^.
      My System SpecsSystem Spec

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