Windows 8 and 8.1 Forums


Random BSOD Windows 8.1 pro 64 bit

  1. #1


    Posts : 2
    Windows 8.1

    Random BSOD Windows 8.1 pro 64 bit


    Hi guys this is the first time ever i am posting a question in a forum.

    The introduction
    I have a thinkpad Edge 420 1141-bmq. i bought it in 2011 and have been using windows 7 and ubuntu dual boot since then. But later last year i upgraded the ram by adding another 4gb stick and removed both the OS and installed 64 bit Ubuntu 13.04. Its been working great for 6 months but then i decided to give this laptop to a cousin who would be using windows 8.1.

    The config
    Processor Core i3 (2nd Generation)
    Variant 2350M
    Clock Speed 2.3 GHz
    Cache 3 MB
    System Memory 2 GB DDR3 added another 4 gb stick and used ubuntu 13.04 (64 bit) for a good 6 months without any problems

    The problem
    Since i installed Windows 8.1 pro 64bit, it has been crashing all the time giving some very random BSOD without any driver name in any of the crash dumps.
    since then i have reinstalled this os several times and each time after a successfull install it starts crashing during normal use.

    What I tried
    I tried memtest for several passes and it showed no error in ram sticks.
    I have turned windows update on and also updated all the drivers for 8.1 from lenovo's website.
    Also turned on Driver Verifier based on the instructions from here:
    http://www.reviversoft.com/blog/2013/09/using-driver-ve...

    Here I am posting my mini crash dumps, This is a fresh install of Windows 8.1 pro 64 bit.

    Crash dumps and SF diagnostic tool output posted on onedrive http://1drv.ms/1rzAyiZ

    The request
    Please guys i really need help, I dont have any experience in dealing with BSOD. Atleast some pointers on how should i proceed (based on my crash dumps) would be really helpfull and how do i decode these crash dumps. i am using BLue screen viewer by nir soft but i have no idea what to do with the information.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Krish123 & Welcome to the forums ^_^,

    I have analyzed the latest few dump files and below is the summary of them :-
    Code:
    **************************Fri Jul 25 00:57:50.933 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for Netwsw00.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
     
    Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+5c )
     
    BugCheck D1, {0, 2, 1, fffff801112de2ff}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nwifi!Pt6RepackRecvNBL
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 00:49:00.393 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+3cc4c )
     
    BugCheck 18, {0, ffffc001ff01d040, 26, c900000000010001}
    BugCheck Info: REFERENCE_BY_POINTER (18)
     
    BUGCHECK_STR:  0x18
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  WWAHost.exe
     
    FAILURE_BUCKET_ID:  0x18_nt!_??_::NNGAKEGL::_string_
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 00:38:59.940 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+76 )
     
    BugCheck C4, {9400b, fffff8002ec37ba0, ffffe000c2116850, ffffe000c21168a8}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
     
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
     
    BUGCHECK_STR:  0xc4_WlanTimedLinkQuality_XDV
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0xc4_WlanTimedLinkQuality_XDV_VRF_nt!IopProcessWorkItem
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 00:37:39.936 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+76 )
     
    BugCheck C4, {9400b, fffff800231a5ba0, ffffe00183b05520, ffffe00183b05578}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
     
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
     
    BUGCHECK_STR:  0xc4_WlanTimedLinkQuality_XDV
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0xc4_WlanTimedLinkQuality_XDV_VRF_nt!IopProcessWorkItem
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 25 00:17:13.225 2014 (UTC + 5:30)**************************
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+3b2 )
     
    BugCheck A, {fffffd7fea9fffb0, 2, 1, fffff8035b2b4482}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  AV_nt!MiIdentifyPfn
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 24 23:40:49.459 2014 (UTC + 5:30)**************************
    Probably caused by : memory_corruption ( nt!MiDemoteCombinedPte+42 )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff80054f8e2a6, ffffd000f19b53f8, ffffd000f19b4c00}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    PROCESS_NAME:  Facebook.exe
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nt!MiDemoteCombinedPte
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 24 23:29:04.851 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+b69 )
     
    BugCheck C000021A, {ffffc00174812d90, 0, 0, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
     
    Arg2: 0000000000000000, Error Code.
     
    BUGCHECK_STR:  0xc000021a_RPC_Terminated
     
    PROCESS_NAME:  services.exe
     
    FAILURE_BUCKET_ID:  0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM::_string_
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 24 21:32:38.931 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
     
    Probably caused by : fileinfo.sys ( fileinfo+c6b9 )
     
    BugCheck 3B, {c0000005, fffff8022823573f, ffffd000320a9d30, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  0x3B_fileinfo+c6b9
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 24 21:12:12.966 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for nsiproxy.sys
     
    Probably caused by : nsiproxy.sys ( nsiproxy+1b09 )
     
    BugCheck D1, {fffff8012b8d6d1e, 2, 8, fffff8012b8d6d1e}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  AV_CODE_AV_BAD_IP_nsiproxy+1b09
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 23 14:21:47.768 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ddbe )
     
    BugCheck 1A, {782, ffffe00003b97240, ffffb0000c400000, ffffc0000312de70}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
     
    BUGCHECK_STR:  0x1a_782
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1a_782_nt!_??_::FNODOBFM::_string_
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 23 14:08:59.832 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!CmQueryValueKey+1c6 )
     
    BugCheck 3B, {c0000005, fffff80272242806, ffffd00021b2bcd0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  services.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!CmQueryValueKey
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 23 12:47:00.436 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+727d )
     
    BugCheck 1A, {41201, fffff6803c55e008, afa000019038b847, ffffe00003d72fc0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
     
    BUGCHECK_STR:  0x1a_41201
     
    PROCESS_NAME:  iexplore.exe
     
    FAILURE_BUCKET_ID:  0x1a_41201_nt!_??_::FNODOBFM::_string_
     
    MaxSpeed:     2200
     
    CurrentSpeed: 2195
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers found over your system :-
    Code:
    **************************Fri Jul 25 00:57:50.933 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)
    IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)
    vmci.sys                    Sat May 18 06:49:18 2013 (5196D716)
    VMNET.SYS                   Fri Jul 19 01:12:50 2013 (51E8453A)
    vmnetadapter.sys            Fri Jul 19 01:13:00 2013 (51E84544)
    vmnetbridge.sys             Fri Jul 19 01:13:47 2013 (51E84573)
    vsock.sys                   Thu Aug  1 08:16:10 2013 (51F9CBF2)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    HWiNFO64A.SYS               Fri Nov 22 21:15:10 2013 (528F7C06)
    ibmpmdrv.sys                Tue Dec 17 14:25:50 2013 (52B01196)
    Netwsw00.sys                Sun Jan 26 20:22:40 2014 (52E52138)
    hcmon.sys                   Fri Feb 28 08:10:28 2014 (530FF71C)
    igdkmd64.sys                Thu Mar 20 21:10:31 2014 (532B0BEF)
    vmnetuserif.sys             Fri Jun 13 05:15:38 2014 (539A3BA2)
    VMkbd.sys                   Fri Jun 13 05:50:01 2014 (539A43B1)
    vmx86.sys                   Fri Jun 13 06:39:56 2014 (539A4F64)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 23 14:21:47.768 2014 (UTC + 5:30)**************************
    Netwsw00.sys                Wed Feb  6 00:30:21 2013 (511156C5)
    igdkmd64.sys                Thu Oct 31 23:58:01 2013 (5272A131)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

    According to the dump files, the problem occurs during Networking operations. Furthermore, the Driver Verifier is also marking the NDIS as the culprit. So, please perform the below steps :-
    1. Remove VMWARE. Also, check if you do get BSOD's if you disable your Network Adapter.

    2. Go to Device Manager and Uninstall the drivers for your Wireless Network Adapter. Once it is done, restart the PC. Do not install any further Wireless Drivers.

    Let me know, how it goes ^_^.

    If you could do me a favor, could you please goto "C:\Windows" and check if you have a Memory.DMP file. Delete it. Turn on the Driver Verifier and then upload a copy of that once you let the Driver Verifier crash some times? I know the problem with Indian Broadband and their FUP's but that would be just a huge favor and enable me to learn more and help you better
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Hey hi,Thanks for your reply, So someone advised me to take out the 4GB ram and use the system for a couple of days. I have been using the system extensively for the past two days with just the 2GB stick that originally had come with the laptop. I did not have any further BSOD. I feel pretty confident that its the 4GB stick that is faulty. About the dump file in C:\Windows, its about 444MB !!. I have reached by FUP for the current billing cycle and it simply won't be possible for me to upload that much of data with just 256 Kbps.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Krish123,

    Aah that is fine. But you should make sure that the 4GB module is bad by running the Memtest86+ for no less that 8 hours. Follow this guide over here :-
    RAM - Test with Memtest86+ - Windows 7 Help Forums

    Plug in only the 4GB module and then run this test. This should make sure if the RAM is the problem or there is something else.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

Random BSOD Windows 8.1 pro 64 bit
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