Windows 8 and 8.1 Forums


Windows 8.1 64-bit DRIVER_POWER_STATE_FAILURE BSOD

  1. #31


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    Today I was on battery power...got another BSOD.
    Hi Techhead287,

    So, finally I decided to do more reading on this and I hope this solves your problem this time at least :P
    Code:
    0: kd> !devobj ffffe0007b4fc040Device object (ffffe0007b4fc040) is for:
     InfoMask field not found for _OBJECT_HEADER at ffffe0007b4fc010
     \Driver\nvlddmkm DriverObject ffffe0007bb0d300
    Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004
    DevExt ffffe0007b4fc190 DevObjExt ffffe0007b4fcdf0 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedTo (Lower) ffffe000775d1e50 \Driver\ACPI
    Device queue is not busy.
    0: kd> !timer
    fffff78000000000: Unable to get shared data
    0: kd> !devstack ffffe0007758c880
      !DevObj           !DrvObj            !DevExt           ObjectName
      ffffe0007757bba0  \Driver\pci        ffffe0007757bcf0  InfoMask field not found for _OBJECT_HEADER at ffffe0007757bb70
    
    
      ffffe00077591780  \Driver\ACPI       ffffe00077425c90  InfoMask field not found for _OBJECT_HEADER at ffffe00077591750
    
    
    > ffffe0007758c880  \Driver\pci        ffffe0007758c9d0  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    
    !DevNode ffffe000775b9a50 :
      DeviceInst is "PCI\VEN_8086&DEV_9C18&SUBSYS_06531028&REV_E4\3&11583659&0&E4"
      ServiceName is "pci"
    According to the Vendor ID that is 8086, it is your Intel Chipset which is causing problem with the blockage of IRP. It seems that there is an update to the CHipset drivers.
    Please go to this **LINK** and then download and install these drivers. I hope this solves your problem because the driver still which is being blamed is "acpi.sys,pci.sys & nvlddmkm.sys".


    Let me know how it goes ^_^.

      My System SpecsSystem Spec

  2. #32


    Posts : 40
    Windows 8.1 64-bit


    Sorry, but the attachments say it all...
      My System SpecsSystem Spec

  3. #33


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    Sorry, but the attachments say it all...
    I am sorry to hear this. Could you please run DRIVER VERIFIER according to this **GUIDE** and then upload a freshly generated SF Diagnostic Zip File (Not Only The Dumps).
      My System SpecsSystem Spec

  4. #34


    Posts : 40
    Windows 8.1 64-bit


    I don't really feel comfortable using something like Driver Verifier. What did the dump files say? What was causing the problem?
      My System SpecsSystem Spec

  5. #35


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    I don't really feel comfortable using something like Driver Verifier. What did the dump files say? What was causing the problem?
    In order to help you further, I would be requiring the Dump files with Driver Verifier enabled. According to the dump, the "acpi.sys & pci.sys" were the culprit.
      My System SpecsSystem Spec

  6. #36


    Posts : 40
    Windows 8.1 64-bit


    Is there anything else we can do before running Driver Verifier? I feel that it's sort of a last-resort thing...
      My System SpecsSystem Spec

  7. #37


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    Is there anything else we can do before running Driver Verifier? I feel that it's sort of a last-resort thing...
    There is one thing. But, it would take some time. Goto :- "C:\windows", there you would find a memory.dmp file which might be big in size. Delete that and let the system crash it again. Zip the freshly generated MEMORY.DMP file and then upload it to some file sharing like One Drive, Dropbox, Mediafire. I could try analyzing that and see what comes out of it.

    Also, could you please disable Fast Startup using this **GUIDE** and see if the issue occurs or not?

    Since, the file would be big, I would be able to download it only in college.
      My System SpecsSystem Spec

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Windows 8.1 64-bit DRIVER_POWER_STATE_FAILURE BSOD
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