Windows 8 and 8.1 Forums


Windows 8.1 64-bit DRIVER_POWER_STATE_FAILURE BSOD

  1. #21


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Techhead287,

    Did you install the latest BETA drivers from the NVIDIA site?
    I have analyzed your dump file and below has been provided an analysis of the same :-
    Code:
    **************************Sat Aug  2 06:50:42.089 2014 (UTC + 5:30)**************************
    Probably caused by : pci.sys
     
    BugCheck 9F, {3, ffffe0010cd8c880, fffff80159951930, ffffe0010cdd4a50}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A01
     
      BIOS Release Date             03/28/2014
     
      Manufacturer                  Dell Inc.
     
      Product Name                  Inspiron 3542
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    This time the dump file says that the faulting module is the "acpi.sys" which is a Windows Component and chance of it being at fault is extremely low.
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sat Aug  2 06:50:42.089 2014 (UTC + 5:30)**************************
    CLVirtualDrive.sys          Mon Dec 26 18:56:47 2011 (4EF87617)
    DellRbtn.sys                Sat Aug  4 03:02:54 2012 (501C4386)
    btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
    Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_iaStorA.sys            Thu Aug 29 03:43:22 2013 (521E7602)
    iaStorA.sys                 Thu Aug 29 03:43:22 2013 (521E7602)
    iaLPSS_GPIO.sys             Tue Sep 24 20:09:05 2013 (5241A409)
    iaLPSS_I2C.sys              Tue Sep 24 20:09:11 2013 (5241A40F)
    TeeDriverx64.sys            Wed Nov 27 23:26:32 2013 (52963250)
    athwbx.sys                  Thu Dec 12 14:40:36 2013 (52A97D8C)
    iwdbus.sys                  Wed Dec 18 04:17:38 2013 (52B0D48A)
    btfilter.sys                Fri Dec 20 13:12:05 2013 (52B3F4CD)
    SynTP.sys                   Wed Jan 15 23:47:44 2014 (52D6D0C8)
    SynRMIHID.sys               Wed Jan 15 23:52:50 2014 (52D6D1FA)
    RTKVHD64.sys                Tue Jan 21 16:46:00 2014 (52DE56F0)
    igdkmd64.sys                Thu Jan 23 04:12:16 2014 (52E04948)
    VBoxNetFlt.sys              Fri May 16 17:31:15 2014 (5375FE0B)
    VBoxUSBMon.sys              Fri May 16 17:31:15 2014 (5375FE0B)
    VBoxNetAdp.sys              Fri May 16 17:31:16 2014 (5375FE0C)
    VBoxDrv.sys                 Fri May 16 17:34:43 2014 (5375FEDB)
    SbieDrv.sys                 Thu May 29 23:46:25 2014 (53877979)
    avgrkx64.sys                Tue Jun 17 19:36:04 2014 (53A04B4C)
    avgmfx64.sys                Tue Jun 17 19:36:17 2014 (53A04B59)
    avgidsdrivera.sys           Tue Jun 17 19:36:18 2014 (53A04B5A)
    avgidsha.sys                Tue Jun 17 19:36:20 2014 (53A04B5C)
    avgloga.sys                 Tue Jun 17 19:36:42 2014 (53A04B72)
    avgldx64.sys                Tue Jun 17 19:51:28 2014 (53A04EE8)
    avgdiska.sys                Mon Jun 30 16:12:59 2014 (53B13F33)
    avgwfpa.sys                 Mon Jun 30 16:13:11 2014 (53B13F3F)
    nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaLPSS_GPIO.sys
    http://www.carrona.org/drivers/driver.php?id=iaLPSS_I2C.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    SynRMIHID.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    Please follow the below steps :-

    1. Remove your AVG using this **TOOL**.
    2. Update your Intel Processor IO Drivers.
    3. Please remove your Dell Airplane Switch.
    4. If the crashes are still occuring then please run driver verifier according to this guide :-Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums


    Let me know how it goes ^_^. Once you generate a crash with the Driver Verifier enabled, make sure you run the SF Diagnostic Tool again and then upload the Zip file.

    Let me know how it goes ^_^.

      My System SpecsSystem Spec

  2. #22


    Posts : 40
    Windows 8.1 64-bit


    How would I go about removing the Dell Airplane Switch? I can't see it in Programs or Features...
      My System SpecsSystem Spec

  3. #23


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    How would I go about removing the Dell Airplane Switch? I can't see it in Programs or Features...
    Just find the driver and rename it to something else. Also, did you perform the rest of the steps? What was the result?
      My System SpecsSystem Spec

  4. #24


    Posts : 40
    Windows 8.1 64-bit


    I haven't done any of the other steps yet. Also, about the driver. I don't think you can just go renaming it like that...aren't you supposed to register some null.sys driver in its place?
      My System SpecsSystem Spec

  5. #25


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    I haven't done any of the other steps yet. Also, about the driver. I don't think you can just go renaming it like that...aren't you supposed to register some null.sys driver in its place?
    Nope, it won't be required in this case. And by the way we do not replace a null driver file with that. I haven't seen anyone doing that around.

    Please follow the above steps and let me know the result of them. ^_^
      My System SpecsSystem Spec

  6. #26


    Posts : 40
    Windows 8.1 64-bit


    Would my Intel Processor IO drivers be chipset drivers? (Driver Details | Dell US)
      My System SpecsSystem Spec

  7. #27


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    Would my Intel Processor IO drivers be chipset drivers? (Driver Details | Dell US)
    That would be them. But make sure you check Intel's site as well.
      My System SpecsSystem Spec

  8. #28


    Posts : 40
    Windows 8.1 64-bit


    Hi,
    I think I've solved the problem!
    I decided to poke around myself, and an idea came to my head that I could add all of the conflicting drivers you suggested (acpi.sys, CLVirtualDrive.sys, DellRbtn.sys, and nvlddmkm.sys) to AVG's exception list. Then I rebooted on battery power, and guess what? No BSOD!

    I will keep you updated on how it's going, however...

    Thanks for all your help!

    -techhead287
      My System SpecsSystem Spec

  9. #29


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by techhead287 View Post
    Hi,
    I think I've solved the problem!
    I decided to poke around myself, and an idea came to my head that I could add all of the conflicting drivers you suggested (acpi.sys, CLVirtualDrive.sys, DellRbtn.sys, and nvlddmkm.sys) to AVG's exception list. Then I rebooted on battery power, and guess what? No BSOD!

    I will keep you updated on how it's going, however...

    Thanks for all your help!

    -techhead287
    Hi Techhead287 ^_^,

    As you could see that my first recommended step was the removal of the AVG. Anyways, I am glad to hear that the problem has been resolved. Please mark this thread as solved

    Will keep this trick in mind as well ^_^
      My System SpecsSystem Spec

  10. #30


    Posts : 40
    Windows 8.1 64-bit


    Today I was on battery power...got another BSOD.
      My System SpecsSystem Spec

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