Windows 8 and 8.1 Forums


BSOD dpc_watchdog_violation (0x00000133) on boot

  1. #1


    Posts : 5
    Windows 8.1

    BSOD dpc_watchdog_violation (0x00000133) on boot


    Hi everyone,

    Since I last updated Windows 8.1, I've been getting a lot of BSOD (DPC_WATCHDOG_VIOLATION) getting out of sleep mode or when booting/rebooting. I examined the cause of the BSOD with BlueScreenView and it seems to be caused by "igdkmd64.sys" (witch is linked to "Intel HD Graphics Drivers for Windows 8" )and "ntoskrnl.exe" (Microsoft Windows Operating system). My graphic chipset is Intel Hd Graphic 4400 and is updated to the last "custom" driver (10.18.10.3643) made for my Samsung laptop and its 4k screen. It would be very nice if someone could help me, and I'll try my best to answer questions if it's not too technical . I'm attaching the log below.

    Thanks,
    ExAtlas
    Last edited by ExAtlas; 20 Jul 2014 at 12:19.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Exatlas & Welcome to the forums ^_^,

    I have analyzed your dump files and below is a summary of them :-
    Code:
    **************************Sat Jul 19 04:58:02.549 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 18 18:42:04.741 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  sppsvc.exe
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 18 15:57:14.018 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 18 04:56:21.524 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 17 21:41:11.542 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 06:23:04.577 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     
    Probably caused by : igdkmd64.sys ( igdkmd64+6519f )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_igdkmd64+6519f
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 05:49:19.542 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 14 06:55:19.505 2014 (UTC + 5:30)**************************
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
     
    Probably caused by : netbt.sys ( netbt+3079 )
     
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
     
    BUGCHECK_STR:  0x133
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
     
    MaxSpeed:     1600
     
    CurrentSpeed: 2295
     
     
    Processor may be overclocked!
    Expected Frequency:   1600
    Actual Frequency:     2295
    Overclock Ratio:      1.43438
     
      BIOS Version                  P04ACJ.125.140411.dg
     
      BIOS Release Date             04/11/2014
     
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
     
      Product Name                  940X3G/930X3G
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Please reset your Overclock till we are troubleshooting. Once the system has been stabilized, you could overclock again. According to the dump files, the NETBT.sys is blamed which is related to Networking and is a component of Windows so the chance of it being at fault is extremely low. Below is a list of 3rd party drivers found on your system :-
    Code:
    **************************Sat Jul 19 04:58:02.549 2014 (UTC + 5:30)**************************
    WmXlCore.sys                Wed Jan 14 08:26:37 2009 (496D5465)
    WmBEnum.sys                 Wed Jan 14 08:26:45 2009 (496D546D)
    dtsoftbus01.sys             Fri Jan 13 19:15:46 2012 (4F10358A)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    RadioHIDMini.sys            Fri Jul 27 17:27:08 2012 (50128214)
    ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)
    INETMON.sys                 Thu Mar 14 02:41:58 2013 (5140EB9E)
    usb3Hub.sys                 Sat Apr 13 11:16:48 2013 (5168F148)
    ETDSMBus.sys                Wed Jul 24 12:22:46 2013 (51EF79BE)
    Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    RTKVHD64.sys                Wed Oct  2 19:02:58 2013 (524C208A)
    ETD.sys                     Fri Nov  1 13:42:10 2013 (5273625A)
    btmhsf.sys                  Thu Feb 20 20:12:24 2014 (53061450)
    iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
    dump_iaStorA.sys            Wed Mar 26 07:57:27 2014 (53323B0F)
    iaStorA.sys                 Wed Mar 26 07:57:27 2014 (53323B0F)
    ibtusb.sys                  Fri Apr  4 09:47:46 2014 (533E326A)
    Hamdrv.sys                  Tue May 13 17:58:59 2014 (5372100B)
    igdkmd64.sys                Tue Jun 10 09:14:25 2014 (53967F19)
    NETwbw02.sys                Wed Jun 18 20:52:37 2014 (53A1AEBD)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 06:23:04.577 2014 (UTC + 5:30)**************************
    iwdbus.sys                  Wed Dec 18 04:17:38 2013 (52B0D48A)
    igdkmd64.sys                Thu Jan 23 04:12:16 2014 (52E04948)
    http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
    http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=RadioHIDMini.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=usb3Hub.sys
    ETDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

    Please perform the following steps :-
    1. Update your Logitech drivers and if no update then see if BSOD still occur if the device is removed.

    2. Remove your Daemon Tools Software. Follow this FAQ to remove the leftover SPTD components from the Daemon Tools :-
    DuplexSecure - FAQ

    3. Update Intel Smart Connect.

    4. Please uninstall any ELAN Software you are having so that to make sure that it is not causing the problems

    5. Try removing Log Me IN Hamachi VPN Client if the BSOD still don't stop.


    In case of further problem, please do post back ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Thank you a lot for your quick answer !

    I uninstalled LogMeIn Hamachi, Daemon Tools but I can't uninstall my only ELAN software as it is my touchpad driver and the only way to configure it. Also, the only Logitech driver I can find is "Logitech virtual bus enumerator" (up-to-date) and I have absolutely no idea what software it's linked to. I didn't really understand the part with the overclocking thing, am I supposed to reset it ? (and how? Since I never did any overclocking myself)
    I will tell you if I'm still getting BSOD after what I've already done.

    Thank you so much for your help,
    ExAtlas
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by ExAtlas View Post
    Thank you a lot for your quick answer !

    I uninstalled LogMeIn Hamachi, Daemon Tools but I can't uninstall my only ELAN software as it is my touchpad driver and the only way to configure it. Also, the only Logitech driver I can find is "Logitech virtual bus enumerator" (up-to-date) and I have absolutely no idea what software it's linked to. I didn't really understand the part with the overclocking thing, am I supposed to reset it ? (and how? Since I never did any overclocking myself)
    I will tell you if I'm still getting BSOD after what I've already done.

    Thank you so much for your help,
    ExAtlas
    Yes, uninstall the Logitech Driver if you are not using it as it is extremely old and be compatible with the Windows 8.1 . Aah ok, you could leave the ELAN software, I thought that it is some networking related software as the name suggests as well :P

    In order to reset the overclock,
    You can either press the red reset button on the motherboard (if there is one) or go into bios and load default settings.

    or you can go old school and unplug the power and take out the battery on the motherboard for 15mins or so.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Okay I uninstalled the Logitech driver and its ghost software, and I went in the BIOS settings and restored every single option category to default except the "security" options. Now how can I tell if the overclock is gone or not ?
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by ExAtlas View Post
    Okay I uninstalled the Logitech driver and its ghost software, and I went in the BIOS settings and restored every single option category to default except the "security" options. Now how can I tell if the overclock is gone or not ?
    I think you can test that by going to Properties of My Computer and checking the clock speed of your processor and match it with your inbuilt Processor's default value which is 1.6Ghz.

    Now, test your system and see if you are getting further BSOD's or not.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    I found the frequency in my "memory performance" setting and it's not going over 1600MHz, guess it worked :P. I've been using my computer for two days and didn't get any BSOD. I'm gonna use my computer normally for a few days and mark the thread as "fixed" or post back with the log if I get another BSOD.

    Thank you so much for what you did,
    ExAtlas
    Last edited by ExAtlas; 20 Jul 2014 at 12:30.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by ExAtlas View Post
    I found the frequency in my "memory performance" setting and it's not going over 1600MHz, guess it worked :P. I've been using my computer for two days and didn't get any BSOD. I'm gonna use my computer normally for a few days and mark the thread as "fixed" or post back with the log if I get another BSOD.

    Thank you so much for what you did,
    ExAtlas
    Great, I hope it gets fixed ^_^.
    Looking forward to your update.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1


    I used to get like 5 BSOD per day, and I didn't get a single one for like 3 or 4 days now, I also used to have a kind of "latency" when logging back from sleeping mode, and it's now gone ! I'll recommend this forum for any of my friend with an issue on his computer (or I'll probably come back myself )!

    Thanks for your amazing work and patience,
    ExAtlas

    PS: I went on a Microsoft Forum first and they told me to send my computer back to Samsung (yeah right.)
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by ExAtlas View Post
    I used to get like 5 BSOD per day, and I didn't get a single one for like 3 or 4 days now, I also used to have a kind of "latency" when logging back from sleeping mode, and it's now gone ! I'll recommend this forum for any of my friend with an issue on his computer (or I'll probably come back myself )!

    Thanks for your amazing work and patience,
    ExAtlas

    PS: I went on a Microsoft Forum first and they told me to send my computer back to Samsung (yeah right.)
    That's really nice of you to say such kind words. Glad that the solution worked ^_^.

    There are a lot more knowledgeable persons as well over the Microsoft Forums so never lose hope

    In case of any further problem do not hesitate to post back here ^_^.
      My System SpecsSystem Spec

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