Solved BSOD dpc_watchdog_violation (0x00000133) on boot

ExAtlas

New Member
Messages
5
Hi everyone,

Since I last updated Windows 8.1, I've been getting a lot of BSOD (DPC_WATCHDOG_VIOLATION) getting out of sleep mode or when booting/rebooting. I examined the cause of the BSOD with BlueScreenView and it seems to be caused by "igdkmd64.sys" (witch is linked to "Intel HD Graphics Drivers for Windows 8" )and "ntoskrnl.exe" (Microsoft Windows Operating system). My graphic chipset is Intel Hd Graphic 4400 and is updated to the last "custom" driver (10.18.10.3643) made for my Samsung laptop and its 4k screen. It would be very nice if someone could help me, and I'll try my best to answer questions if it's not too technical :eek:. I'm attaching the log below.

Thanks,
ExAtlas
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP940X Ativ Book 9 Plus
    CPU
    Intel i5 Haswell
    Memory
    4gig
    Graphics Card(s)
    Integrated Intel HD graphics 4400
    Screen Resolution
    3200x1800
    Hard Drives
    Crucial SSD m.4 format 480gig
    Browser
    IE 11
    Antivirus
    Windows Defender
Hi Exatlas & Welcome to the forums ^_^,

I have analyzed your dump files and below is a summary of them :-
Code:
**************************Sat Jul 19 04:58:02.549 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 18 18:42:04.741 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  sppsvc.exe
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 18 15:57:14.018 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 18 04:56:21.524 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 17 21:41:11.542 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 16 06:23:04.577 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for igdkmd64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 
Probably caused by : igdkmd64.sys ( igdkmd64+6519f )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_igdkmd64+6519f
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 15 05:49:19.542 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 14 06:55:19.505 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
 
Probably caused by : netbt.sys ( netbt+3079 )
 
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
 
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_DPC_netbt+3079
 
MaxSpeed:     1600
 
CurrentSpeed: 2295
 
 
Processor may be overclocked!
Expected Frequency:   1600
Actual Frequency:     2295
Overclock Ratio:      1.43438
 
  BIOS Version                  P04ACJ.125.140411.dg
 
  BIOS Release Date             04/11/2014
 
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
 
  Product Name                  940X3G/930X3G
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Please reset your Overclock till we are troubleshooting. Once the system has been stabilized, you could overclock again. According to the dump files, the NETBT.sys is blamed which is related to Networking and is a component of Windows so the chance of it being at fault is extremely low. Below is a list of 3rd party drivers found on your system :-
Code:
**************************Sat Jul 19 04:58:02.549 2014 (UTC + 5:30)**************************
[B][U]WmXlCore.sys                Wed Jan 14 08:26:37 2009 (496D5465)
WmBEnum.sys                 Wed Jan 14 08:26:45 2009 (496D546D)
dtsoftbus01.sys             Fri Jan 13 19:15:46 2012 (4F10358A)[/U][/B]
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
RadioHIDMini.sys            Fri Jul 27 17:27:08 2012 (50128214)
[B][U]ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)[/U][/B]
INETMON.sys                 Thu Mar 14 02:41:58 2013 (5140EB9E)
usb3Hub.sys                 Sat Apr 13 11:16:48 2013 (5168F148)
ETDSMBus.sys                Wed Jul 24 12:22:46 2013 (51EF79BE)
Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
RTKVHD64.sys                Wed Oct  2 19:02:58 2013 (524C208A)
ETD.sys                     Fri Nov  1 13:42:10 2013 (5273625A)
btmhsf.sys                  Thu Feb 20 20:12:24 2014 (53061450)
iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
dump_iaStorA.sys            Wed Mar 26 07:57:27 2014 (53323B0F)
iaStorA.sys                 Wed Mar 26 07:57:27 2014 (53323B0F)
ibtusb.sys                  Fri Apr  4 09:47:46 2014 (533E326A)
Hamdrv.sys                  Tue May 13 17:58:59 2014 (5372100B)
igdkmd64.sys                Tue Jun 10 09:14:25 2014 (53967F19)
NETwbw02.sys                Wed Jun 18 20:52:37 2014 (53A1AEBD)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 16 06:23:04.577 2014 (UTC + 5:30)**************************
iwdbus.sys                  Wed Dec 18 04:17:38 2013 (52B0D48A)
igdkmd64.sys                Thu Jan 23 04:12:16 2014 (52E04948)
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=RadioHIDMini.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=INETMON.sys
http://www.carrona.org/drivers/driver.php?id=usb3Hub.sys
ETDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

Please perform the following steps :-
1. Update your Logitech drivers and if no update then see if BSOD still occur if the device is removed.

2. Remove your Daemon Tools Software. Follow this FAQ to remove the leftover SPTD components from the Daemon Tools :-
DuplexSecure - FAQ

3. Update Intel Smart Connect.

4. Please uninstall any ELAN Software you are having so that to make sure that it is not causing the problems :)

5. Try removing Log Me IN Hamachi VPN Client if the BSOD still don't stop.


In case of further problem, please do post back ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thank you a lot for your quick answer !

I uninstalled LogMeIn Hamachi, Daemon Tools but I can't uninstall my only ELAN software as it is my touchpad driver and the only way to configure it. Also, the only Logitech driver I can find is "Logitech virtual bus enumerator" (up-to-date) and I have absolutely no idea what software it's linked to. I didn't really understand the part with the overclocking thing, am I supposed to reset it ? (and how? Since I never did any overclocking myself)
I will tell you if I'm still getting BSOD after what I've already done.

Thank you so much for your help,
ExAtlas
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP940X Ativ Book 9 Plus
    CPU
    Intel i5 Haswell
    Memory
    4gig
    Graphics Card(s)
    Integrated Intel HD graphics 4400
    Screen Resolution
    3200x1800
    Hard Drives
    Crucial SSD m.4 format 480gig
    Browser
    IE 11
    Antivirus
    Windows Defender
Thank you a lot for your quick answer !

I uninstalled LogMeIn Hamachi, Daemon Tools but I can't uninstall my only ELAN software as it is my touchpad driver and the only way to configure it. Also, the only Logitech driver I can find is "Logitech virtual bus enumerator" (up-to-date) and I have absolutely no idea what software it's linked to. I didn't really understand the part with the overclocking thing, am I supposed to reset it ? (and how? Since I never did any overclocking myself)
I will tell you if I'm still getting BSOD after what I've already done.

Thank you so much for your help,
ExAtlas

Yes, uninstall the Logitech Driver if you are not using it as it is extremely old and be compatible with the Windows 8.1 . Aah ok, you could leave the ELAN software, I thought that it is some networking related software as the name suggests as well :p

In order to reset the overclock,
You can either press the red reset button on the motherboard (if there is one) or go into bios and load default settings.

or you can go old school and unplug the power and take out the battery on the motherboard for 15mins or so.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Okay I uninstalled the Logitech driver and its ghost software, and I went in the BIOS settings and restored every single option category to default except the "security" options. Now how can I tell if the overclock is gone or not ?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP940X Ativ Book 9 Plus
    CPU
    Intel i5 Haswell
    Memory
    4gig
    Graphics Card(s)
    Integrated Intel HD graphics 4400
    Screen Resolution
    3200x1800
    Hard Drives
    Crucial SSD m.4 format 480gig
    Browser
    IE 11
    Antivirus
    Windows Defender
Okay I uninstalled the Logitech driver and its ghost software, and I went in the BIOS settings and restored every single option category to default except the "security" options. Now how can I tell if the overclock is gone or not ?

I think you can test that by going to Properties of My Computer and checking the clock speed of your processor and match it with your inbuilt Processor's default value which is 1.6Ghz.

Now, test your system and see if you are getting further BSOD's or not.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I found the frequency in my "memory performance" setting and it's not going over 1600MHz, guess it worked :p. I've been using my computer for two days and didn't get any BSOD. I'm gonna use my computer normally for a few days and mark the thread as "fixed" or post back with the log if I get another BSOD.

Thank you so much for what you did,
ExAtlas
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP940X Ativ Book 9 Plus
    CPU
    Intel i5 Haswell
    Memory
    4gig
    Graphics Card(s)
    Integrated Intel HD graphics 4400
    Screen Resolution
    3200x1800
    Hard Drives
    Crucial SSD m.4 format 480gig
    Browser
    IE 11
    Antivirus
    Windows Defender
I found the frequency in my "memory performance" setting and it's not going over 1600MHz, guess it worked :p. I've been using my computer for two days and didn't get any BSOD. I'm gonna use my computer normally for a few days and mark the thread as "fixed" or post back with the log if I get another BSOD.

Thank you so much for what you did,
ExAtlas

Great, I hope it gets fixed ^_^.
Looking forward to your update.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I used to get like 5 BSOD per day, and I didn't get a single one for like 3 or 4 days now, I also used to have a kind of "latency" when logging back from sleeping mode, and it's now gone ! I'll recommend this forum for any of my friend with an issue on his computer (or I'll probably come back myself :p)!

Thanks for your amazing work and patience,
ExAtlas

PS: I went on a Microsoft Forum first and they told me to send my computer back to Samsung (yeah right.)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP940X Ativ Book 9 Plus
    CPU
    Intel i5 Haswell
    Memory
    4gig
    Graphics Card(s)
    Integrated Intel HD graphics 4400
    Screen Resolution
    3200x1800
    Hard Drives
    Crucial SSD m.4 format 480gig
    Browser
    IE 11
    Antivirus
    Windows Defender
I used to get like 5 BSOD per day, and I didn't get a single one for like 3 or 4 days now, I also used to have a kind of "latency" when logging back from sleeping mode, and it's now gone ! I'll recommend this forum for any of my friend with an issue on his computer (or I'll probably come back myself :p)!

Thanks for your amazing work and patience,
ExAtlas

PS: I went on a Microsoft Forum first and they told me to send my computer back to Samsung (yeah right.)

That's really nice of you to say such kind words. Glad that the solution worked ^_^.

There are a lot more knowledgeable persons as well over the Microsoft Forums so never lose hope :)

In case of any further problem do not hesitate to post back here ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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