Windows 8 and 8.1 Forums


BSOD usually when playing games!

  1. #1


    Posts : 4
    Windows 10

    BSOD usually when playing games!


    Hi
    i've been getting these random bsod for months now, i'm starting getting crazy need someone to help me, usually i get them faster with skype on, foobar on, and a game running. Ill post a dropbox link with all my latest memory dumps.

    Hardware

    CPU: Intel 4770k
    Mobo: MSI Z87 MPower (1.9 Bios)
    Ram: Corsair Vengeance 16gb 4x4gb 9-9-9-24
    Graphics: 2x Ati Sapphire 7770 Ghz Edition 1GB
    HDD: 3x1TB WD Caviar Black
    PSU: Coolermaster V1000
    OS: Windows 8.1.1 Enteprise MSDN download (en_windows_8.1_enterprise_with_update_x64_dvd_4065178.iso)

    So prior posting here, i did a hardware check with various programs i use for years.

    Prime 95 (Blend Mode) around 30 +- hours *no errors
    Intelburntest 20 passes extreme burning mode *no errors
    memtest86+ 24 hours 11 passes *no errors
    furmark 40 mins no crashes or polygon shatter thing

    all my drivers are from manufacturer's site, i disabled the auto driver thing on windows 8 right after installing. No OC done, latest bios with recommended settings.


    Memory Dumps ---------> https://dl.dropboxusercontent.com/u/...ry%20Dumps.zip

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Johny Blade & Welcome to the forums ^_^,

    I have analyzed your dump files and below is a summary of them :-
    Code:
    **************************Wed Jul 16 19:03:46.611 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify checksum for win32k.sys
     
    Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchLdMxCsr+ae )
     
    BugCheck 3B, {c0000096, fffff8028a9df31b, ffffd0002b05fd30, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  SteamService.e
     
    FAILURE_BUCKET_ID:  0x3B_nt!SwapContext_PatchLdMxCsr
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 14:21:47.798 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for atikmdag.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     
    Probably caused by : atikmdag.sys ( atikmdag+123454 )
     
    BugCheck D1, {0, b, 1, fffff80055555454}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_atikmdag+123454
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul 13 01:05:23.410 2014 (UTC + 5:30)**************************
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+11e )
     
    BugCheck 3B, {c0000005, fffff8012e07b5ae, ffffd000291328f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dota.exe
     
    FAILURE_BUCKET_ID:  0x3B_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 11 10:09:56.494 2014 (UTC + 5:30)**************************
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+7ac )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff8003c05372c, ffffd001512064d8, ffffd00151205ce0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 11 10:04:23.560 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for atikmdag.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     
    Probably caused by : atikmdag.sys ( atikmdag+b82ef )
     
    BugCheck 3B, {c0000005, fffff8016eb3a2ef, ffffd00029d5a1a0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dota.exe
     
    FAILURE_BUCKET_ID:  0x3B_atikmdag+b82ef
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul 10 19:42:42.405 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )
     
    BugCheck 3B, {c0000005, fffff802f5d7526a, ffffd00025bdb590, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  audiodg.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!SwapContext_PatchXRstor
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  8 06:06:47.728 2014 (UTC + 5:30)**************************
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+7ac )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff8019d35a72c, ffffd000408304d8, ffffd0004082fce0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 07:36:11.411 2014 (UTC + 5:30)**************************
    Probably caused by : win32k.sys ( win32k!_FindWindowEx+92 )
     
    BugCheck 3B, {c0000005, fffff960002aa732, ffffd00028dadf40, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  Steam.exe
     
    FAILURE_BUCKET_ID:  0x3B_win32k!_FindWindowEx
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 06:06:12.618 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for atikmdag.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     
    *** WARNING: Unable to verify timestamp for win32k.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
     
    Probably caused by : atikmdag.sys ( atikmdag+116c30 )
     
    BugCheck 1E, {ffffffffc000001d, fffff8008e138c30, fffff80052950a00, fffff8008e285570}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    BUGCHECK_STR:  0x1E_c000001d
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c000001d_BAD_IP_atikmdag+116c30
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 01:54:51.689 2014 (UTC + 5:30)**************************
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+1a68c )
     
    BugCheck 139, {3, ffffd0018397eec0, ffffd0018397ee18, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
     
    BUGCHECK_STR:  0x139
     
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
     
    PROCESS_NAME:  Gw2.exe
     
    FAILURE_BUCKET_ID:  0x139_3_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun 30 00:15:02.811 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+15197 )
     
    BugCheck 18, {0, ffffe0008d025080, 2, ffffc0007a0cce9f}
    BugCheck Info: REFERENCE_BY_POINTER (18)
     
    BUGCHECK_STR:  0x18
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  KillerService.
     
    FAILURE_BUCKET_ID:  0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun 29 16:28:32.433 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for atikmdag.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     
    *** WARNING: Unable to verify checksum for win32k.sys
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+2ff )
     
    BugCheck 1E, {ffffffffc0000005, fffff8002ac1718f, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_dxgmms1!VidSchiProcessDpcCompletedPacket
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  V1.9
     
      BIOS Release Date             06/03/2014
     
      Manufacturer                  MSI
     
      Product Name                  MS-7818
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    We can see from the Dump information that around 7 dump files point error to the ATI Drivers or the Direct X (DXGMMS1.sys). Below is a list of 3rd party drivers which I found over your system :-
    Code:
    **************************Wed Jul 16 19:03:46.611 2014 (UTC + 5:30)**************************
    MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
    iBtFltCoex.sys              Thu Apr 18 19:47:24 2013 (51700074)
    cthda.sys                   Tue Jul 30 06:46:56 2013 (51F71408)
    cthdb.sys                   Tue Jul 30 06:47:03 2013 (51F7140F)
    eamonm.sys                  Thu Aug 15 20:23:50 2013 (520CEB7E)
    ehdrv.sys                   Thu Aug 15 20:24:11 2013 (520CEB93)
    epfwwfpr.sys                Thu Aug 15 20:25:17 2013 (520CEBD5)
    edevmon.sys                 Mon Aug 19 18:30:54 2013 (52121706)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    btmaux.sys                  Thu Nov  7 09:54:38 2013 (527B1606)
    btmhsf.sys                  Thu Nov  7 09:55:49 2013 (527B164D)
    ikbevent.sys                Fri Jan 10 23:22:53 2014 (52D03375)
    imsevent.sys                Fri Jan 10 23:22:53 2014 (52D03375)
    ISCTD.sys                   Thu Jan 23 01:07:35 2014 (52E01DFF)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    e22w8x64.sys                Wed Mar 26 21:28:37 2014 (5332F92D)
    INETMON.sys                 Thu Apr  3 22:20:43 2014 (533D9163)
    bwcW8x64.sys                Thu Apr 10 21:10:24 2014 (5346BB68)
    RTKVHD64.sys                Tue May 13 16:30:29 2014 (5371FB4D)
    rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
    atikmpag.sys                Wed Jul  9 20:49:51 2014 (53BD5D97)
    atikmdag.sys                Wed Jul  9 21:04:34 2014 (53BD610A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 11 10:09:56.494 2014 (UTC + 5:30)**************************
    atikmpag.sys                Fri Apr 18 06:37:07 2014 (53507ABB)
    atikmdag.sys                Fri Apr 18 07:43:16 2014 (53508A3C)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 07:36:11.411 2014 (UTC + 5:30)**************************
    ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)
    INETMON.sys                 Thu Mar 14 02:41:58 2013 (5140EB9E)
    imsevent.sys                Wed Jul  3 05:29:37 2013 (51D36969)
    ikbevent.sys                Wed Jul  3 05:30:06 2013 (51D36986)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 06:06:12.618 2014 (UTC + 5:30)**************************
    WinDivert.sys               Tue Dec  3 09:16:09 2013 (529D5401)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=cthda.sys
    http://www.carrona.org/drivers/driver.php?id=cthdb.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
    http://www.carrona.org/drivers/driver.php?id=edevmon.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    WinDivert.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Please see if you could find the latest ATI drivers. If you are still having issues with them then you could try rolling back a few versions. Furthermore, are you sure that your system is not overheating? I would suggest you to monitor the Temperatures using a tool called HWInfo and report back with the temperatures.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 10


    Temps while running prime95 for around 30 mins in blend mode: cpu is under custom EKWB waterloop.

    Attachment 47155 Attachment 47156 Attachment 47157

    And furmark print screen comes out black but the temp curve stop for gpu 1 :70c, gpu 2 :68c

    Take and that

    Attachment 47158

    Now as for rolling back to an older driver, cant remember which was stable and with windows 8.1 cant roll back a lot.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Your temperatures are fine according to the screenshots. Roll back the drivers for the ATI. If you are not able to find any previous version then just Uninstall the Device from the Device Manager. Note that your Display might be a bit wonky after this as Windows would install it's own Generic Device Driver. Do not restart your machine and see if you are still getting BSODs or not.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 10


    ill try those things, ill mark it as solved and ill make a new thread after 1 month if the bsods still occur, thx for the help.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Johnny Blade View Post
    ill try those things, ill mark it as solved and ill make a new thread after 1 month if the bsods still occur, thx for the help.
    Looking forward to your update. You could reply here as well in case you are still getting BSOD's and I would be notified automatically.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 10


    Months past, since the last post, but after all these months.... i found the cause. The most fatal error was caused by usb audio interface driver (M-Audio driver) "pointed by Sysnative 6 days ago", another was the Ethernet Killer E2200 chip's software (suite only!) pointed by you all the way back to july, and the most minor one was Razer' s drivers. Cause i never forget those who helped i came to say thanks.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Glad to hear that the problem has been solved ^_^

    Kindly do not hesitate to post back in case of any further problem ^_^
      My System SpecsSystem Spec

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