Windows 8 and 8.1 Forums


Random BSOD happening for some time now

  1. #1


    Portugal
    Posts : 4
    Windows 8.1 Pro 64-bit

    Random BSOD happening for some time now


    Hello.

    I'm having BSOD for a few months now. It all started while I still had Windows 7 installed and by that time I did full RAM testing without ever accusing flaws. A month ago I did a clean format of my Disk and installed Windows 8.1 Pro with hopes that things would be better but they aren┤t.
    I've had 6 BSOD since last month, with the first being after 1-2 days after installation (I had hardly anything installed), they all reported different messages and between them I reinstalled drivers with no success at ending them. In addition, all BSOD happened while doing different things or doing nothing (AFK).

    Hope to hearing from you soon and thank you for taking the time to read this post. If you want any further details besides the zip files attached feel free to ask. ( I inserted both OPTIONS zip files - JLReis.zip (OPTION 1), SFdebugFiles-JL-PC (OPTION 2)).

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi JLReis & Welcome to the forums ^_^,

    I have analyzed your Dump files and below is a summary of that :-
    Code:
    **************************Wed Jul 16 05:56:09.683 2014 (UTC + 5:30)**************************
    Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+225 )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff80205b70025, ffffd000612e94f8, ffffd000612e8d00}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    PROCESS_NAME:  raptr.exe
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nt!MiEmptyPageAccessLog
     
    MaxSpeed:     1730
     
    CurrentSpeed: 1729
     
      BIOS Version                  N53Jq.208
     
      BIOS Release Date             10/14/2010
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  N53Jq
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 20:48:32.287 2014 (UTC + 5:30)**************************
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+615 )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff800b58a3595, ffffd000d3c73618, ffffd000d3c72e20}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer
     
    MaxSpeed:     1730
     
    CurrentSpeed: 1729
     
      BIOS Version                  N53Jq.208
     
      BIOS Release Date             10/14/2010
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  N53Jq
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul  7 17:13:56.135 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2cfb1 )
     
    BugCheck 1A, {5003, fffff58010804000, 1fe9, 23d20003ed2}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
     
    BUGCHECK_STR:  0x1a_5003
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  0x1a_5003_nt!_??_::FNODOBFM::_string_
     
    MaxSpeed:     1730
     
    CurrentSpeed: 1729
     
      BIOS Version                  N53Jq.208
     
      BIOS Release Date             10/14/2010
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  N53Jq
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 27 19:42:50.315 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for L1C63x64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
     
    Probably caused by : L1C63x64.sys ( L1C63x64+6cb3 )
     
    BugCheck D1, {0, 2, 0, fffff80041e6fcb3}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  vsserv.exe
     
    FAILURE_BUCKET_ID:  AV_L1C63x64+6cb3
     
    MaxSpeed:     1730
     
    CurrentSpeed: 1729
     
      BIOS Version                  N53Jq.208
     
      BIOS Release Date             10/14/2010
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  N53Jq
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 17:14:57.201 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for win32k.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
     
    Probably caused by : win32k.sys ( win32k+424da )
     
    BugCheck F7, {ffffd0016f6c42c8, 3079af8b4421, ffffcf865074bbde, 0}
    BugCheck Info: DRIVER_OVERRAN_STACK_BUFFER (f7)
     
    BUGCHECK_STR:  0xF7
     
    DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
     
    FAILURE_BUCKET_ID:  0xF7_MISSING_GSFRAME_win32k+424da
     
    MaxSpeed:     1730
     
    CurrentSpeed: 1729
     
      BIOS Version                  N53Jq.208
     
      BIOS Release Date             10/14/2010
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  N53Jq
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun 17 04:15:13.717 2014 (UTC + 5:30)**************************
    Probably caused by : win32k.sys ( win32k!SURFACE::Map+1a7 )
     
    BugCheck 3B, {c0000005, fffff960001c9217, ffffd000cced6640, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x3B_win32k!SURFACE::Map
     
    MaxSpeed:     1730
     
    CurrentSpeed: 1729
     
      BIOS Version                  N53Jq.208
     
      BIOS Release Date             10/14/2010
     
      Manufacturer                  ASUSTeK Computer Inc.
     
      Product Name                  N53Jq
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers found over your system :-
    Code:
    **************************Wed Jul 16 05:56:09.683 2014 (UTC + 5:30)**************************
    ATK64AMD.sys                Wed May 13 06:34:54 2009 (4A0A1CB6)
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    HECIx64.sys                 Fri Sep 18 01:24:16 2009 (4AB293E8)
    HP8207_8307.sys             Thu Feb  4 13:50:24 2010 (4B6A8348)
    bdvedisk.sys                Thu Sep 27 19:07:29 2012 (50645699)
    bdfwfpf.sys                 Wed Oct 17 17:42:10 2012 (507EA09A)
    avchv.sys                   Wed Oct 31 22:35:22 2012 (50915A52)
    FLxHCIc.sys                 Fri Nov  2 14:31:10 2012 (50938BD6)
    FLxHCIh.sys                 Fri Nov  2 14:31:17 2012 (50938BDD)
    L1C63x64.sys                Mon Apr  1 08:45:17 2013 (5158FBC5)
    trufos.sys                  Wed Aug  7 16:16:25 2013 (52022581)
    SynTP.sys                   Wed Aug 14 02:50:24 2013 (520AA318)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    gzflt.sys                   Fri Aug 23 16:18:49 2013 (52173E11)
    athwbx.sys                  Wed Nov 13 13:35:17 2013 (528332BD)
    bdfndisf6.sys               Wed Nov 13 19:05:12 2013 (52838010)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    avc3.sys                    Mon Dec  2 15:07:41 2013 (529C54E5)
    avckf.sys                   Mon Dec  2 15:09:31 2013 (529C5553)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    NvStreamKms.sys             Thu May 22 22:13:14 2014 (537E2922)
    RzMaelstromVAD.sys          Fri May 23 16:04:44 2014 (537F2444)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 27 19:42:50.315 2014 (UTC + 5:30)**************************
    tap0901t.sys                Wed Sep 16 11:32:43 2009 (4AB07F83)
    athwbx.sys                  Mon Jul 15 12:59:50 2013 (51E3A4EE)
    NvStreamKms.sys             Wed Apr 30 06:29:44 2014 (53604B00)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 17:14:57.201 2014 (UTC + 5:30)**************************
    athwnx.sys                  Mon Apr  1 11:02:05 2013 (51591BD5)
    http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=HP8207_8307.sys
    http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=FLxHCIc.sys
    http://www.carrona.org/drivers/driver.php?id=FLxHCIh.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys

    I have highlighted a driver in **RED**, that driver must not be removed but updated from the ASUS Support site (Note, that there is an error on the linked page as it takes you to Lenovo Support instead). You must remove the other ASUS Bloatware which you could find over your system as they are known to cause BSODs. You could also see if removing your RAZER device stops the BSOD or not.

    If this all does not help then please remove the BitDefender Antivirus Suite as the one installed on your system is pretty old using this **REMOVAL TOOL**.

    In case of further problems, please do let me know and I would be glad to help you out ^_^.
      My System SpecsSystem Spec

  3. #3


    Portugal
    Posts : 4
    Windows 8.1 Pro 64-bit


    Hello. I was not able to update the driver in RED since all recent versions kept that driver with the same date (maybe it hasn't been updated). I removed some ASUS bloatware and the RAZER device and disabled that ATKPackage from asus since it only enables shortcuts so hopefully the BSOD will stop. Any further advice?

    Thanks for everything so far
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by JLReis View Post
    Hello. I was not able to update the driver in RED since all recent versions kept that driver with the same date (maybe it hasn't been updated). I removed some ASUS bloatware and the RAZER device and disabled that ATKPackage from asus since it only enables shortcuts so hopefully the BSOD will stop. Any further advice?

    Thanks for everything so far
    Test your system extensively to make sure you are not getting any BSOD's. If you are still getting the BSOD's then remove the Bitdefender Antivirus using the Tool I suggested in my previous post. And what do you mean by SOME Asus Bloatware was removed? o.O
      My System SpecsSystem Spec

  5. #5


    Portugal
    Posts : 4
    Windows 8.1 Pro 64-bit


    Nevermind that... I had kept the Wireless application but later I noticed it wasn't really usefull so I have removed it also.

    Any thoughts on how to test my system other that "abusing it or plain everyday use?
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by JLReis View Post
    Nevermind that... I had kept the Wireless application but later I noticed it wasn't really usefull so I have removed it also.

    Any thoughts on how to test my system other that "abusing it or plain everyday use?
    I don't think you should abuse it :P

    Just use it like you do everyday or normally. Keep me updated ^_^.
      My System SpecsSystem Spec

  7. #7


    Portugal
    Posts : 4
    Windows 8.1 Pro 64-bit


    Will do
      My System SpecsSystem Spec

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