Windows 8 and 8.1 Forums


Various BSOD, multitude of errors.

  1. #1

    Various BSOD, multitude of errors.


    Usually occurring when I'm gaming, however I've also more recently been having them watching youtube videos, or just browsing.

    resolving the problem has been methodical... usually the PC appears to not be using the potential of it's graphics card, noted by a poor performance while playing games, and 3DMark tests. After restarting the computer, the scores and frame-rate increase dramatically.

    after a bluescreen has occurred(various) the graphics card once again receives low scores, as if there were not graphics card installed, once or twice after a bluescreen, the wireless drivers failed to discover any networks, requiring another additional restart to restore their function..

    any assistance on these matters are greatly appreciated, I've jotted down the errors I've run into on paper, but hopefully the provided attachment will give you all the information you need.

    The bluescreens include, but are not limited to:

    NTF_FILE_SYSTEM(NFTS.sys)
    DRIVER_IRQL_NOT_LESS_OR_EQUAL [both with and without the additional](dxgmmsl.sys)
    DRIVER_ORVERRAN_STACK_BUFFER
    MEMORY_MANAGEMENT
    SYSTEM_SERVICE_EXCEPTION(win32k.sys)
    ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
    PAGE_FAULT_IN_NONPAGED_AREA
    KMODE_EXCEPTION_NOT_HANDLED (NVLDDMKM.sys) and (wdf01000)
    REFERENCE_BY_POINTER
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgmms1.sys)
    KERNEL_SECURITY_CHECK_FAILIURE 171702

    Thank you for your time!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Numerous different errors are usually a symptom of a hardware problem (it can be other things, but hardware is most common). Please start with these free hardware diagnostics: Hardware Diagnostics Start with the video tests as that's where the majority of the problem seems to lie. If the video tests pass, then run the rest of the diagnostics.

    nVidia High Definition Audio is disabled. Is this deliberate? If so, why?
    Please re-enable it and update it's drivers. Once updated, feel free to disable it again.

    Riva Tuner (along with MSI Afterburner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Out of 21 memory dumps there were 11 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers) - and older systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    And, the most recent memory dump explicitly blames HARDWARE

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Jul 15 18:46:22.522 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071514-9218-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:03:44.169
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :hardware ( win32k+10f5ce )
    BugCheck 3B, {c0000005, fffff960001665ce, ffffd001be196b30, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960001665ce, Address of the instruction which caused the bugcheck
    Arg3: ffffd001be196b30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: IP_MISALIGNED
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul 15 18:41:25.200 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071514-19828-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 4:02:54.847
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+20c37 )
    BugCheck 50, {fffff960008e4b2f, 8, fffff960008e4b2f, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff960008e4b2f, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff960008e4b2f, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  plugin-contain
    FAILURE_BUCKET_ID: AV_BAD_IP_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 14 14:52:37.363 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071414-9984-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 0:47:28.009
    Probably caused by :ndis.sys ( ndis!NdisGetSessionToCompartmentMappingEpochAndZero+d6 )
    BugCheck D1, {fffff800dd307cd7, 2, 8, fffff800dd307cd7}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff800dd307cd7, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff800dd307cd7, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_CODE_AV_BAD_IP_ndis!NdisGetSessionToCompartmentMappingEpochAndZero
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul  9 22:34:02.844 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070914-20875-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 4:30:19.492
    *** WARNING: Unable to verify timestamp for RTKVHD64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
    Probably caused by :RTKVHD64.sys ( RTKVHD64+6cc64 )
    BugCheck D1, {48, 2, 0, fffff80096d1ec64}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000048, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80096d1ec64, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_RTKVHD64+6cc64
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul  6 14:35:20.858 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070614-9671-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:28:33.505
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :dxgmms1.sys ( dxgmms1+bfa7 )
    BugCheck 139, {3, fffff802a3507fe0, fffff802a3507f38, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff802a3507fe0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff802a3507f38, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1+bfa7
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul  6 09:03:38.516 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070614-19750-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 21:39:20.163
    Probably caused by :ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+c7 )
    BugCheck 3B, {c0000005, fffff8002b284b27, ffffd000d3f1dab0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8002b284b27, Address of the instruction which caused the bugcheck
    Arg3: ffffd000d3f1dab0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Firestorm-bin.
    FAILURE_BUCKET_ID: 0x3B_nt!ObReferenceObjectByHandleWithTag
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 19:04:08.014 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070114-10906-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 6:52:46.660
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1a428 )
    BugCheck 1000007E, {ffffffffc0000005, fffff800e76b63e8, ffffd0009a779488, ffffd0009a778c90}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800e76b63e8, The address that the exception occurred at
    Arg3: ffffd0009a779488, Exception Record Address
    Arg4: ffffd0009a778c90, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jul  1 11:33:42.144 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070114-19593-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:15:08.791
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )
    BugCheck 1, {7ffa5761ac8a, 0, ffff, ffffd0002350ab80}
    BugCheck Info: APC_INDEX_MISMATCH (1)
    Arguments: 
    Arg1: 00007ffa5761ac8a, Address of system call function or worker routine
    Arg2: 0000000000000000, Thread->ApcStateIndex
    Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
    Arg4: ffffd0002350ab80, Call type (0 - system call, 1 - worker routine)
    BUGCHECK_STR:  0x1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SteamService.e
    FAILURE_BUCKET_ID: 0x1_SysCallNum_f_nt!KiSystemServiceExit
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun 24 19:59:21.546 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062414-14453-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:28:18.193
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154a9 )
    BugCheck 1A, {41287, 40, 0, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
        Parameter 2 contains the referenced virtual address.
    Arg2: 0000000000000040
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41287
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1a_41287_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun 24 18:30:22.780 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062414-17625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 7:01:22.427
    Probably caused by :win32k.sys ( win32k!EngSetPointerTag+2c24 )
    BugCheck 3B, {c0000005, fffff96000152430, ffffd0002483ef60, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000152430, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002483ef60, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!EngSetPointerTag
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun 22 11:33:55.698 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062214-11843-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:23:00.344
    Probably caused by :ntkrnlmp.exe ( nt!KeSignalGate+33 )
    BugCheck A, {40, 2, 1, fffff80289b15def}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000040, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80289b15def, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KeSignalGate
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 10:18:18.879 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-8531-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:08:06.527
    Probably caused by :win32k.sys ( win32k!EngAcquireSemaphore+a99 )
    BugCheck 3B, {c0000005, fffff960001aee99, ffffd000225effc0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960001aee99, Address of the instruction which caused the bugcheck
    Arg3: ffffd000225effc0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  slplugin.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!EngAcquireSemaphore
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 08:09:15.038 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-9781-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 9:31:33.685
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+13d97 )
    BugCheck 139, {3, ffffd0009df26490, ffffd0009df263e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0009df26490, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0009df263e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun 10 22:02:44.028 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-9843-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 4:17:15.674
    Probably caused by :ntkrnlmp.exe ( nt!ObpCreateHandle+3ef )
    BugCheck 3B, {c0000005, fffff8025f27315f, ffffd00023f0cc20, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8025f27315f, Address of the instruction which caused the bugcheck
    Arg3: ffffd00023f0cc20, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Skype.exe
    FAILURE_BUCKET_ID: 0x3B_nt!ObpCreateHandle
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  9 19:54:46.120 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060914-9203-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 1:25:59.767
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+20d9a )
    BugCheck 50, {fffff800debde99a, 8, fffff800debde99a, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff800debde99a, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff800debde99a, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID: AV_BAD_IP_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun  6 19:52:13.607 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060614-9687-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 8:34:33.253
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+26fae )
    BugCheck 4E, {2, 40004c, 41efff, 1}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
    Arguments: 
    Arg1: 0000000000000002, A list entry was corrupt
    Arg2: 000000000040004c, entry in list being removed
    Arg3: 000000000041efff, highest physical page number
    Arg4: 0000000000000001, reference count of entry being removed
    BUGCHECK_STR:  0x4E_2
    PROCESS_NAME:  Firestorm-bin.
    FAILURE_BUCKET_ID: 0x4E_2_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun  3 18:51:46.945 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060314-9312-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 6:33:59.593
    *** ERROR: Module load completed but symbols could not be loaded for nwifi.sys
    Probably caused by :nwifi.sys ( nwifi+aed6 )
    BugCheck D1, {100000001, 2, 0, fffff800d260aed6}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000100000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff800d260aed6, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Firestorm-bin.
    FAILURE_BUCKET_ID: AV_nwifi+aed6
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 25 17:32:40.157 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-10890-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:1 days 7:07:52.803
    *** WARNING: Unable to verify timestamp for bcmwl63a.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
    Probably caused by :bcmwl63a.sys ( bcmwl63a+57765 )
    BugCheck 1000007E, {ffffffffc0000005, fffff801af306765, ffffd00024e38598, ffffd00024e37da0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801af306765, The address that the exception occurred at
    Arg3: ffffd00024e38598, Exception Record Address
    Arg4: ffffd00024e37da0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_bcmwl63a+57765
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May 23 23:59:07.401 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052414-11093-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 13:59:09.048
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+276d9 )
    BugCheck 21, {0, 0, 2000070, 13cfe68}
    BugCheck Info: QUOTA_UNDERFLOW (21)
    Arguments: 
    Arg1: 0000000000000000, The process (if any) that was initially charged.
    Arg2: 0000000000000000, The quota type in question (paged pool, nonpaged pool, etc.)
    Arg3: 0000000002000070, The initial charge amount to return.
    Arg4: 00000000013cfe68, The remaining (unreturned) charge.
    BUGCHECK_STR:  0x21
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: 0x21_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May 21 12:02:42.459 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052114-9671-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 3:46:04.106
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+5f46a )
    BugCheck A, {0, 2, 1, fffff801f78acafb}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801f78acafb, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_tcpip+5f46a
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May 20 17:22:02.568 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-10171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:5 days 7:42:25.459
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+c789e )
    BugCheck D1, {1328, 2, 0, fffff8012e2dd89e}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000001328, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8012e2dd89e, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nvlddmkm+c789e
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  0801
      BIOS Release Date             04/19/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Jul 15 18:46:22.522 2014 (UTC - 4:00)**************************
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    e1d64x64.sys                Wed Jun 26 16:51:31 2013 (51CB5453)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    bcmwl63a.sys                Wed Aug  7 00:04:47 2013 (5201C75F)
    bcbtums.sys                 Wed Aug  7 11:11:22 2013 (5202639A)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    RTKVHD64.sys                Wed Aug 21 00:48:22 2013 (52144696)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    Hamdrv.sys                  Wed Feb 26 13:57:24 2014 (530E3914)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    rzendpt.sys                 Mon May 19 02:43:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 02:43:44 2014 (5379A820)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 10:18:18.879 2014 (UTC - 4:00)**************************
    NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun 10 22:02:44.028 2014 (UTC - 4:00)**************************
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    mwac.sys                    Tue Mar  4 16:47:40 2014 (531649FC)
    MBAMSwissArmy.sys           Thu Mar 20 18:12:35 2014 (532B67D3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun  6 19:52:13.607 2014 (UTC - 4:00)**************************
    rzendpt.sys                 Tue Apr  8 22:28:32 2014 (5344B050)
    rzudd.sys                   Tue Apr  8 22:28:33 2014 (5344B051)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 25 17:32:40.157 2014 (UTC - 4:00)**************************
    nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
    
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=mwac.sys
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    For some unknown reason the Nvidia Audio Drivers had been slowing down my PC, as recommended by a friend with a similar computer...
    I don't quite understand what I'm being asked to do, do all of these "tests" on "hardware diagnostics" require CD's to be burned and turned into the scans in order to test anything?

    I was unable to locate the "RTCore64.sys" driver, or any red text in your Analysis

    fairly sure my motherboard arrived as overclocked, however it should not be overheating with its current fan setup. I frankly have no idea how to stop the overclock...

    installed "Driverscanner" from one of your posted links... but can no longer find the said link in your post? I could have sworn I saw it, blue text for a link, and brought me right to their website... it's a pay to use program anyway, tried to type in the drivers it claimed were outdated but I didn't have any luck in finding them

    Hardware? would be disastrous... I bought all of the PC's parts off of Newegg around black friday. came with a faulty power supply which I had to send back and get a new one... more faulty hardware, after such a long time, I doubt I could get a replacement.

    you can view all my PC's hardware specs on my profile, I've updated it with the crucial information.

    thank you for your help... but may I request an elaboration/layman's on what I should do?
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You don't have to do anything that I suggest. The tests are because there are signs that this could be a hardware problem - and the tests are designed to identify some hardware problems. There are other things that can cause the same symptoms, that's why I posted the paragraph that starts with "Out of 21 memory dumps...."

    Some of the tests ask for CD's - but you can (with a bit of research) figure out how to run them using a USB flash drive.

    We suggest fixes based upon our experience in tending to BSOD's. It's possible that some of the "fixes" won't fix the BSOD's - but they won't hurt your system, so it's worth trying them in order to find out exactly what it is that's causing this.

    You can find out exactly what is causing this by hiring an expert to perform live debugging on your system (where they connect to your system and get the sort of information that I posted above (but with more detail). But even then, the results of the debugger output may not identify the exact cause. And for this you'll pay much more than the cost of several new computers.

    The RTCore64.sys driver does not appear in your memory dumps. It's possible that the Riva Tuner may not have caused the BSOD's - but it's also possible that it may have. This program has a history of causing them, and that's why I asked for you to remove it. Feel free to reinstall the latest version once we're done troubleshooting.

    Beyond that, you can search through the BSOD forum here - or at other forums to see what the accepted practices are.
    I tend to explain more than most, but still - I can't explain everything or I wouldn't have any time left to help other people.
      My System SpecsSystem Spec

  5. #5


    another unusual predicament! I just updated Nvidia to its latest driver and suddenly the USB's on the back of my tower no longer recognize either my mouse or keyboard, switching them over to the front two USB slots however, was successful! I also installed and disabled the Nvidia audio, as per request, which has not fixed (or has caused?) the current issue... will be attempting to get them working myself, but feedback is always appreciated.
      My System SpecsSystem Spec

Various BSOD, multitude of errors.
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