Windows 8 and 8.1 Forums


WHEA_UNCORRECTABLE_ERROR hal.dll+37203 ntoskrnl.dll+1c0825

  1. #1


    Posts : 12
    Windows 8 Pro

    WHEA_UNCORRECTABLE_ERROR hal.dll+37203 ntoskrnl.dll+1c0825


    I have read all the other related topics, yet they all involve asus drivers, which I don't have, or kaspersky files, which I don't use.

    I have been getting this bsod occasionally ever since I updated to windows 8.1

    When using drivercheck programs, it keeps telling me intel chipset drivers are out of date, yet when trying to find any updates, there are none available or all install files tell me I have a newer or the same version, and the device manager shows all drivers installed and working.



    The bsod occurs most of the times when I am watching a movie or any other video, but not every single time. It also happened when I was playing a game(can't remember which one), but that only occurred once or twice.

    I have done several memtests and other hardware stress tests with no problems. I have changed hardware as well since the update and that didn't resolve anything either, things were still the same, once in a while that same bsod.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    E: drive has about 6% free space; F: drive has about 2% free space; I: drive has about 7% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    MSINFO32 shows hardware and video errors - start with these free diagnostics: Hardware Diagnostics
    Start with the video tests, and if they pass try the others.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please uninstall Gigabyte Easy Saver. Also, if installed, please uninstall Gigabyte Easy Tune. Both are known to cause BSOD's on some systems.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

    LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

    RtHDMIVX.sys Fri Dec 2 05:32:46 2011 (4ED8A94E)
    Realtek HD Audio sound driver
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Jul 14 17:09:18.819 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071414-31515-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 10:28:38.075
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0011c9fd028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0011c9fd028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  FlashPlayerPlu
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F7
      BIOS Release Date             01/20/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 14:05:05.617 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-44187-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:56:13.239
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001ff76c028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001ff76c028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  watch_dogs.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F7
      BIOS Release Date             01/20/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun  3 16:34:11.263 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060314-54046-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 18:26:39.512
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0006373d028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0006373d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  watch_dogs.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  2 20:53:10.356 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060314-20203-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:3 days 7:44:37.996
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000db13a028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000db13a028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 13:49:47.141 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042514-293062-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:13 days 23:06:18.781
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd0002127f2f0, ffffd0002127f248, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0002127f2f0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0002127f248, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  WebLaunchUnins
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar 31 13:26:27.122 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\033114-112890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:4 days 14:22:29.306
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )
    BugCheck 4A, {770b2772, 1, 0, ffffd0003c7dab80}
    BugCheck Info: IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
    Arguments: 
    Arg1: 00000000770b2772, Address of system function (system call routine)
    Arg2: 0000000000000001, Current IRQL
    Arg3: 0000000000000000, 0
    Arg4: ffffd0003c7dab80, 0
    PROCESS_NAME:  HD-Service.exe
    BUGCHECK_STR:  RAISED_IRQL_FAULT
    FAILURE_BUCKET_ID: RAISED_IRQL_FAULT_HD-Service.exe_nt!KiSystemServiceExit
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 12 21:11:51.448 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031314-55734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:7 days 14:49:50.382
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )
    BugCheck 4A, {771a2772, 1, 0, ffffd0002633eb80}
    BugCheck Info: IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
    Arguments: 
    Arg1: 00000000771a2772, Address of system function (system call routine)
    Arg2: 0000000000000001, Current IRQL
    Arg3: 0000000000000000, 0
    Arg4: ffffd0002633eb80, 0
    PROCESS_NAME:  HD-Service.exe
    BUGCHECK_STR:  RAISED_IRQL_FAULT
    FAILURE_BUCKET_ID: RAISED_IRQL_FAULT_HD-Service.exe_nt!KiSystemServiceExit
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  5 06:20:51.427 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030514-37937-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:12 days 20:12:54.065
    Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )
    BugCheck 4A, {779f2772, 1, 0, ffffd00020b08b80}
    BugCheck Info: IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
    Arguments: 
    Arg1: 00000000779f2772, Address of system function (system call routine)
    Arg2: 0000000000000001, Current IRQL
    Arg3: 0000000000000000, 0
    Arg4: ffffd00020b08b80, 0
    PROCESS_NAME:  HD-Service.exe
    BUGCHECK_STR:  RAISED_IRQL_FAULT
    FAILURE_BUCKET_ID: RAISED_IRQL_FAULT_HD-Service.exe_nt!KiSystemServiceExit
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F2
      BIOS Release Date             04/17/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-HD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Jul 14 17:09:18.819 2014 (UTC - 4:00)**************************
    gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    IOMap64.sys                 Tue Jul  2 04:27:47 2013 (51D28F03)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    avkmgr.sys                  Mon Sep 16 07:14:23 2013 (5236E80F)
    Rt630x64.sys                Tue Dec 17 22:30:14 2013 (52B116C6)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    RTKVHD64.sys                Fri Mar 14 07:03:23 2014 (5322E1FB)
    avipbb.sys                  Thu Mar 20 03:46:51 2014 (532A9CEB)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    avgntflt.sys                Wed Apr 30 12:34:29 2014 (53612615)
    rzudd.sys                   Mon May 19 02:43:44 2014 (5379A820)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 14:05:05.617 2014 (UTC - 4:00)**************************
    avgntflt.sys                Thu Mar 13 12:49:28 2014 (5321E198)
    igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jun  3 16:34:11.263 2014 (UTC - 4:00)**************************
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RTKVHD64.sys                Tue Feb 26 07:38:48 2013 (512CACD8)
    iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
    dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    rzudd.sys                   Tue Apr  8 22:28:33 2014 (5344B051)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun  2 20:53:10.356 2014 (UTC - 4:00)**************************
    NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 25 13:49:47.141 2014 (UTC - 4:00)**************************
    RtHDMIVX.sys                Fri Dec  2 05:32:46 2011 (4ED8A94E)
    atikmpag.sys                Fri Nov 16 14:39:13 2012 (50A69661)
    atikmdag.sys                Fri Nov 16 15:18:02 2012 (50A69F7A)
    mamba2.sys                  Thu Dec  6 03:20:46 2012 (50C0555E)
    avipbb.sys                  Fri Nov 15 10:47:58 2013 (5286422E)
    avgntflt.sys                Mon Nov 25 13:57:36 2013 (52939DA0)
    iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
    igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
    
    http://www.carrona.org/drivers/driver.php?id=gdrv.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=avipbb.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=mamba2.sys
    http://www.carrona.org/drivers/driver.php?id=avipbb.sys
    http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8 Pro


    Oh, I thought it only wanted 15% free on the system drive, I see. Nothing I can do about it now, but I will keep that in mind.

    Ah yes, the Logitech driver for my keyboard was a little outdated, however for that Virtual HID device, which is my wireless headset, has no drivers, and there is no pairing utility for windows 8.1, sent a support mail to Logitech about it.

    -Disabled the NVstreaming service.
    -Installed the Realtek drivers you linked(the ones I had, came from the gigabyte website, so I guess they are all outdated on their website)

    About Gigabyte Easy Saver and Easy tune(which also involves the gdrv.sys file), neither of these programs are in my programs and software list to uninstall, nor can I find those programs on my computer.
    The only software I have from Gigabyte is the 'App Center', which checks for chipset driver updates.

    As for Daemon tools, do you have another free virtual dvd player that does not cause as many problems I could replace it with, have been using DT Lite for over a decade now, first time I heard it causes problems, but I understand how that new SPTD driver can mess things up. I am keeping this installed until I can find a replacement though, unless the bsod's keep happening.

    Thank you for the rather quick reply(I know you guys are understaffed helping with bsod's ) and I hope this resolves it.

    PS.: I would have done this myself, but for some strange reason I can not view the dmp file completely, saying that my access is denied.
    I have downloaded several dmpviewer programs, yet none work as they should, the most information I could find was the information in my topic title which I got from a tool called 'BlueScreenView', strangely googling about it doesn't help, except for finding those few half-working tools.
    Last edited by BobMaster; 17 Jul 2014 at 08:41.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    BSOD's from Daemon Tools are common in the BSOD world - but not common in the rest of the world.
    Why? I have no idea. But we've been solving BSOD's for several years by removing Daemon Tools.
    I suspect that it's a conflict with other software, but haven't been able to identify any culprit other than Daemon Tools.

    I've heard Virtual Clone Drive software has been used - but don't use this sort of software myself.

    Dump viewer programs don't give much info (especially for these sort of errors).
    Access denied errors can be caused by trying to do things in the Windows directory - try copying the dump files to your Desktop and looking at them from there.
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8 Pro


    DT Lite is still installed, so far no bsod anymore, but since this happened very sporadically, I can't say for sure if it is fixed.
    After 2-3 weeks without that same bsod I will update this topic to mark as solved

    As for the minidump viewing, opening from desktop seemed to work, that's just weird
    Still I couldn't find the information you provided me, have any good free program to open dmp files with ?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The things like WhoCrashed, BlueScreenView, etc aren't very helpful if the crash isn't a simple, straightforward crash.
    And sometimes they don't even work well for the simple one's (I've emailed back and forth with Nir Sofer about BlueScreenView and understand it's limitations fairly well (IMO).

    The desktop limitation is present on some systems and is due to permissions issues (as to what certain programs are allowed to do in the C:\Windows\Minidump directory. The Desktop has easier permissions so it usually works there.

    The best tool is the Debugging Tools for Windows which are free from Microsoft.
    Here's a link to how I set them up: WinDbg Analysis Report
    This is an old page that isn't being updated anymore - still use steps D and beyond to setup the debugger.

    Once you get into that, you'll see that there's a lot more to this than the reports that come from WhoCrashed or BlueScreenView.

    Good luck!
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8 Pro


    Thank you greatly for that information usasma, hopefully next time I can find the errors myself

    Still no bsod, but will give it a few more days to update this topic as solved.
      My System SpecsSystem Spec

WHEA_UNCORRECTABLE_ERROR hal.dll+37203 ntoskrnl.dll+1c0825
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