DPC_WATCHDOG_VIOLATION on various games

maffew

New Member
Messages
3
Hey, i've got an ASUS S550C laptop with an i5-3337U processor and dual GPUs (geforce 740M and Intel HD 4000). I randomly get a BSOD when i play games such as CS:GO, PAYDAY2 and Garry's Mod, and crashes about twice a day. For PAYDAY2, the game was running fine for the first 3 days, but started to crash everytime i ran the game. It would give me the message "DPC_WATCHDOG_VIOLATION," which i have already tried to find out and fix myself but my limited knowledge of the error has stopped me from doing that.

(Ive got avast installed and also have another display connected to my laptop if that helps)
I have also tried to run the [FONT=verdana, geneva, lucida, lucida grande, helvetica, sans-serif]SF Diagnostic Tool 3 times, but each time it did not create a file. The second time i received an error saying it could not read a file, and the last time it said it made the file but the file was nowhere to be found. So i have attached instead my dumpfiles i got today.[/FONT]
 

My Computer

System One

  • OS
    Windows 8.1
Are you overclocking this PC? The only time I've seen this error is when I was overclocking my PC and I was trying to find a stable overclock...
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
Please provide this information also:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

Copperhead driver dates from 2006 - uninstall it.
Download a fresh copy of the latest, Win8.1 compatible Razer drivers for your device. If there aren't any that are compatible, then don't use the device (and uninstall the Razer software).

Uninstall CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD)/AnyDVD - their driver dates from 2009.


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Jul 13 00:26:00.529 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071314-22734-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:44:56.406[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  payday2_win32_
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  S550CB.202
  BIOS Release Date             03/18/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  S550CB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 23:40:16.575 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071314-22984-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:11:01.453[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  S550CB.202
  BIOS Release Date             03/18/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  S550CB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Jul 13 00:26:00.529 2014 (UTC - 4:00)**************************
[COLOR=RED][B]copperhd.sys                Tue May 23 23:51:13 2006 (4473D831)[/B][/COLOR]
[COLOR=RED][B]ElbyCDIO.sys                Tue Feb 17 12:11:23 2009 (499AEFBB)[/B][/COLOR]
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
iaStorA.sys                 Mon Nov 19 15:09:40 2012 (50AA9204)
dump_iaStorA.sys            Mon Nov 19 15:09:40 2012 (50AA9204)
DptfManager.sys             Mon Dec 17 19:07:12 2012 (50CFB3B0)
DptfDevDram.sys             Mon Dec 17 19:07:45 2012 (50CFB3D1)
DptfDevGen.sys              Mon Dec 17 19:08:05 2012 (50CFB3E5)
DptfDevFan.sys              Mon Dec 17 19:08:21 2012 (50CFB3F5)
DptfDevProc.sys             Mon Dec 17 19:09:51 2012 (50CFB44F)
AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
RTKVHD64.sys                Wed Jan 23 05:56:53 2013 (50FFC1F5)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
aswRdr2.sys                 Fri Oct 11 07:11:37 2013 (5257DCE9)
nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
IntcDAud.sys                Wed Nov 27 09:25:44 2013 (529600E8)
aswVmm.sys                  Mon Dec  9 02:04:51 2013 (52A56B93)
aswSnx.sys                  Tue Jan 21 12:11:09 2014 (52DEAA2D)
aswMonFlt.sys               Tue Jan 21 12:11:16 2014 (52DEAA34)
aswSP.sys                   Tue Jan 21 12:17:55 2014 (52DEABC3)
rzendpt.sys                 Mon May 19 02:43:41 2014 (5379A81D)
rzudd.sys                   Mon May 19 02:43:44 2014 (5379A820)
Hamdrv.sys                  Mon Jun 23 05:42:48 2014 (53A7F698)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 23:40:16.575 2014 (UTC - 4:00)**************************
aswStm.sys                  Tue Jan 21 12:18:41 2014 (52DEABF1)
[/font]
http://www.carrona.org/drivers/driver.php?id=copperhd.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=excsd.sys
http://www.carrona.org/drivers/driver.php?id=excfs.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Azasadny - Nope, it's not overclocked


Usasma - Thanks for the analysis you've done so far! Attached is the system info (.nfo). I could not get the .txt as the command prompt kept giving me an error that stated "The system cannot find the path specified." I think it's also worth mentioning that i use an external display.
 

My Computer

System One

  • OS
    Windows 8.1
This device does not have drivers installed:
Not Available ROOT\SCSIADAPTER\0000 The drivers for this device are not installed.

You can do more research using this link: Device Manager - Finding Unknown Devices - Windows 7 Help Forums

You may decide to remove (uninstall) this device. Be aware that this can render your system unbootable. Be sure that you make a System Restore Point prior to this and that you have a working System Repair disk (test it) handy in case it doesn't boot (then use the System Restore feature from the System Repair disk to restore the system to the point you made previously).

Most likely this is a driver that you haven't installed from the Asus website. Please check to see that you've installed all drivers for your system.

Have you fixed the problem with the Razer driver (either by updating to Win8.1 drivers or by removing them)?
If so, have the BSOD's stopped?
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Sorry for the late reply, the razor problem i cannot fix yet as it is my only mouse right now. I have noticed that I always get a BSOD when i use my external display (LG E241) when running games. Do you know why this is?
 

My Computer

System One

  • OS
    Windows 8.1
If you can reliably force a BSOD by using the external monitor then there's several other things to check:
- check the cable to be sure that it's not broken (try another cable)
- remove the old video drivers, then install a freshly downloaded copy to see if it's the drivers
- Try another monitor (if it BSOD's there also, then the monitor probably isn't the problem

Please zip up and upload the contents of C:\Windows\Minidump
You may have to copy them to your Desktop in order to zip them up.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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