Windows 8 and 8.1 Forums


DPC_WATCHDOG_VIOLATION on various games

  1. #1


    Posts : 3
    Windows 8.1

    DPC_WATCHDOG_VIOLATION on various games


    Hey, i've got an ASUS S550C laptop with an i5-3337U processor and dual GPUs (geforce 740M and Intel HD 4000). I randomly get a BSOD when i play games such as CS:GO, PAYDAY2 and Garry's Mod, and crashes about twice a day. For PAYDAY2, the game was running fine for the first 3 days, but started to crash everytime i ran the game. It would give me the message "DPC_WATCHDOG_VIOLATION," which i have already tried to find out and fix myself but my limited knowledge of the error has stopped me from doing that.

    (Ive got avast installed and also have another display connected to my laptop if that helps)
    I have also tried to run the SF Diagnostic Tool 3 times, but each time it did not create a file. The second time i received an error saying it could not read a file, and the last time it said it made the file but the file was nowhere to be found. So i have attached instead my dumpfiles i got today.

      My System SpecsSystem Spec

  2. #2


    Are you overclocking this PC? The only time I've seen this error is when I was overclocking my PC and I was trying to find a stable overclock...
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information also:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
    Copperhead driver dates from 2006 - uninstall it.
    Download a fresh copy of the latest, Win8.1 compatible Razer drivers for your device. If there aren't any that are compatible, then don't use the device (and uninstall the Razer software).

    Uninstall CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD)/AnyDVD - their driver dates from 2009.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Jul 13 00:26:00.529 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071314-22734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:44:56.406
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  payday2_win32_
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jul 12 23:40:16.575 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071314-22984-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:01.453
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f67c )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  S550CB.202
      BIOS Release Date             03/18/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  S550CB
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Jul 13 00:26:00.529 2014 (UTC - 4:00)**************************
    copperhd.sys                Tue May 23 23:51:13 2006 (4473D831)
    ElbyCDIO.sys                Tue Feb 17 12:11:23 2009 (499AEFBB)
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
    RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    iaStorA.sys                 Mon Nov 19 15:09:40 2012 (50AA9204)
    dump_iaStorA.sys            Mon Nov 19 15:09:40 2012 (50AA9204)
    DptfManager.sys             Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys             Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys              Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys              Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevProc.sys             Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
    athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
    RTKVHD64.sys                Wed Jan 23 05:56:53 2013 (50FFC1F5)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
    aswRdr2.sys                 Fri Oct 11 07:11:37 2013 (5257DCE9)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
    IntcDAud.sys                Wed Nov 27 09:25:44 2013 (529600E8)
    aswVmm.sys                  Mon Dec  9 02:04:51 2013 (52A56B93)
    aswSnx.sys                  Tue Jan 21 12:11:09 2014 (52DEAA2D)
    aswMonFlt.sys               Tue Jan 21 12:11:16 2014 (52DEAA34)
    aswSP.sys                   Tue Jan 21 12:17:55 2014 (52DEABC3)
    rzendpt.sys                 Mon May 19 02:43:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 02:43:44 2014 (5379A820)
    Hamdrv.sys                  Mon Jun 23 05:42:48 2014 (53A7F698)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jul 12 23:40:16.575 2014 (UTC - 4:00)**************************
    aswStm.sys                  Tue Jan 21 12:18:41 2014 (52DEABF1)
    
    http://www.carrona.org/drivers/driver.php?id=copperhd.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    Azasadny - Nope, it's not overclocked


    Usasma - Thanks for the analysis you've done so far! Attached is the system info (.nfo). I could not get the .txt as the command prompt kept giving me an error that stated "The system cannot find the path specified." I think it's also worth mentioning that i use an external display.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This device does not have drivers installed:
    Not Available ROOT\SCSIADAPTER\0000 The drivers for this device are not installed.
    You can do more research using this link: Device Manager - Finding Unknown Devices - Windows 7 Help Forums

    You may decide to remove (uninstall) this device. Be aware that this can render your system unbootable. Be sure that you make a System Restore Point prior to this and that you have a working System Repair disk (test it) handy in case it doesn't boot (then use the System Restore feature from the System Repair disk to restore the system to the point you made previously).

    Most likely this is a driver that you haven't installed from the Asus website. Please check to see that you've installed all drivers for your system.

    Have you fixed the problem with the Razer driver (either by updating to Win8.1 drivers or by removing them)?
    If so, have the BSOD's stopped?
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8.1


    Sorry for the late reply, the razor problem i cannot fix yet as it is my only mouse right now. I have noticed that I always get a BSOD when i use my external display (LG E241) when running games. Do you know why this is?
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you can reliably force a BSOD by using the external monitor then there's several other things to check:
    - check the cable to be sure that it's not broken (try another cable)
    - remove the old video drivers, then install a freshly downloaded copy to see if it's the drivers
    - Try another monitor (if it BSOD's there also, then the monitor probably isn't the problem

    Please zip up and upload the contents of C:\Windows\Minidump
    You may have to copy them to your Desktop in order to zip them up.
      My System SpecsSystem Spec

DPC_WATCHDOG_VIOLATION on various games
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