Solved 8.1 Blue Screens, Minidumps included

T

Taylor

New Member
Messages
2
Hey folks,


I've recently been having a number of issues after upgrading to Windows 8.1. I've formatted my drive and reinstalled 8.1 twice now and still have similar issues. Most of the time I'll wake up and my computer will have restarted overnight, but every now and then it will restart while I'm using it.


At first I thought it might be an issue with my memory modules, so I swapped the 3*2gb modules I used for ones I knew were good. The issues still persist. At this point I think it's a driver issue. This computer is 6-7 years old but other than these blue screens runs fine. I have no issues running Linux distributions, which reinforces my feeling that it's not a hardware issue.


I'm really not sure. I uploaded the 5 minidumps generated from the 5 crashes since I last reinstalled 8.1 If any of you can take a look at these and make sense of the issue, I'd greatly appreciate it.


Minidumps: https://googledrive.com/host/0B0M5bT18YZDCM1h0dU9Id201b28/


TSG output:
Code: 
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 6078 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 64 Mb
Hard Drives: C: Total - 476587 MB, Free - 409923 MB;
Motherboard: ECS, Nettle3
Antivirus: Windows Defender, Disabled


Thank you,
Taylor
 

My Computer

System One

  • OS
    Windows 8.1
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do your still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hey John, thanks for the response :)

I posted this same thread elsewhere and some were able to deduce that it was an issue with outdated nvidia drivers Windows Update insisted were the latest, when in fact they were quite a few versions outdated. I've now updated them and have had no issues thus far.

I'll mark this as solved for now. If anyone's having similar issues, take a look at the thread here.

Thanks again
Taylor
 

My Computer

System One

  • OS
    Windows 8.1
Thanks for letting us know!

FWIW - Windows Update only has drivers that were submitted to them. In most cases nVidia and AMD/ATI don't submit them, but the PC/OEM manufacturer's do (but don't do it very often).

I always recommend getting the drivers from nVidia or AMD/ATI - unless you have a laptop, then the drivers at the PC/OEM manufacturer's website are usually the best.

The nForce chipset (nForce 430) is getting old, make sure that you have the latest drivers for it also (you may have to install them in compatibility mode). Some systems will work OK w/Win8 or 8.1 - others will continue to have problems.

Another thing to look at is the age of the BIOS. BIOS' from 2008/2009 usually have compatibility problems withe Win8/8.1
2010 and 2011 can also have problems. Make sure that you get the latest version available for your motherboard.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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