Windows 8 and 8.1 Forums


various BSOD's while performing different tasks

  1. #1


    Posts : 7
    Windows 8

    various BSOD's while performing different tasks


    Thanks for any help on this issue, and I hope I followed the posting instructions correctly!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Do your still need help with this problem?
    I will be notified if you reply to this topic and will respond within 48 hours.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    It's quite alright; I understand. Yes, I would still like help if possible. Thank you!
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Bsilver & Welcome to the forums ^_^,

    I apologize for the delayed response ;__;

    I have analyzed your dump files and only two of them are from July and rest of them are from May. Below is a summary of them :-
    Code:
    **************************Sun Jul 13 07:19:52.369 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!KeUpdateTimeAssist+1ce )
     
    BugCheck A, {1cd20c, d, 0, fffff801404c1e2d}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!KeUpdateTimeAssist
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3392
     
      BIOS Version                  A03
     
      BIOS Release Date             08/02/2013
     
      Manufacturer                  Dell Inc.
     
      Product Name                  XPS 8700
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jul 13 05:07:01.458 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!ExpSetTimer+20c )
     
    BugCheck 3B, {c000001d, fffff801de8a723c, fffff8800cc75f60, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  LolClient.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!ExpSetTimer
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3392
     
      BIOS Version                  A03
     
      BIOS Release Date             08/02/2013
     
      Manufacturer                  Dell Inc.
     
      Product Name                  XPS 8700
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers which are installed on your machine :-
    Code:
    **************************Sun Jul 13 07:19:52.369 2014 (UTC + 5:30)**************************
    btfilter.sys                Fri Jun 29 12:30:07 2012 (4FED5277)
    Rt630x64.sys                Mon Jul 30 21:33:12 2012 (5016B040)
    intelppm.sys                Tue Nov  6 09:25:02 2012 (50988A16)
    athw8x.sys                  Mon Dec 17 08:51:29 2012 (50CE8FB9)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    RTKVHD64.sys                Tue Jan 29 19:53:08 2013 (5107DB4C)
    dump_storahci.sys           Sat Mar  2 07:45:44 2013 (513160D0)
    eamonm.sys                  Thu Aug 15 20:23:50 2013 (520CEB7E)
    ehdrv.sys                   Thu Aug 15 20:24:11 2013 (520CEB93)
    epfwwfpr.sys                Thu Aug 15 20:25:17 2013 (520CEBD5)
    edevmon.sys                 Mon Aug 19 18:30:54 2013 (52121706)
    nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
    nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
    RzFilter.sys                Thu Apr  3 21:09:47 2014 (533D80C3)
    RzDxgk.sys                  Thu Apr  3 21:09:50 2014 (533D80C6)
    rzendpt.sys                 Wed Apr  9 07:58:32 2014 (5344B050)
    rzudd.sys                   Wed Apr  9 07:58:33 2014 (5344B051)
    NvStreamKms.sys             Wed Apr 30 06:29:44 2014 (53604B00)
    nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat May 31 05:37:13.604 2014 (UTC + 5:30)**************************
    PLTGC.sys                   Fri Apr 12 14:15:13 2013 (5167C999)
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
    http://www.carrona.org/drivers/driver.php?id=edevmon.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
    http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=PLTGC.sys

    Please update the above highlighted drivers. Furthermore, could you tell me doing what causes BSOD? Are you able to generate a BSOD while being offline?

    If the problem is not solved then please remove your ESET Antivirus using the removal tool from this **LINK**.

    If this does not solve your problem, then I would suggest removing your C-Media Device alongwith the Razer Device to see if the BSOD's are still occuring or not.

    In case of further problem, please let me know and I would be glad to help you out ^_^.
      My System SpecsSystem Spec

various BSOD's while performing different tasks
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