Getting random BSOD since today

emtec · Jul 12, 2014

Hi,

I already got three BSOD's today. They seem pretty random. I'm not doing anything intensive. Just some basic PC usage. Surfing, music, ...

Here are my logs.

Thanks in advanced.

usasma · Jul 14, 2014

Only 130 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

C: driver has about 10% free space, D: drive only has about 2% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

You have AVG and Kaspersky installed, please uninstall both and then test for further BSOD's.
Be sure to enable Windows Defender and the Windows Firewall while testing.
Once done, feel free to reinstall your preferred antivirus.
Only have 1 antivirus and one firewall working at a time - otherwise they compete with each other for resources (and can cause BSOD's).

Several of the latest memory dumps implicate your AMD video drivers.
Please:
- download the latest, Win8 compatible version of the AMD video drivers for your system (from AMD if this is a desktop, from Asus if it's a laptop)
- uninstall the current drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

Also, try these free hardware diagnostics (start with the video tests): Hardware Diagnostics

And, try running Driver Verifier according to these instructions (in case this is a driver issue): Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Jul 12 03:18:00.130 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-21949-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:04:52.814[/B]
Probably caused by :[B]win32k.sys ( win32k!NtUserCallTwoParam+7e )[/B]
BugCheck [B]3B, {c0000005, fffff80246f311e2, fffff8800f316f20, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80246f311e2, Address of the instruction which caused the bugcheck
Arg3: fffff8800f316f20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!NtUserCallTwoParam[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 03:09:33.869 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-20654-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:19:07.553[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff802229141f2, fffff880009aa828, fffff880009aa060}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff802229141f2, The address that the exception occurred at
Arg3: fffff880009aa828, Exception Record Address
Arg4: fffff880009aa060, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nt!KxWaitForLockOwnerShip[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 02:50:05.607 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-22760-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:24:53.305[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b876f4 )[/B]
BugCheck [B]3B, {c0000094, fffff8800859c6f4, fffff88011fe0620, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000094, Exception code that caused the bugcheck
Arg2: fffff8800859c6f4, Address of the instruction which caused the bugcheck
Arg3: fffff88011fe0620, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  cgminer.exe
FAILURE_BUCKET_ID: [B]0x3B_atikmdag+b876f4[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 11 15:46:57.373 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-23524-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 1:39:38.070[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b876f4 )[/B]
BugCheck [B]3B, {c0000094, fffff880087966f4, fffff88010a17620, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000094, Exception code that caused the bugcheck
Arg2: fffff880087966f4, Address of the instruction which caused the bugcheck
Arg3: fffff88010a17620, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  cgminer.exe
FAILURE_BUCKET_ID: [B]0x3B_atikmdag+b876f4[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul  4 15:00:05.201 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070414-16099-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:32:53.885[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff800d4caa1f2, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800d4caa1f2, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!KxWaitForLockOwnerShip[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  3 13:49:46.280 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070314-18564-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 1:54:09.977[/B]
Probably caused by :[B]win32k.sys ( win32k!GreDrawStream+1e9 )[/B]
BugCheck [B]3B, {c0000005, fffff800b2b331e2, fffff880111f6f90, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800b2b331e2, Address of the instruction which caused the bugcheck
Arg3: fffff880111f6f90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  uTorrent.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!GreDrawStream[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 29 11:45:17.333 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062914-16036-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 9:02:58.017[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8003c92b1f2, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8003c92b1f2, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!KxWaitForLockOwnerShip[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 03:31:33.790 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-21294-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:37:59.487[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8012acae1f2, fffff880009aa828, fffff880009aa060}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8012acae1f2, The address that the exception occurred at
Arg3: fffff880009aa828, Exception Record Address
Arg4: fffff880009aa060, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nt!KxWaitForLockOwnerShip[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 21 07:43:22.737 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-17924-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 2:12:21.420[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff801db52b1f2, fffff880009aa828, fffff880009aa060}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801db52b1f2, The address that the exception occurred at
Arg3: fffff880009aa828, Exception Record Address
Arg4: fffff880009aa060, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nt!KxWaitForLockOwnerShip[/B]
  BIOS Version                  P2.00
  BIOS Release Date             10/15/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Jul 12 03:18:00.130 2014 (UTC - 4:00)**************************
MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
EtronXHCI.sys          Fri Jul 20 03:15:46 2012 (500905A2)
EtronHub3.sys          Fri Jul 20 03:15:52 2012 (500905A8)
kl1.sys                Mon Jul 23 10:37:59 2012 (500D61C7)
RTKVHD64.sys           Tue Sep 11 09:57:45 2012 (504F4359)
mvxxmm.sys             Tue Oct  9 04:50:43 2012 (5073E563)
mvs91xx.sys            Tue Oct  9 04:50:58 2012 (5073E572)
klflt.sys              Wed Nov 14 07:00:03 2012 (50A387C3)
klif.sys               Tue Dec  4 06:28:53 2012 (50BDDE75)
speedfan.sys           Sat Dec 29 15:59:35 2012 (50DF59B7)
k57nd60a.sys           Fri Jul 26 04:01:03 2013 (51F22CBF)
AtihdW86.sys           Tue Sep 24 20:24:18 2013 (52422D32)
AMDACPKSL.SYS          Tue Sep 24 20:24:41 2013 (52422D49)
cpuz136_x64.sys        Wed Nov 27 05:33:59 2013 (5295CA97)
SbieDrv.sys            Fri Jan 17 14:00:36 2014 (52D97DD4)
atikmpag.sys           Thu Apr 17 21:07:07 2014 (53507ABB)
atikmdag.sys           Thu Apr 17 22:13:16 2014 (53508A3C)
avgwfpa.sys            Wed May 14 15:09:03 2014 (5373BF4F)
avgrkx64.sys           Tue Jun 17 10:06:04 2014 (53A04B4C)
avgmfx64.sys           Tue Jun 17 10:06:17 2014 (53A04B59)
avgidsdrivera.sys      Tue Jun 17 10:06:18 2014 (53A04B5A)
avgdiska.sys           Tue Jun 17 10:06:19 2014 (53A04B5B)
avgidsha.sys           Tue Jun 17 10:06:20 2014 (53A04B5C)
avgloga.sys            Tue Jun 17 10:06:42 2014 (53A04B72)
avgldx64.sys           Tue Jun 17 10:21:28 2014 (53A04EE8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 03:09:33.869 2014 (UTC - 4:00)**************************
idmwfp.sys             Wed Aug  1 10:23:05 2012 (50193BC9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  3 13:49:46.280 2014 (UTC - 4:00)**************************
GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
avgrkx64.sys           Tue May 13 08:04:26 2014 (53720A4A)
avgidsdrivera.sys      Tue May 13 08:04:50 2014 (53720A62)
avgidsha.sys           Tue May 13 08:05:36 2014 (53720A90)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 29 11:45:17.333 2014 (UTC - 4:00)**************************
avgwfpa.sys            Mon Mar 31 10:06:42 2014 (53397672)
avgdiska.sys           Tue May 13 08:05:03 2014 (53720A6F)
avgmfx64.sys           Tue May 13 08:05:03 2014 (53720A6F)
avgloga.sys            Tue May 13 08:06:01 2014 (53720AA9)
avgldx64.sys           Tue May 13 08:20:22 2014 (53720E06)
[/font]

Getting random BSOD since today

emtec

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One