Windows 8 and 8.1 Forums


Getting random BSOD since today

  1. #1


    Posts : 13
    Windows

    Getting random BSOD since today


    Hi,

    I already got three BSOD's today. They seem pretty random. I'm not doing anything intensive. Just some basic PC usage. Surfing, music, ...

    Here are my logs.

    Thanks in advanced.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 130 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).


    C: driver has about 10% free space, D: drive only has about 2% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    You have AVG and Kaspersky installed, please uninstall both and then test for further BSOD's.
    Be sure to enable Windows Defender and the Windows Firewall while testing.
    Once done, feel free to reinstall your preferred antivirus.
    Only have 1 antivirus and one firewall working at a time - otherwise they compete with each other for resources (and can cause BSOD's).

    Several of the latest memory dumps implicate your AMD video drivers.
    Please:
    - download the latest, Win8 compatible version of the AMD video drivers for your system (from AMD if this is a desktop, from Asus if it's a laptop)
    - uninstall the current drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Also, try these free hardware diagnostics (start with the video tests): Hardware Diagnostics

    And, try running Driver Verifier according to these instructions (in case this is a driver issue): Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jul 12 03:18:00.130 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-21949-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:04:52.814
    Probably caused by :win32k.sys ( win32k!NtUserCallTwoParam+7e )
    BugCheck 3B, {c0000005, fffff80246f311e2, fffff8800f316f20, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80246f311e2, Address of the instruction which caused the bugcheck
    Arg3: fffff8800f316f20, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!NtUserCallTwoParam
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 12 03:09:33.869 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-20654-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:19:07.553
    Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    BugCheck 1000007E, {ffffffffc0000005, fffff802229141f2, fffff880009aa828, fffff880009aa060}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802229141f2, The address that the exception occurred at
    Arg3: fffff880009aa828, Exception Record Address
    Arg4: fffff880009aa060, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShip
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 12 02:50:05.607 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-22760-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:24:53.305
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+b876f4 )
    BugCheck 3B, {c0000094, fffff8800859c6f4, fffff88011fe0620, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000094, Exception code that caused the bugcheck
    Arg2: fffff8800859c6f4, Address of the instruction which caused the bugcheck
    Arg3: fffff88011fe0620, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  cgminer.exe
    FAILURE_BUCKET_ID: 0x3B_atikmdag+b876f4
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul 11 15:46:57.373 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071214-23524-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 1:39:38.070
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+b876f4 )
    BugCheck 3B, {c0000094, fffff880087966f4, fffff88010a17620, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000094, Exception code that caused the bugcheck
    Arg2: fffff880087966f4, Address of the instruction which caused the bugcheck
    Arg3: fffff88010a17620, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  cgminer.exe
    FAILURE_BUCKET_ID: 0x3B_atikmdag+b876f4
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jul  4 15:00:05.201 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070414-16099-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:32:53.885
    Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    BugCheck 1E, {ffffffffc0000005, fffff800d4caa1f2, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800d4caa1f2, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KxWaitForLockOwnerShip
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul  3 13:49:46.280 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070314-18564-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 1:54:09.977
    Probably caused by :win32k.sys ( win32k!GreDrawStream+1e9 )
    BugCheck 3B, {c0000005, fffff800b2b331e2, fffff880111f6f90, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800b2b331e2, Address of the instruction which caused the bugcheck
    Arg3: fffff880111f6f90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  uTorrent.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!GreDrawStream
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun 29 11:45:17.333 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062914-16036-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 9:02:58.017
    Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    BugCheck 1E, {ffffffffc0000005, fffff8003c92b1f2, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8003c92b1f2, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KxWaitForLockOwnerShip
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 28 03:31:33.790 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-21294-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 0:37:59.487
    Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8012acae1f2, fffff880009aa828, fffff880009aa060}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8012acae1f2, The address that the exception occurred at
    Arg3: fffff880009aa828, Exception Record Address
    Arg4: fffff880009aa060, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShip
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 07:43:22.737 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-17924-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
    System Uptime:0 days 2:12:21.420
    Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    BugCheck 1000007E, {ffffffffc0000005, fffff801db52b1f2, fffff880009aa828, fffff880009aa060}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801db52b1f2, The address that the exception occurred at
    Arg3: fffff880009aa828, Exception Record Address
    Arg4: fffff880009aa060, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShip
      BIOS Version                  P2.00
      BIOS Release Date             10/15/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jul 12 03:18:00.130 2014 (UTC - 4:00)**************************
    MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
    EtronXHCI.sys          Fri Jul 20 03:15:46 2012 (500905A2)
    EtronHub3.sys          Fri Jul 20 03:15:52 2012 (500905A8)
    kl1.sys                Mon Jul 23 10:37:59 2012 (500D61C7)
    RTKVHD64.sys           Tue Sep 11 09:57:45 2012 (504F4359)
    mvxxmm.sys             Tue Oct  9 04:50:43 2012 (5073E563)
    mvs91xx.sys            Tue Oct  9 04:50:58 2012 (5073E572)
    klflt.sys              Wed Nov 14 07:00:03 2012 (50A387C3)
    klif.sys               Tue Dec  4 06:28:53 2012 (50BDDE75)
    speedfan.sys           Sat Dec 29 15:59:35 2012 (50DF59B7)
    k57nd60a.sys           Fri Jul 26 04:01:03 2013 (51F22CBF)
    AtihdW86.sys           Tue Sep 24 20:24:18 2013 (52422D32)
    AMDACPKSL.SYS          Tue Sep 24 20:24:41 2013 (52422D49)
    cpuz136_x64.sys        Wed Nov 27 05:33:59 2013 (5295CA97)
    SbieDrv.sys            Fri Jan 17 14:00:36 2014 (52D97DD4)
    atikmpag.sys           Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys           Thu Apr 17 22:13:16 2014 (53508A3C)
    avgwfpa.sys            Wed May 14 15:09:03 2014 (5373BF4F)
    avgrkx64.sys           Tue Jun 17 10:06:04 2014 (53A04B4C)
    avgmfx64.sys           Tue Jun 17 10:06:17 2014 (53A04B59)
    avgidsdrivera.sys      Tue Jun 17 10:06:18 2014 (53A04B5A)
    avgdiska.sys           Tue Jun 17 10:06:19 2014 (53A04B5B)
    avgidsha.sys           Tue Jun 17 10:06:20 2014 (53A04B5C)
    avgloga.sys            Tue Jun 17 10:06:42 2014 (53A04B72)
    avgldx64.sys           Tue Jun 17 10:21:28 2014 (53A04EE8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 12 03:09:33.869 2014 (UTC - 4:00)**************************
    idmwfp.sys             Wed Aug  1 10:23:05 2012 (50193BC9)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jul  3 13:49:46.280 2014 (UTC - 4:00)**************************
    GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
    avgrkx64.sys           Tue May 13 08:04:26 2014 (53720A4A)
    avgidsdrivera.sys      Tue May 13 08:04:50 2014 (53720A62)
    avgidsha.sys           Tue May 13 08:05:36 2014 (53720A90)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun 29 11:45:17.333 2014 (UTC - 4:00)**************************
    avgwfpa.sys            Mon Mar 31 10:06:42 2014 (53397672)
    avgdiska.sys           Tue May 13 08:05:03 2014 (53720A6F)
    avgmfx64.sys           Tue May 13 08:05:03 2014 (53720A6F)
    avgloga.sys            Tue May 13 08:06:01 2014 (53720AA9)
    avgldx64.sys           Tue May 13 08:20:22 2014 (53720E06)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
      My System SpecsSystem Spec

Getting random BSOD since today
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