Solved BSOD DRIVER_POWER_STATE_FAILURE while rebooting.

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KingMaikel

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This is the 3rd time now I've had this issue with my new laptop. It's been mainly while rebooting or during windows updates. I've installed 4GB of RAM today and then got the issue again, but the RAM i'm sure has nothing to do with it. It's also the proper ram for this laptop (DDR3L-1600MHz) I've uploaded all the information, this is my last place to check.. I've asked GeekSquad, online. They want $199 to tell me what the information means, so i told them off and closed the chat. I asked Comodo GeekBuddy, they can't tell me without paying for their plan, so i closed that too.

If anyone can help me understand what the computer is telling me, please let me know.. Even ASUS can't tell me, their option was to factory reset the computer, because they can't read the memory dump or code.

Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0012a537880, Physical Device Object of the stack
Arg3: ffffd0018edac930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0012a55b4c0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53089439

MODULE_NAME: pci

FAULTING_MODULE: fffff801191af000 pci

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

DPC_STACK_BASE:  FFFFD0018EDB3FB0

STACK_TEXT:  
ffffd001`8edac8f8 fffff801`c1c7cc1e : 00000000`0000009f 00000000`00000003 ffffe001`2a537880 ffffd001`8edac930 : nt!KeBugCheckEx
ffffd001`8edac900 fffff801`c1c7cb3e : ffffe001`2a55bd28 ffffd000`ffffffff 00000000`00000000 ffffffff`00000003 : nt!PopIrpWatchdogBugcheck+0xde
ffffd001`8edac960 fffff801`c1ad9810 : 00000000`0000001c 00000000`0023ae2c 00000000`00000004 fffff801`c1c5ae24 : nt!PopIrpWatchdog+0x32
ffffd001`8edac9b0 fffff801`c1bd7aea : ffffd001`8ed82180 ffffd001`8ed82180 ffffd001`8ed8e3c0 ffffe001`288dd040 : nt!KiRetireDpcList+0x4f0
ffffd001`8edacc60 00000000`00000000 : ffffd001`8edad000 ffffd001`8eda7000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.17031

FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_acpi_image_pci.sys

FAILURE_ID_HASH:  {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

Followup: MachineOwner

EDIT: Also, I downloaded Uniblue DriverScanner, I have no outdated drivers. If that helps.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JM
    CPU
    4th Gen Intel® Core™ i7-4700HQ
    Memory
    12GB DDR3L
    Graphics Card(s)
    2GB NVIDIA GeForce GTX 860M \ Integrated Intel HD Graphics 4600
    Browser
    Firefox 30
    Antivirus
    Kaspersky Internet Security
Hi Kingmaikel & Welcome to the forums ^_^,

I have analyzed your dump file and a short analysis is provided below :-
Code: 
7: kd> !irp ffffe0012a55b4c0
Irp is active with 6 stacks 4 is current (= 0xffffe0012a55b668)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe0012a541e50 00000000 fffff801191b4b30-ffffe0012a48d4c0 Success Error Cancel pending
           \Driver\[B][U]ACPI[/U][/B]    pci!PciBusPowerUpCompletion
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 ffffe0012a48d370 00000000 fffff801c1b9e2d8-ffffe0012a55bd28 Success Error Cancel pending
           \Driver\[U][B]pci[/B][/U]    nt!PopRequestCompletion
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe0012a55bd28    

            Args: 00000000 00000000 00000000 00000000

We observer that the PCI.sys and ACPI.sys are blamed in this one. These are generally caused by the Asus Drivers which I see presence over your system and they are outdated as well (Likely the BSOD cause), so could you please remove the below given objects and see if it solves your problem or not? :-

1. AiCharger.sys (You would need to do a manual search for this one)
2. All of the ASUS Bloatware you can find over you system.
3. Driver Reference Table - ASMMAP64.sys

Sorry for the short post, it is post 3am here ^_^. I think this should solve your problem. In case it does not, do not hesitate to post back.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
AiCharger.sys i think is the ASUS USB Charger Plus, I've not had a chance yet to remove all the bloatware from them yet.

I know what to remove except two of them actually look useful, well. I know one is.

ASUS GPU Tweak and the ASUS Power4Gear Hybrid (Some type of gaming power\energy saver combination for laptop).

I'm in the process of removing everything from ASUS now, I don't use the Power4Gear so that'll go too. But the ASUS GPU Tweak, idk.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JM
    CPU
    4th Gen Intel® Core™ i7-4700HQ
    Memory
    12GB DDR3L
    Graphics Card(s)
    2GB NVIDIA GeForce GTX 860M \ Integrated Intel HD Graphics 4600
    Browser
    Firefox 30
    Antivirus
    Kaspersky Internet Security
Hi Kingmaikel,

Great to see that you got it solved, may I ask you to post what actually fixed your problem so as to help the future visitors? ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I repaired the ATK Package file, removed ASUS junk and took out the USB Charger Plus. I contacted ASUS with the information you gave regarding the culprit, their suggestion was repairing ATK instead of removing, its an important feature in the laptop, LED Lights, FN Keys, etc.

Thank you for the assistance ^~^
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS ROG G750JM
    CPU
    4th Gen Intel® Core™ i7-4700HQ
    Memory
    12GB DDR3L
    Graphics Card(s)
    2GB NVIDIA GeForce GTX 860M \ Integrated Intel HD Graphics 4600
    Browser
    Firefox 30
    Antivirus
    Kaspersky Internet Security
KingMaikel said:
I repaired the ATK Package file, removed ASUS junk and took out the USB Charger Plus. I contacted ASUS with the information you gave regarding the culprit, their suggestion was repairing ATK instead of removing, its an important feature in the laptop, LED Lights, FN Keys, etc.

Thank you for the assistance ^~^
Click to expand...

That is why I did not mentioned the ATK Package file because it is important for the proper functioning. Thanks for posting back the solution ^_^. Glad to see that it was resolved :D
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thanks for your information ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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