BSODs after update to Win 8.1 & while using Chrome

IanDrexP

CPA in Transit
Messages
52
Hello once again BSOD subforum of Eight Forums,

I noticed the BSODing started after updating to Windows 8.1 and the BSODs happen while using Google Chrome. Chrome would show first a violet out of memory page then go in BSOD. Please help me guys :cry: Thank you. Oh and also it said "MEMORY_MANAGEMENT" during the BSOD.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Hi IanDreXP ^_^,

I have analyzed your dump files and below has been provided a summary of your dump files :-
Code:
**************************Sun Jul  6 17:37:51.566 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2cf99 )
 
BugCheck 1A, {5002, fffff58010804000, 33ad, 4000033acffffffe}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_5002
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  0x1a_5002_nt!_??_::FNODOBFM::_string_
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 29 19:40:46.706 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : WdFilter.sys ( WdFilter!MpDeleteStreamContext+fe2f )
 
BugCheck 139, {3, ffffd00021a9b410, ffffd00021a9b368, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_WdFilter!MpDeleteStreamContext
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 25 22:06:13.738 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for btfilter.sys
 
*** ERROR: Module load completed but symbols could not be loaded for btfilter.sys
 
Probably caused by : btfilter.sys ( btfilter+58071 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff80004f50071, ffffd000797ff348, ffffd000797feb50}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_btfilter+58071
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 22 20:51:40.737 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( ONE_BIT )
 
BugCheck 1A, {41792, fffff68000072088, 4000000000000000, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41792
 
PROCESS_NAME:  mbamservice.ex
 
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Now, below is a list of 3rd party drivers installed over your system :-
Code:
**************************Sun Jul  6 17:37:51.566 2014 (UTC + 5:30)**************************
[U][B]ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
[COLOR=#ff0000]atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)[/COLOR][/B][/U]
CSDriver64.sys              Thu Jul  5 23:00:59 2012 (4FF5CF53)
kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
[B][U]AsusTP.sys                  Mon Oct 29 23:53:54 2012 (508EC9BA)[/U][/B]
plctrl.sys                  Wed Dec  5 14:23:06 2012 (50BF0B72)
HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
DptfManager.sys             Tue Dec 18 05:37:12 2012 (50CFB3B0)
DptfDevDram.sys             Tue Dec 18 05:37:45 2012 (50CFB3D1)
DptfDevGen.sys              Tue Dec 18 05:38:05 2012 (50CFB3E5)
DptfDevFan.sys              Tue Dec 18 05:38:21 2012 (50CFB3F5)
DptfDevPch.sys              Tue Dec 18 05:38:54 2012 (50CFB416)
DptfDevProc.sys             Tue Dec 18 05:39:51 2012 (50CFB44F)
btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
L1C63x64.sys                Tue Jul 16 12:26:31 2013 (51E4EE9F)
iwdbus.sys                  Thu Jul 25 06:36:12 2013 (51F07A04)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
igdkmd64.sys                Tue Sep 17 05:38:54 2013 (52379D96)
[B][U]AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)[/U][/B]
iaStorA.sys                 Tue Oct 29 02:45:26 2013 (526ED3EE)
dump_iaStorA.sys            Tue Oct 29 02:45:26 2013 (526ED3EE)
mbam.sys                    Wed Oct 30 21:41:45 2013 (52712FC1)
athwbx.sys                  Wed Nov 13 13:35:17 2013 (528332BD)
[B][U]dtsoftbus01.sys             Fri Feb 21 15:19:36 2014 (53072130)[/U][/B]
mwac.sys                    Wed Mar  5 03:17:40 2014 (531649FC)
MBAMSwissArmy.sys           Fri Mar 21 03:42:35 2014 (532B67D3)
mbamchameleon.sys           Thu Apr 24 23:09:38 2014 (53594C5A)
btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 25 22:06:13.738 2014 (UTC + 5:30)**************************[COLOR=#ff0000][B][U]
btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)[/U][/B][/COLOR]
btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
btath_avdt.sys              Fri Nov 22 12:45:28 2013 (528F0490)
btath_a2dp.sys              Fri Nov 22 12:47:31 2013 (528F050B)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=CSDriver64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
plctrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
mbamchameleon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys

I have highlighted some drivers which need to be dealt with before we can proceed further. The drivers marked in RED must be updated and the ones in the BLACK must be removed/uninstalled. Rest of them, try finding the updates for.

If, the issue still persists, then please remove MalwareBytes using this **TOOL** and see if the problem is still being caused or not.

If this also fails then, please run a Memtest. Here is a nice guide which you could follow :-

Guide to using Memtest86+ - How-To Guides and Tutorials

Please proceed step by step only ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I have removed DAEMON Tools Lite to remove dtsoftbus01.sys also AsusTP.sys. I tried to look for newer drivers of atkwmiacpi64.sys and btath drivers but cant :(

By the way Im sorry for the very late reply. I was still at school... Thank you for the reply sir :) I hope it goes away already but if ever it comes back I will go to the next step of what you said and also I will keep you posted sir ^_^ God bless and more power to you!
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
I have removed DAEMON Tools Lite to remove dtsoftbus01.sys also AsusTP.sys. I tried to look for newer drivers of atkwmiacpi64.sysand btath drivers but cant :(

By the way Im sorry for the very late reply. I was still at school... Thank you for the reply sir :) I hope it goes away already but if ever it comes back I will go to the next step of what you said and also I will keep you posted sir ^_^ God bless and more power to you!

Great!

Looking forward for your update ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I had to reinstall AsusTP.sys because it was used by my touchpad and would not work without it. So far no BSODs, I hope thats the end of it all :sleepy:
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
I had to reinstall AsusTP.sys because it was used by my touchpad and would not work without it. So far no BSODs, I hope thats the end of it all :sleepy:

Great! As far as no BSOD's , there should not be any problem in keeping the Asus Touchpad Driver. Please test your system extensively and let me know in case of further problem ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I have been using my laptop like I have been since before and it has not BSOD since then but Chrome still would go to the violet out of memory page but now it doesnt BSOD. I am currently searching on a solution for the out of memory Chrome problem.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
I have been using my laptop like I have been since before and it has not BSOD since then but Chrome still would go to the violet out of memory page but now it doesnt BSOD. I am currently searching on a solution for the out of memory Chrome problem.
Great that you have solved your BSOD problem and thanks for your kind words and the rep ^_^.
To help with the Chrome issue, check your Event Log and filter the results for "chrome.exe" or you can just rerun the SF Diagnostic Tool while making sure that there are Event Viewer Logs inside that and I would be happy to analyze them ^_^. I wonder if the problem would not be found in those logs.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
If you could so kindly please sir, it would be a big help :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Hi Ian,

I found only one reference to chrome.exe crashing and having at least some information with it and it has been provided below :-
Event[462]:
Log Name: Application
Source: Application Error
Date: 2014-06-15T20:50:42.000
Event ID: 1000
Task: Application Crashing Events
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: iAnSUS
Description:
Faulting application name: delegate_execute.exe, version: 35.0.1916.153, time stamp: 0x538faf86
Faulting module name: delegate_execute.exe, version: 35.0.1916.153, time stamp: 0x538faf86
Exception code: 0xc0000005
Fault offset: 0x000461cc
Faulting process id: 0x2bf4
Faulting application start time: 0x01cf8898589615fa
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\delegate_execute.exe
Faulting module path: C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\delegate_execute.exe
Report Id: a8a448c0-f48b-11e3-bebd-50465d46275a
Faulting package full name:
Faulting package-relative application ID:

Even though the date is pretty old, may I ask you when did you start having this issue with chrome? The rest of the entries in there are of no use as they do not have ANY information with them.

Hey wait, look what I found :p

Malware scan of delegate_execute.exe (Google Chrome) b3d25572645ba250480162aaa373b7e962af29fd - herdProtect

Also, the file path does not match but the version is an exact match for your version. And also, the compilation date is an exact match with your one.

Even though I am no malware expert at all but may I ask if you are seeing this issue in other browsers like IE or Firefox? I would say uninstall the Chrome, make sure that this file is deleted (You can search it in your computer) and then try reinstalling it from only the TRUSTED sources and see if the issue still occurs or not? Also, have you been seeing any Page Redirections when browsing the Internet via Chrome?

Please keep me updated on this one ^_^. I am hoping that your issue is resolved with this.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
What exactly does the file do? It isnt an official part of Google Chrome that it is needed?

Im currently running a malware scan, I remember that I installed Chrome from the main site itself. The issue mainly happens while watching YouTube videos and not during other browser activities. It all started when I updated to Windows 8.1 Pro from Windows 8 Single Language. I have not tried using other browsers now or even before. On my desktop pc, I have Chrome in it and it works flawlessly. Thank you very much for EVERYTHING Sir blueelvis :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
What exactly does the file do? It isnt an official part of Google Chrome that it is needed?

Im currently running a malware scan, I remember that I installed Chrome from the main site itself. The issue mainly happens while watching YouTube videos and not during other browser activities. It all started when I updated to Windows 8.1 Pro from Windows 8 Single Language. I have not tried using other browsers now or even before. On my desktop pc, I have Chrome in it and it works flawlessly. Thank you very much for EVERYTHING Sir blueelvis :)

You are welcome ^_^.

Rename that file and see if the issue stops from happening. That way we could confirm it whether it is the root cause or what? Please try some other browser like IE as well. Are you getting any Page Redirections like you visit some page but the browser takes you somewhere else?
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Malware scan done, it only removed some PUPs from Ask Search. No page redirections from what I experienced. I will try another browser and rename the delegate_execute.exe file. I will monitor and keep you posted sir. :) Thank you once again!
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Malware scan done, it only removed some PUPs from Ask Search. No page redirections from what I experienced. I will try another browser and rename the delegate_execute.exe file. I will monitor and keep you posted sir. :) Thank you once again!

Great keep me updated ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
HELP! Sir blueelvis or anyone my laptop had a 2 BSODs in quick succession, on the first was while on Chrome browsing EightForums.com and the second was after the the restart from the first BSOD just before I was able to log-in to my Windows User Account. :cry: Please help me sir, my laptop is almost just 1 year new... I haven't used it extraneously, only casual internet and for school. I have taken care of it by routinely cleaning it software and hardware wise. This 07/25/2014 my warranty will expire already... I attached a new archive from the SF Diagnostic Tool after the dual BSODs. Thank you Sir blueelvis and anyone very much!

By the way, the BSOD message is the same which is "MEMORY_MANAGEMENT" :(

UPDATES:
  • I have updated my graphics driver
  • Got a 3rd BSOD today while on YouTube
  • Changed browser to Cyberfox from Chrome
  • SFC /scannow cannot fix, running DISM
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Hi Iandrexp,

Mate, please stop calling me sir (I am 19 only and it makes me feel older :cry:).
I have analyzed your dump files and most of them are Memory_Management. Below is a summary of them :-
Code:
**************************Sun Jul 20 05:30:01.892 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( ONE_BIT )
 
BugCheck 1A, {41792, fffff68000089088, 4000000000000000, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41792
 
PROCESS_NAME:  mbamservice.ex
 
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 20 05:28:12.628 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( ONE_BIT )
 
BugCheck 1A, {41792, fffff680000a1088, 4000000000000000, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41792
 
PROCESS_NAME:  mbamservice.ex
 
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 06:42:52.033 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( ONE_BIT )
 
BugCheck 1A, {41792, fffff680000e7088, 4000000000000000, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41792
 
PROCESS_NAME:  mbamservice.ex
 
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  6 17:37:51.566 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2cf99 )
 
BugCheck 1A, {5002, fffff58010804000, 33ad, 4000033acffffffe}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_5002
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  0x1a_5002_nt!_??_::FNODOBFM::_string_
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 29 19:40:46.706 2014 (UTC + 5:30)**************************
Probably caused by : WdFilter.sys ( WdFilter!MpDeleteStreamContext+fe2f )
 
BugCheck 139, {3, ffffd00021a9b410, ffffd00021a9b368, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_WdFilter!MpDeleteStreamContext
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 25 22:06:13.738 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for btfilter.sys
 
*** ERROR: Module load completed but symbols could not be loaded for btfilter.sys
 
Probably caused by : btfilter.sys ( btfilter+58071 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff80004f50071, ffffd000797ff348, ffffd000797feb50}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_btfilter+58071
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 22 20:51:40.737 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( ONE_BIT )
 
BugCheck 1A, {41792, fffff68000072088, 4000000000000000, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41792
 
PROCESS_NAME:  mbamservice.ex
 
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  X202E.210
 
  BIOS Release Date             06/20/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X202E
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers which are present on your system :-
Code:
**************************Sun Jul 20 05:30:01.892 2014 (UTC + 5:30)**************************
[B][U]ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
[COLOR=#ff0000]atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)
[/COLOR]CSDriver64.sys              Thu Jul  5 23:00:59 2012 (4FF5CF53)
[/U][/B]kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
plctrl.sys                  Wed Dec  5 14:23:06 2012 (50BF0B72)
HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
DptfManager.sys             Tue Dec 18 05:37:12 2012 (50CFB3B0)
DptfDevDram.sys             Tue Dec 18 05:37:45 2012 (50CFB3D1)
DptfDevGen.sys              Tue Dec 18 05:38:05 2012 (50CFB3E5)
DptfDevFan.sys              Tue Dec 18 05:38:21 2012 (50CFB3F5)
DptfDevPch.sys              Tue Dec 18 05:38:54 2012 (50CFB416)
DptfDevProc.sys             Tue Dec 18 05:39:51 2012 (50CFB44F)
AsusTP.sys                  Thu Jan 10 18:59:56 2013 (50EEC254)
btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
iwdbus.sys                  Thu Jul 25 06:36:12 2013 (51F07A04)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
igdkmd64.sys                Tue Sep 17 05:38:54 2013 (52379D96)
AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
iaStorA.sys                 Tue Oct 29 02:45:26 2013 (526ED3EE)
dump_iaStorA.sys            Tue Oct 29 02:45:26 2013 (526ED3EE)
[B][U]mbam.sys                    Wed Oct 30 21:41:45 2013 (52712FC1)
[/U][/B]athwbx.sys                  Wed Nov 13 13:35:17 2013 (528332BD)
[B][U]mwac.sys                    Wed Mar  5 03:17:40 2014 (531649FC)
MBAMSwissArmy.sys           Fri Mar 21 03:42:35 2014 (532B67D3)
mbamchameleon.sys           Thu Apr 24 23:09:38 2014 (53594C5A)
[/U][/B]btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 20 05:28:12.628 2014 (UTC + 5:30)**************************
uhbf.sys                    Tue Aug  6 04:03:54 2013 (52002852)
WinDivert.sys               Tue Dec  3 09:16:09 2013 (529D5401)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 12 06:42:52.033 2014 (UTC + 5:30)**************************
L1C63x64.sys                Tue Jul 16 12:26:31 2013 (51E4EE9F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  6 17:37:51.566 2014 (UTC + 5:30)**************************
AsusTP.sys                  Mon Oct 29 23:53:54 2012 (508EC9BA)
[B][U]dtsoftbus01.sys             Fri Feb 21 15:19:36 2014 (53072130)
[/U][/B]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 25 22:06:13.738 2014 (UTC + 5:30)**************************
btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)
btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
btath_avdt.sys              Fri Nov 22 12:45:28 2013 (528F0490)
btath_a2dp.sys              Fri Nov 22 12:47:31 2013 (528F050B)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=CSDriver64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=plctrl.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
uhbf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
WinDivert.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys

I have highlighted a few drivers above. Please follow the below steps :-
1. The driver highlighted in RED must be updated and not removed. Check the ASUS website for your laptop to see if there are updates for this. If no updates, then goto Windows Update and check if there are any optional updates for this.

2. Please remove the rest of the ASus Bloatware. If you are not able to find any software installed then check the Program Files to see if there is any. Do not DELETE the ATK Utility as it is important for proper functioning of your laptop (The FN key, etc).

3. Please remove the Daemon Tools Software. Then follow this guide to remove the troublesome SPTD.sys :-
DuplexSecure - FAQ

4. In most of the dump files, Malware Bytes was running while the BSOD occured. I would advise you to remove the Malware Bytes using this **LINK**.

5. Find updates for the rest of the old drivers.

6. If you are still facing problem then I would advise you to run MEMTEST86 using this **GUIDE** to ensure that your RAM is good and not the cause.


Keep me updated ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
IM VERY SORRY for calling you sir... :cry: Wont happen again, I promise

1.) There is no update for the ATK utility...

2.) I am currently removing all ASUS programs.

3.) Daemon Tools has already been uninstall from my PC since the first BSOD but its drivers are still present?!?! I tried using the SPTD utility to uninstall but the uninstall button cannot be pressed.

4.) Will remove Malwarebytes now.

5.) All other drivers are updated already.

THANK YOU SO MUCH DUDE FOR YOUR AMAZING AND CONTINUED SUPPORT! :D I APPRECIATE AND I AM SO GRATEFUL :thumb:
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
IM VERY SORRY for calling you sir... :cry: Wont happen again, I promise

1.) There is no update for the ATK utility...

2.) I am currently removing all ASUS programs.

3.) Daemon Tools has already been uninstall from my PC since the first BSOD but its drivers are still present?!?! I tried using the SPTD utility to uninstall but the uninstall button cannot be pressed.

4.) Will remove Malwarebytes now.

5.) All other drivers are updated already.

THANK YOU SO MUCH DUDE FOR YOUR AMAZING AND CONTINUED SUPPORT! :D I APPRECIATE AND I AM SO GRATEFUL :thumb:

Great ^_^. Keep me updated on this ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
ASUS programs left are only ASUS Smart Gesture (for Touch Pad) and ATK Hotkey. I have also removed MBAM but will replace it with Bitdefender Total Security 2015. I hope it doesnt BSOD anymore... I will post and update when needed :) Thank you so much!
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
ASUS programs left are only ASUS Smart Gesture (for Touch Pad) and ATK Hotkey. I have also removed MBAM but will replace it with Bitdefender Total Security 2015. I hope it doesnt BSOD anymore... I will post and update when needed :) Thank you so much!

Do not install any other Antivirus till the time we are troubleshooting with the problems. Once, the PC has been stabilized, you could install them. But first make sure there is no further problem mate ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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