Windows 8 and 8.1 Forums


BSODs after update to Win 8.1 & while using Chrome

  1. #21


    Posts : 52
    Windows 8.1 Pro x64


    Laptop had a BSOD now while in school, same error message gonna run memtest86 overnight later when I get home...

    By the way, some system files cannot be fixed by using sfc /scannow and DISM. I have yet manually replaced those files
    Last edited by IanDrexP; 22 Jul 2014 at 22:39.

      My System SpecsSystem Spec

  2. #22


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by IanDrexP View Post
    Laptop had a BSOD now while in school, same error message gonna run memtest86 overnight later when I get home...

    By the way, some system files cannot be fixed by using sfc /scannow and DISM. I have yet manually replaced those files
    Upload the freshly generated SF Diagnostic file so that it could be analyzed. Keep me updated ^_^.
      My System SpecsSystem Spec

  3. #23


    Posts : 52
    Windows 8.1 Pro x64


    Here you go
      My System SpecsSystem Spec

  4. #24


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ian,

    I have analyzed your dump file and it points to Memory Management as the possible cause. Below is a list of 3rd party drivers which I found over your system :-
    Code:
    **************************Wed Jul 23 08:44:01.711 2014 (UTC + 5:30)**************************
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)
    CSDriver64.sys              Thu Jul  5 23:00:59 2012 (4FF5CF53)
    kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
    bdvedisk.sys                Thu Sep 27 19:07:29 2012 (50645699)
    bdfwfpf.sys                 Wed Oct 17 17:42:10 2012 (507EA09A)
    avchv.sys                   Wed Oct 31 22:35:22 2012 (50915A52)
    btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    DptfManager.sys             Tue Dec 18 05:37:12 2012 (50CFB3B0)
    DptfDevDram.sys             Tue Dec 18 05:37:45 2012 (50CFB3D1)
    DptfDevGen.sys              Tue Dec 18 05:38:05 2012 (50CFB3E5)
    DptfDevFan.sys              Tue Dec 18 05:38:21 2012 (50CFB3F5)
    DptfDevPch.sys              Tue Dec 18 05:38:54 2012 (50CFB416)
    DptfDevProc.sys             Tue Dec 18 05:39:51 2012 (50CFB44F)
    btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)
    AsusTP.sys                  Thu Jan 10 18:59:56 2013 (50EEC254)
    btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
    btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
    iwdbus.sys                  Thu Jul 25 06:36:12 2013 (51F07A04)
    trufos.sys                  Wed Aug  7 16:16:25 2013 (52022581)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
    gzflt.sys                   Fri Aug 23 16:18:49 2013 (52173E11)
    igdkmd64.sys                Tue Sep 17 05:38:54 2013 (52379D96)
    AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
    iaStorA.sys                 Tue Oct 29 02:45:26 2013 (526ED3EE)
    dump_iaStorA.sys            Tue Oct 29 02:45:26 2013 (526ED3EE)
    athwbx.sys                  Wed Nov 13 13:35:17 2013 (528332BD)
    bdfndisf6.sys               Wed Nov 13 19:05:12 2013 (52838010)
    btath_avdt.sys              Fri Nov 22 12:45:28 2013 (528F0490)
    btath_a2dp.sys              Fri Nov 22 12:47:31 2013 (528F050B)
    avc3.sys                    Mon Dec  2 15:07:41 2013 (529C54E5)
    avckf.sys                   Mon Dec  2 15:09:31 2013 (529C5553)
    IntcDAud.sys                Fri Feb 21 19:20:26 2014 (530759A2)
    btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
    RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
    idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=CSDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

    Please perform the following steps :-
    1. MAKE SURE that you remove Bitdefender first to make sure that it is not causing the problem as the running process while the crash occurred was the Bitdefender Antivirus (vsserv.exe). Use this **TOOL** to remove it. Test your system after doing this before proceeding further and keep monitoring for any problems.

    2. I will quote Usasma over here for the ATK Utility :-
    Today I found that Windows Update had installed a March 16, 2013 version on my system a while back (I don't recall it)
    Today I found a May 17, 2013 version as an optional update at Windows Update - and updated my system with it.

    Here's the info from my Update History:
    ATK - Other hardware - ATK0110 ACPI UTILITY

    Installation date: ‎5/‎26/‎2013 04:28

    Installation status: Succeeded

    Update type: Optional

    ATK Other hardware software update released in November, 2012

    More information:
    Driver Information

    Help and Support:
    Product Solution Centers

    3. Rename "CSDriver64.sys" (Find it by manually searching your PC) to "CSDriver64-bak.sys".

    4. If all this fails then please run Driver Verifier according to these settings :-
    Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums

    Keep me updated.
      My System SpecsSystem Spec

  5. #25


    Posts : 52
    Windows 8.1 Pro x64


    1. Uninstall BitDefender

    2. Link does not work

    3. DONE

    4. Okay

    Will still run memtest, first few seconds into memtest... It found errors
    Last edited by IanDrexP; 23 Jul 2014 at 19:22.
      My System SpecsSystem Spec

  6. #26


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by IanDrexP View Post
    1. Uninstall BitDefender

    2. Link does not work

    3. DONE

    4. Okay

    Will still run memtest, first few seconds into memtest... It found errors
    If the memtest found errors then it is bad RAM. If you are having multiple modules then you would need to test each RAM module using Memtest to check which RAM module is faulty. Furthermore, could you please do a system wide search for a driver named "uhbf.sys" ? There is no mention over Google of anything about it so I would like to know it a bit more,if that is OK with you


    If it is RAM then you could send in for warranty as there are still 2 days left for it right?
      My System SpecsSystem Spec

  7. #27


    Posts : 52
    Windows 8.1 Pro x64


    VERY SAD TIME... My laptop solders its RAM to the MOBO

    Im gonna do a clean install...
      My System SpecsSystem Spec

  8. #28


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by IanDrexP View Post
    VERY SAD TIME... My laptop solders its RAM to the MOBO

    Im gonna do a clean install...
    o.O Seriously? Never heard of it <_<

    Anyways send it for warranty. You have till 25th July right?
    If there are RAM problems, then reinstalling Windows won't help in the long run.
      My System SpecsSystem Spec

  9. #29


    Posts : 52
    Windows 8.1 Pro x64


    I dont need to send it in, I visited a ASUS Service Center right here in my city... They said they cant replace RAM that is soldered to the PCB...
      My System SpecsSystem Spec

  10. #30


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by IanDrexP View Post
    I dont need to send it in, I visited a ASUS Service Center right here in my city... They said they cant replace RAM that is soldered to the PCB...
    So, what was the fix according to them? Buy a new machine? o.O
      My System SpecsSystem Spec

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