Multiple different code BSODs on windows8

crashesdealer

New Member
Messages
1
Hello all,

I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.

So far I've tried various hardware diagnostic tools:
Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles

Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )

Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.

Unfortunately I've removed latest dumps, so I'm attaching previous ones
https://onedrive.live.com/redir?resid=F9EB48B99E88CF9F!107&authkey=!ACULQBFwZYAcOlQ&ithint=file,.zip

And and small output from sf tool, too bad cannot go back and get a better one

https://onedrive.live.com/redir?resid=F9EB48B99E88CF9F!108&authkey=!AL0siwnax6eGqfo&ithint=file,.zip

Please let me know if you need more information.

Thanks
 

My Computer

System One

  • OS
    windows 8/8.1
Hi Crashesdealer & Welcome to the forums ^_^,

I have analyzed your Sf tool log files and below is a summary of the dump files provided for informative purposes:-
Code:
**************************Sat Jul  5 04:52:58.150 2014 (UTC + 5:30)**************************
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkWaitForVerticalBlankEventInternal+4ea )
 
BugCheck A, {fffffa8214867338, 2, 0, fffff803c1318d47}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  dwm.exe
 
FAILURE_BUCKET_ID:  AV_dxgkrnl!DxgkWaitForVerticalBlankEventInternal
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JX.209
 
  BIOS Release Date             11/18/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JX
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  5 00:32:56.948 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for bcmwl63a.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
 
Probably caused by : bcmwl63a.sys ( bcmwl63a+2cca32 )
 
BugCheck A, {fffff880213604b8, 2, 0, fffff8030011a45e}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_bcmwl63a+2cca32
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JX.209
 
  BIOS Release Date             11/18/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JX
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below, is a list of 3rd party drivers found on your system on your Windows 8 installation (Assuming that it is the current Operating system installed on your laptop) :-
Code:
**************************Sat Jul  5 04:52:58.150 2014 (UTC + 5:30)**************************
[B][U]ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)[/U][/B]
[B][U]DrvAgent64.SYS              Mon Dec 14 15:53:26 2009 (4B26121E)[/U][/B]
atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)
[B][U]AiCharger.sys               Fri Sep 23 07:34:40 2011 (4E7BE938)
btwl2cap.sys                Thu Jul 26 20:44:41 2012 (50115EE1)[/U][/B]
kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
intelppm.sys                Tue Nov  6 09:25:02 2012 (50988A16)
rikvm_38F51D56.sys          Mon Nov 19 15:15:43 2012 (50A9FFC7)
btwpanfl.sys                Tue Jan  1 03:12:33 2013 (50E206C9)
ETD.sys                     Wed Apr 10 16:06:40 2013 (516540B8)
btwavdt.sys                 Thu Apr 18 22:57:13 2013 (51702CF1)
btwaudio.sys                Thu Apr 18 22:59:23 2013 (51702D73)
btwrchid.sys                Thu Apr 18 22:59:40 2013 (51702D84)
L1C63x64.sys                Fri Apr 26 12:42:51 2013 (517A28F3)
btwampfl.sys                Thu May 16 01:34:00 2013 (5193EA30)
bcbtums.sys                 Thu May 16 01:36:37 2013 (5193EACD)
[U][B]bcmwl63a.sys                Mon May 27 11:43:33 2013 (51A2F98D)[/B][/U]
nvhda64v.sys                Sun Jun 16 18:08:07 2013 (51BDB1AF)
plctrl.sys                  Thu Jul 11 08:53:44 2013 (51DE2540)
iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
RTKVHD64.sys                Wed Aug 21 10:18:22 2013 (52144696)
[U][B]AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)[/B][/U]
nvlddmkm.sys                Wed Oct 23 11:51:50 2013 (52676AFE)
TeeDriverx64.sys            Wed Nov 27 23:26:32 2013 (52963250)
aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
aswMonFlt.sys               Thu Jun 26 17:02:51 2014 (53AC04E3)
aswRdr2.sys                 Thu Jun 26 17:03:28 2014 (53AC0508)
aswSnx.sys                  Thu Jun 26 17:04:44 2014 (53AC0554)
aswRvrt.sys                 Thu Jun 26 17:05:39 2014 (53AC058B)
aswVmm.sys                  Thu Jun 26 17:05:49 2014 (53AC0595)
aswStm.sys                  Thu Jun 26 17:17:09 2014 (53AC083D)
aswSP.sys                   Wed Jul  2 23:08:12 2014 (53B44384)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  5 00:32:56.948 2014 (UTC + 5:30)**************************
HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
nvhda64v.sys                Mon Feb 25 10:57:35 2013 (512AF647)
[U][B]nvlddmkm.sys                Mon Jul  8 19:07:46 2013 (51DAC0AA)
AsHIDSwitch64.sys           Tue Aug  6 14:57:43 2013 (5200C18F)[/B][/U]
aswRdr2.sys                 Thu Apr 17 16:32:56 2014 (534FB4E0)
aswMonFlt.sys               Thu Apr 17 16:34:01 2014 (534FB521)
aswRvrt.sys                 Thu Apr 17 16:34:41 2014 (534FB549)
aswVmm.sys                  Thu Apr 17 16:34:55 2014 (534FB557)
aswSnx.sys                  Mon May  5 13:34:42 2014 (5367461A)
aswSP.sys                   Mon May  5 13:41:11 2014 (5367479F)
aswStm.sys                  Mon May  5 13:41:48 2014 (536747C4)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=DrvAgent64.SYS
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
btwpanfl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
plctrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys


I have highlighted a few drivers above which must be dealt with top priority before proceeding to others for updation. Also, please remove the below listed software :-
1. All the ASUS Bloatware which could be found.

Also, please update your NVIDIA drivers and the Broadcom Wireless Drivers as those are the culprits according to the Dump files. But, before updating them, see if the issue is resolved on removing the asus bloatware. Furthermore, please make sure that your system is up-to-date using Windows Update.

In case of further problem, please post back and we would be glad to help you out ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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