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Multiple different code BSODs on windows8

  1. #1


    Posts : 1
    windows 8/8.1

    Multiple different code BSODs on windows8


    Hello all,

    I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.

    So far I've tried various hardware diagnostic tools:
    Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
    Intel diagnostic tool - found no errors
    Seatools - had no errors
    Fumark, 3dmark - without troubles

    Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )

    Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.

    Unfortunately I've removed latest dumps, so I'm attaching previous ones
    https://onedrive.live.com/redir?resi...nt=file%2c.zip

    And and small output from sf tool, too bad cannot go back and get a better one

    https://onedrive.live.com/redir?resi...nt=file%2c.zip

    Please let me know if you need more information.

    Thanks

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Crashesdealer & Welcome to the forums ^_^,

    I have analyzed your Sf tool log files and below is a summary of the dump files provided for informative purposes:-
    Code:
    **************************Sat Jul  5 04:52:58.150 2014 (UTC + 5:30)**************************
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkWaitForVerticalBlankEventInternal+4ea )
     
    BugCheck A, {fffffa8214867338, 2, 0, fffff803c1318d47}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  AV_dxgkrnl!DxgkWaitForVerticalBlankEventInternal
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  G750JX.209
     
      BIOS Release Date             11/18/2013
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G750JX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul  5 00:32:56.948 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for bcmwl63a.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
     
    Probably caused by : bcmwl63a.sys ( bcmwl63a+2cca32 )
     
    BugCheck A, {fffff880213604b8, 2, 0, fffff8030011a45e}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_bcmwl63a+2cca32
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  G750JX.209
     
      BIOS Release Date             11/18/2013
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G750JX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below, is a list of 3rd party drivers found on your system on your Windows 8 installation (Assuming that it is the current Operating system installed on your laptop) :-
    Code:
    **************************Sat Jul  5 04:52:58.150 2014 (UTC + 5:30)**************************
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    DrvAgent64.SYS              Mon Dec 14 15:53:26 2009 (4B26121E)
    atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)
    AiCharger.sys               Fri Sep 23 07:34:40 2011 (4E7BE938)
    btwl2cap.sys                Thu Jul 26 20:44:41 2012 (50115EE1)
    kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
    intelppm.sys                Tue Nov  6 09:25:02 2012 (50988A16)
    rikvm_38F51D56.sys          Mon Nov 19 15:15:43 2012 (50A9FFC7)
    btwpanfl.sys                Tue Jan  1 03:12:33 2013 (50E206C9)
    ETD.sys                     Wed Apr 10 16:06:40 2013 (516540B8)
    btwavdt.sys                 Thu Apr 18 22:57:13 2013 (51702CF1)
    btwaudio.sys                Thu Apr 18 22:59:23 2013 (51702D73)
    btwrchid.sys                Thu Apr 18 22:59:40 2013 (51702D84)
    L1C63x64.sys                Fri Apr 26 12:42:51 2013 (517A28F3)
    btwampfl.sys                Thu May 16 01:34:00 2013 (5193EA30)
    bcbtums.sys                 Thu May 16 01:36:37 2013 (5193EACD)
    bcmwl63a.sys                Mon May 27 11:43:33 2013 (51A2F98D)
    nvhda64v.sys                Sun Jun 16 18:08:07 2013 (51BDB1AF)
    plctrl.sys                  Thu Jul 11 08:53:44 2013 (51DE2540)
    iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
    RTKVHD64.sys                Wed Aug 21 10:18:22 2013 (52144696)
    AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
    nvlddmkm.sys                Wed Oct 23 11:51:50 2013 (52676AFE)
    TeeDriverx64.sys            Wed Nov 27 23:26:32 2013 (52963250)
    aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
    aswMonFlt.sys               Thu Jun 26 17:02:51 2014 (53AC04E3)
    aswRdr2.sys                 Thu Jun 26 17:03:28 2014 (53AC0508)
    aswSnx.sys                  Thu Jun 26 17:04:44 2014 (53AC0554)
    aswRvrt.sys                 Thu Jun 26 17:05:39 2014 (53AC058B)
    aswVmm.sys                  Thu Jun 26 17:05:49 2014 (53AC0595)
    aswStm.sys                  Thu Jun 26 17:17:09 2014 (53AC083D)
    aswSP.sys                   Wed Jul  2 23:08:12 2014 (53B44384)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul  5 00:32:56.948 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    nvhda64v.sys                Mon Feb 25 10:57:35 2013 (512AF647)
    nvlddmkm.sys                Mon Jul  8 19:07:46 2013 (51DAC0AA)
    AsHIDSwitch64.sys           Tue Aug  6 14:57:43 2013 (5200C18F)
    aswRdr2.sys                 Thu Apr 17 16:32:56 2014 (534FB4E0)
    aswMonFlt.sys               Thu Apr 17 16:34:01 2014 (534FB521)
    aswRvrt.sys                 Thu Apr 17 16:34:41 2014 (534FB549)
    aswVmm.sys                  Thu Apr 17 16:34:55 2014 (534FB557)
    aswSnx.sys                  Mon May  5 13:34:42 2014 (5367461A)
    aswSP.sys                   Mon May  5 13:41:11 2014 (5367479F)
    aswStm.sys                  Mon May  5 13:41:48 2014 (536747C4)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=DrvAgent64.SYS
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    btwpanfl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    plctrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys


    I have highlighted a few drivers above which must be dealt with top priority before proceeding to others for updation. Also, please remove the below listed software :-
    1. All the ASUS Bloatware which could be found.

    Also, please update your NVIDIA drivers and the Broadcom Wireless Drivers as those are the culprits according to the Dump files. But, before updating them, see if the issue is resolved on removing the asus bloatware. Furthermore, please make sure that your system is up-to-date using Windows Update.

    In case of further problem, please post back and we would be glad to help you out ^_^.
      My System SpecsSystem Spec

Multiple different code BSODs on windows8
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