BSOD 0xA0000001 atimdgag.sys on Flash player (up till now)

Insxsicht · Jul 4, 2014

Hi,

i have a big problem with my new pc system i get the same bsod over and over again. As shown in the thread title i get the 0xA0000001 [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x28ECE) Bsod. Up till now i only got this problem in flash player application (youtube/twitch)
I already read into this problem in some other forums but up to this point i havent found a solution that fixes that bsod.

I would gladly accept any help/ideas to fix this Problem

[FONT=Segoe UI, Arial]Crash Dump Analysis (by the programm who crashed)

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[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]

[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Fri 04.07.2014 18:42:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070414-13213-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CUSTOM_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. CUSTOM_ERROR[/FONT][/FONT]

usasma · Jul 5, 2014

This is a Win7 system - you're likely to receive more expert assistance over at Windows 7 Help Forums

The STOP 0xA0000001 error is an error that points to your video.
This is most often either the video drivers or a hardware problem with the card itself.
Start by:
- unplugging the system from the wall
- checking to ensure that the video card is firmly seated in it's slot
- check to be sure that any power connectors are firmly seated
- check to ensure that the video card's fan is running, that the cooler isn't blocked, that there's not dirt/dust in the cooler

Then, update your video card drivers using the latest version from the AMD website (Global Provider of Innovative Graphics, Processors and Media Solutions | AMD )

There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

Please provide the MGADiag report according to these instructions (from this post: Product Key Number - Uninstall and Deactivate in Windows - Page 3 - Windows 7 Help Forums ):

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

lirsgt.sys Sun May 17 09:06:57 2009 (4A100BF1)
part of a Copy Protection platform developed by Tages SA
http://www.carrona.org/drivers/driver.php?id=lirsgt.sys

atksgt.sys Sun May 17 09:36:34 2009 (4A1012E2)
part of a Copy Protection platform developed by Tages SA
http://www.carrona.org/drivers/driver.php?id=atksgt.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Fri Jul  4 14:42:30.535 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070414-13213-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime:[B]0 days 11:56:35.316[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+28ece )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]Unknown bugcheck code (a0000001)[/url]
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xA0000001_atikmdag+28ece[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3399[/B]
  BIOS Version                  P2.40
  BIOS Release Date             12/06/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Jul  4 14:42:30.535 2014 (UTC - 4:00)**************************
[COLOR=RED][B]lirsgt.sys                  Sun May 17 09:06:57 2009 (4A100BF1)[/B][/COLOR]
[COLOR=RED][B]atksgt.sys                  Sun May 17 09:36:34 2009 (4A1012E2)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
iusb3hub.sys                Fri Mar 29 08:36:15 2013 (51558ABF)
iusb3xhc.sys                Fri Mar 29 08:36:19 2013 (51558AC3)
iusb3hcs.sys                Fri Mar 29 08:37:59 2013 (51558B27)
e1d62x64.sys                Thu May 30 11:54:37 2013 (51A7763D)
RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorF.sys                 Thu Aug  1 21:39:54 2013 (51FB0DEA)
TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
avkmgr.sys                  Mon Sep 16 07:14:23 2013 (5236E80F)
AtihdW76.sys                Thu Dec 19 22:15:49 2013 (52B3B665)
[COLOR=RED][B]dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)[/B][/COLOR]
avipbb.sys                  Thu Mar 20 03:46:51 2014 (532A9CEB)
atikmpag.sys                Tue Apr 15 21:07:05 2014 (534DD7B9)
amdacpksd.sys               Tue Apr 15 21:54:15 2014 (534DE2C7)
atikmdag.sys                Tue Apr 15 22:13:17 2014 (534DE73D)
avgntflt.sys                Wed Apr 30 12:34:29 2014 (53612615)
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BSOD 0xA0000001 atimdgag.sys on Flash player (up till now)

Insxsicht

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One