Blue Screen MEMORY_MANAGEMENT 0x0000001a

cblaze22

New Member
Messages
1
I keep getting blue screens probably 1-2 times a day with MEMORY_MANAGEMENT 0x0000001a. Attached is my debug information.
 

My Computer

System One

  • OS
    Windows 8.1
Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 55 Windows Updates installed. Most systems have 60 to 70 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

These devices are disabled. Is this deliberate? If so, why?
Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0000 This device is disabled.
Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 ROOT\NET\0001 This device is disabled.
If the Cisco devices aren't needed, please uninstall them. If they are needed, please enable them, update them, then feel free to disable them again AFTER they've been updated.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

This looks like a hardware problem, and one of the memory dumps even points to your RAM as the problem.
Please run these free hardware diagnostics: Hardware Diagnostics Start with the MemTest86+ and Prime95. (these will test the RAM).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SaiH8000.sys Fri Apr 4 07:26:34 2008 (47F6106A)
Saitek Hid driver
http://www.carrona.org/drivers/driver.php?id=SaiH8000.sys

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys

EvoMouseDriverMini.sys Wed Jun 16 03:59:59 2010 (4C18847F)
Evoluent Mouse Driver = here's a link about removing it: Manual Removal of Evoluent Mouse Driver
EvoMouseDriverMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

EvoMouseDriverFilterHidUsb.sys Fri Jun 18 03:01:10 2010 (4C1B19B6)
Evoluent Mouse Driver = here's a link about removing it: Manual Removal of Evoluent Mouse Driver
EvoMouseDriverFilterHidUsb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

CVPNDRVA.sys Fri Mar 4 14:43:37 2011 (4D7140E9)
Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys

gfibto.sys Thu Sep 1 21:31:28 2011 (4E6031F0)
Possibly a VIPRE Antivirus driver
http://www.carrona.org/drivers/driver.php?id=gfibto.sys

yk62x64.sys Thu Sep 8 03:34:54 2011 (4E68701E)
Marvell Yukon networking
http://www.carrona.org/drivers/driver.php?id=yk62x64.sys




Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Thu Jul  3 16:25:01.115 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070314-23828-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 7:10:06.814[/B]
Probably caused by :[B]memory_corruption ( ONE_BIT )[/B]
BugCheck [B]1A, {41792, fffff680003b66e0, 1000000, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments: 
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff680003b66e0
Arg3: 0000000001000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2802[/B]
  BIOS Version                  080016 
  BIOS Release Date             05/03/2011
  Manufacturer                   
  Product Name                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul  1 20:33:26.852 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070114-12437-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 5:00:34.555[/B]
*** WARNING: Unable to verify timestamp for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+4b )[/B]
BugCheck [B]4E, {99, 9c7a2, 2, a00012000127e35}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000004E"]PFN_LIST_CORRUPT (4e)[/URL]
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000009c7a2, page frame number
Arg3: 0000000000000002, current page state
Arg4: 0a00012000127e35, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  AdAwareService
FAILURE_BUCKET_ID: [B]0x4E_99_nt!MiBadShareCount[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2802[/B]
  BIOS Version                  080016 
  BIOS Release Date             05/03/2011
  Manufacturer                   
  Product Name                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul  1 14:37:01.641 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070114-30359-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]1 days 1:42:30.864[/B]
Probably caused by :[B]hardware_ram ( ZEROED_PAGE_CORRUPTED )[/B]
BugCheck [B]1A, {8887, fffffa8000a884c0, fffffa8003931380, 405}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments: 
Arg1: 0000000000008887, The subtype of the bugcheck.
Arg2: fffffa8000a884c0
Arg3: fffffa8003931380
Arg4: 0000000000000405
BUGCHECK_STR:  0x1a_8887
PROCESS_NAME:  Ssms.exe
FAILURE_BUCKET_ID: [B]0x1a_8887_ZEROED_PAGE_CORRUPTED[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2802[/B]
  BIOS Version                  080016 
  BIOS Release Date             05/03/2011
  Manufacturer                   
  Product Name                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 30 12:47:11.602 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\063014-13875-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 0:29:29.297[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ddc )[/B]
BugCheck [B]133, {0, 501, 500, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_DPC_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2802[/B]
  BIOS Version                  080016 
  BIOS Release Date             05/03/2011
  Manufacturer                   
  Product Name                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 22 09:04:41.208 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062214-18171-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]1 days 20:22:40.904[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+204cf )[/B]
BugCheck [B]1A, {411, fffff6bfff294450, e210000032f94886, fffff68000d15681}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments: 
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff6bfff294450
Arg3: e210000032f94886
Arg4: fffff68000d15681
BUGCHECK_STR:  0x1a_411
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x1a_411_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2802[/B]
  BIOS Version                  080016 
  BIOS Release Date             05/03/2011
  Manufacturer                   
  Product Name                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 12 14:16:44.563 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061214-16796-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]6 days 5:36:22.261[/B]
Probably caused by :[B]memory_corruption ( nt!MiIdentifyPfn+319 )[/B]
BugCheck [B]A, {0, 2, 0, fffff801dd63b9f9}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801dd63b9f9, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]AV_nt!MiIdentifyPfn[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2802[/B]
  BIOS Version                  080016 
  BIOS Release Date             05/03/2011
  Manufacturer                   
  Product Name                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Thu Jul  3 16:25:01.115 2014 (UTC - 4:00)**************************
[COLOR=RED][B]dne64x.sys                       Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
[COLOR=RED][B]EvoMouseDriverMini.sys           Wed Jun 16 03:59:59 2010 (4C18847F)[/B][/COLOR]
[COLOR=RED][B]EvoMouseDriverFilterHidUsb.sys   Fri Jun 18 03:01:10 2010 (4C1B19B6)[/B][/COLOR]
[COLOR=RED][B]CVPNDRVA.sys                     Fri Mar  4 14:43:37 2011 (4D7140E9)[/B][/COLOR]
[COLOR=RED][B]gfibto.sys                       Thu Sep  1 21:31:28 2011 (4E6031F0)[/B][/COLOR]
[COLOR=RED][B]yk62x64.sys                      Thu Sep  8 03:34:54 2011 (4E68701E)[/B][/COLOR]
GEARAspiWDM.sys                  Thu May  3 15:56:17 2012 (4FA2E2E1)
bdfndisf6.sys                    Tue Aug 28 10:25:03 2012 (503CD4BF)
bdfwfpf.sys                      Mon Oct 29 08:23:28 2012 (508E7540)
intelppm.sys                     Thu Aug 22 04:46:35 2013 (5215CFEB)
gzflt.sys                        Fri Aug 23 06:48:49 2013 (52173E11)
dtscsidrv.SYS                    Tue Sep 10 09:56:12 2013 (522F24FC)
[COLOR=RED][B]sptd.sys                         Tue Sep 10 16:59:02 2013 (522F8816)[/B][/COLOR]
LcUvcUpper.sys                   Tue Sep 17 14:52:50 2013 (5238A502)
RTKVHD64.sys                     Tue Nov  5 06:39:41 2013 (5278D8FD)
nvhda64v.sys                     Thu Nov 28 08:38:09 2013 (52974741)
nvvad64v.sys                     Fri Mar 28 09:32:06 2014 (533579D6)
nvlddmkm.sys                     Mon May 19 19:08:44 2014 (537A8EFC)
[COLOR=RED][B]NvStreamKms.sys                  Thu May 22 12:43:14 2014 (537E2922)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 12 14:16:44.563 2014 (UTC - 4:00)**************************
[COLOR=RED][B]SaiH8000.sys                     Fri Apr  4 07:26:34 2008 (47F6106A)[/B][/COLOR]
[/FONT]
http://www.carrona.org/drivers/driver.php?id=dne64x.sys
EvoMouseDriverMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
EvoMouseDriverFilterHidUsb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
http://www.carrona.org/drivers/driver.php?id=gfibto.sys
http://www.carrona.org/drivers/driver.php?id=yk62x64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
dtscsidrv.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=sptd.sys
LcUvcUpper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=SaiH8000.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top