Bsod - driver_irql_not_less_or_equal (netio.sys)

kjmn228 · Jun 29, 2014

Hi! Yesterday, I got the BSOD. It says this thing:
View attachment 46008
Prior to this one, I noticed that my Microsoft Teredo Tunneling Adapter driver had a problem and I tried troubeshooting. I uninstalled it and restarted the laptop but the problem remained. Then I got the BSOD and thought that that might have been the root of the problem, after reading posts wherein UTorrent and IPV6 were believed to have caused this. I disabled the IPV6 and the laptop ran smoothly again until today. I got the BSOD again with the same msg.

I'm not well-versed with these computer technical stuff but I managed to follow the steps for debugging and here are the zipped files that might be needed. I hope you can help me!!!!

usasma · Jul 1, 2014

Only 138 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

C: drive only has about 8% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

These devices are disabled. Is this deliberate? If so, why?

USB Input Device USB\VID_03EB&PID_881A&MI_00\7&14D8248D&0&0000 This device is disabled.
USB Input Device USB\VID_03EB&PID_881A&MI_01\7&14D8248D&0&0001 This device is disabled.

Please re-enable the device and update it's drivers. Then feel free to disable it again AFTER updating the drivers.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

This appears to be a networking error. If the steps above don't stop the BSOD's, then please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Jun 29 09:41:26.730 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062914-36531-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 7:17:15.324[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff8800181cfd2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800181cfd2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_NETIO!RtlCopyBufferToMdl[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  S400CA.208
  BIOS Release Date             02/05/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  S400CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 12:11:50.065 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062914-25031-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 0:35:35.892[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88001a1cfd2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001a1cfd2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_NETIO!RtlCopyBufferToMdl[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  S400CA.208
  BIOS Release Date             02/05/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  S400CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 11:35:53.388 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-31968-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]0 days 1:06:06.214[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88001a1cfd2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001a1cfd2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_NETIO!RtlCopyBufferToMdl[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  S400CA.208
  BIOS Release Date             02/05/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  S400CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Jun 29 09:41:26.730 2014 (UTC - 4:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
DptfManager.sys             Thu Sep  6 21:16:19 2012 (50494AE3)
DptfDevDram.sys             Thu Sep  6 21:16:57 2012 (50494B09)
DptfDevGen.sys              Thu Sep  6 21:17:21 2012 (50494B21)
DptfDevFan.sys              Thu Sep  6 21:17:43 2012 (50494B37)
DptfDevPch.sys              Thu Sep  6 21:18:23 2012 (50494B5F)
DptfDevProc.sys             Thu Sep  6 21:19:30 2012 (50494BA2)
igdkmd64.sys                Wed Oct 17 15:12:29 2012 (507F031D)
btath_bus.sys               Fri Nov  2 01:35:15 2012 (50935B93)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
athw8x.sys                  Mon Nov 19 02:57:56 2012 (50A9E684)
viahduaa.sys                Fri Nov 30 03:39:53 2012 (50B870D9)
btfilter.sys                Tue Dec 18 04:54:27 2012 (50D03D53)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_flt.sys               Tue Dec 18 04:55:02 2012 (50D03D76)
[COLOR=RED][B]dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)[/B][/COLOR]
AsusTP.sys                  Thu Oct 31 01:57:06 2013 (5271F132)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 12:11:50.065 2014 (UTC - 4:00)**************************
usbaapl64.sys               Tue Nov 27 18:38:02 2012 (50B54EDA)
netaapl64.sys               Mon Jul 15 18:39:01 2013 (51E47A05)
[/font]

Bsod - driver_irql_not_less_or_equal (netio.sys)

kjmn228

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One