Windows 8 and 8.1 Forums

My windows vista crashed

  1. #1


    Posts : 10
    Windows Vista

    My windows vista crashed


    Hi I am wanting help I was removing programmes from my add remove programmes , which seemed fine . The next day I switched my Acer laptop 7730 on and windows corrupt file kept coming up quite a few , then the thing just went off and it would not reboot again. I could not do a system restore there was no point . I purchased a repair recovery disk for windows vista and put the bios on play cd/DVD it would not play.
    i then tryed command prompt and it did go through recovering files then stopped when it finished , I didn't put in exit I just restarted it . Tryed to reboot again nothing had also tryed last configuration it did not work . I would like not to loose my files any help would be most appreciated.
    I was able to read the blue screen that says why it won't come on this is the following below :



    Stop:c000021a (fatal system error)
    The verification of a knownDll failed. system process terminated unexpectedly with the status of Oxc000012f ( ox951d3c20 0x00000000) .
    the system has been shut down.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    You may wish to try Windows Vista Forums

    Your message though indicates your recovery disk is corrupt.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows Vista


    Thank you is that the windows repair one I purchased or the recovery disk on my laptop , what is the best thing to do
      My System SpecsSystem Spec

  4. #4


    Posts : 1,875
    Windows 10 Pro Prieview x64


    The repair one - boot from it - then choose to repair windows. Your error message suggests it may be corrupt but it is worth trying - it will not do any harm.
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Windows Vista


    Thank you il give it a go and let you know
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    Windows Vista


    Hi I took it to boot from pressed cd/DVD and pressed enter the screen went plank , cd doesn't boot
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8.1


    I'd take the time now to upgrade to Windows 7 or higher. Vista sucks
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    Windows Vista


    I agree I've just tried to get files repaired from command prompt with going into C and pressing DIR ect . until it loads up,no luck , I can take it back to its factory settings but I want to salvage my files any ideas , I haven't backed them up .
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8.1


    What I like doing is using a Hard drive dock with another computer and pulling files off that way.

    Do you have another computer you can use to do that if you had a dock?
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8.1
      My System SpecsSystem Spec

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My windows vista crashed
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