Windows 8 and 8.1 Forums

Random BSOD driving me mad

  1. #1


    Posts : 1
    Windows 8.1

    Random BSOD driving me mad


    Hi have a random BSOD and I need help. Not in any particular program or game. Some times will run all night no problems but sometimes maybe less than an hour. I hope I am doing this right please tell me if not. Attached is my file. When is crashes sometimes it just displays Error page ,sometimes it will freeze and sometimes it will restart
    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Only 28 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

    From the variety of BSOD's listed in the WER section of MSINFO32, I suspect a hardware problem (although compatibility is still high on the list of possibilities).
    Please start with these free diagnostics: Hardware Diagnostics

    In order to rule out compatibility/outdated drivers/corrupted drivers, please do the following:

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Sentinel64.sys Mon Jun 2 02:14:55 2008 (48438FDF)
    Rainbow Tech/SafeNet USB Security Device
    http://www.carrona.org/drivers/driver.php?id=Sentinel64.sys

    windrvr6.sys Wed Sep 2 05:36:17 2009 (4A9E3C91)
    WinDriver or Alohabob USB Bridge Cable Driver
    http://www.carrona.org/drivers/driver.php?id=windrvr6.sys

    ckldrv.sys Thu Mar 18 19:10:27 2010 (4BA2B2E3)
    CrypKey software
    http://www.carrona.org/drivers/driver.php?id=ckldrv.sys

    PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jun 28 04:03:51.556 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-72562-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:45:29.754
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1650f )
    BugCheck 50, {ffffffffffffffff, 0, fffff801bf28d4cf, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffffffffffff, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff801bf28d4cf, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
      BIOS Version                  F7
      BIOS Release Date             11/24/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-880GA-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 27 19:28:29.137 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-63906-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 3:01:11.196
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+70128 )
    BugCheck 3B, {c0000005, fffff96000162128, ffffd0002c9ea050, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000162128, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002c9ea050, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SAiLicService.
    FAILURE_BUCKET_ID: 0x3B_win32k+70128
      BIOS Version                  F7
      BIOS Release Date             11/24/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-880GA-UD3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jun 28 04:03:51.556 2014 (UTC - 4:00)**************************
    Sentinel64.sys              Mon Jun  2 02:14:55 2008 (48438FDF)
    windrvr6.sys                Wed Sep  2 05:36:17 2009 (4A9E3C91)
    ckldrv.sys                  Thu Mar 18 19:10:27 2010 (4BA2B2E3)
    PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    jraid.sys                   Mon Sep 17 02:50:31 2012 (5056C837)
    amdide64.sys                Tue Dec  4 04:49:28 2012 (50BDC728)
    Tpkd.sys                    Thu Apr 11 17:04:30 2013 (5167255E)
    tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    WinDivert.sys               Mon Dec  2 22:46:09 2013 (529D5401)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    avgwfpa.sys                 Mon Mar 31 10:06:42 2014 (53397672)
    Rt630x64.sys                Thu May  8 07:01:57 2014 (536B6425)
    avgrkx64.sys                Tue May 13 08:04:26 2014 (53720A4A)
    avgidsdrivera.sys           Tue May 13 08:04:50 2014 (53720A62)
    avgmfx64.sys                Tue May 13 08:05:03 2014 (53720A6F)
    avgdiska.sys                Tue May 13 08:05:03 2014 (53720A6F)
    avgidsha.sys                Tue May 13 08:05:36 2014 (53720A90)
    avgloga.sys                 Tue May 13 08:06:01 2014 (53720AA9)
    avgldx64.sys                Tue May 13 08:20:22 2014 (53720E06)
    RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
    avgtpx64.sys                Thu May 29 08:32:11 2014 (538728CB)
    
    http://www.carrona.org/drivers/driver.php?id=Sentinel64.sys
    http://www.carrona.org/drivers/driver.php?id=windrvr6.sys
    http://www.carrona.org/drivers/driver.php?id=ckldrv.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=jraid.sys
    http://www.carrona.org/drivers/driver.php?id=amdide64.sys
    http://www.carrona.org/drivers/driver.php?id=Tpkd.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    WinDivert.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
      My System SpecsSystem Spec

Random BSOD driving me mad
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