Windows 8 and 8.1 Forums


BSOD ntoskrnl.exe/hal.ll (0x0000003b)

  1. #21


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Felix,

    All the dump files are random and there is not a specific cause to it except that many are pointing toward the Direct X being at fault. So, it is most likely a low level driver problem or the hardware. Please proceed and perform the Hardware Diagnostics by following this website :-

    Hardware Diagnostics

    and report back. In case you are still not able to detect the violation, I would like to ask you to go ahead and follow this guide for a Hardware Stripdown test :-
    Hardware Stripdown Troubleshooting

    If you suspect that it is your Graphics Card then probably try running the PC without the GPU and see if that works or not.

      My System SpecsSystem Spec

  2. #22


    Posts : 12
    Windows 8.1


    Sorry I havent replied in a while. I got sick and then asked one of my relatives to come over and help me. He fixed the problem. Turns out it was all because of the heat and ventilation and overheating. He cleaned my CPU fan and helped me optimize my system, he flashed my BIOS and now it works perfectly. Hasn't crashed since . Thanks anyways for the help and I am really glad you helped me . 'Ave a good day
      My System SpecsSystem Spec

  3. #23


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Great that your problem was sorted out ^_^ and thanks for posting back. In case of any future issues, do not hesitate to post back ^_^.
      My System SpecsSystem Spec

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BSOD ntoskrnl.exe/hal.ll (0x0000003b)
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