Windows 8 and 8.1 Forums


MSI GT70 often random BSOD's

  1. #1


    Posts : 1
    windows 8.1

    MSI GT70 often random BSOD's


    Hi,

    I have a MSI GT70 20D-039US DRAGON EDITION 2 and get random crashs since the first day I have it.

    I upgraded my laptop to win8.1 after the first crash and it didn't work and then i have updated all my drivers to latest from MSI Global GT70 Dragon Edition 2 and also killer network website(include firmware but BIOS I think).

    I did some research about the issue some how find out killer network might be the center of the problem but when I shut it down (using msconfig to disable the killer service V2 and killer network manager ) as other did the problem are getting a lot worse compare to before(BSOD's every half an hour compare to maybe once a day) .



    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Iceword & Welcome to the forums ^_^,

    I have analyzed your Dump files and below is an analysis provided for informative purposes :-
    Code:
    **************************Fri Jun 27 03:55:29.279 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpReceiveLegacyMessage+29a )
     
    BugCheck 3B, {c000001d, fffff802710e99b6, ffffd001c076ffe0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!AlpcpReceiveLegacyMessage
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 27 03:43:29.344 2014 (UTC + 5:30)**************************
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkWaitForVerticalBlankEventInternal+24b )
     
    BugCheck 3B, {c0000005, fffff8005753eefb, ffffd001b0bfceb0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DxgkWaitForVerticalBlankEventInternal
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 27 02:19:54.433 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+3ef )
     
    BugCheck 3B, {c0000005, fffff801d680415f, ffffd00022da2b00, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  KillerService.
     
    FAILURE_BUCKET_ID:  0x3B_nt!ObpCreateHandle
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 25 22:46:59.109 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
     
    BugCheck 139, {3, fffff803e5a9b7c0, fffff803e5a9b718, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
     
    BUGCHECK_STR:  0x139
     
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x139_3_nt!KiFastFailDispatch
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun 23 15:53:47.168 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!KiExecuteAllDpcs+43 )
     
    BugCheck A, {100002d97, 2, 0, fffff8005b06c073}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!KiExecuteAllDpcs
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun 23 01:38:42.833 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!KiRetireDpcList+8d1 )
     
    BugCheck A, {100002, 2, 0, fffff800bb6d0bf1}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!KiRetireDpcList
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun 22 20:51:21.435 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
     
    BugCheck 7F, {8, ffffd000a9a08230, ffffd0002447ae40, fffff8021a96ea73}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
     
    BUGCHECK_STR:  0x7f_8
     
    PROCESS_NAME:  iexplore.exe
     
    FAILURE_BUCKET_ID:  0x7f_8_nt!KiDoubleFaultAbort
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jun 22 10:01:37.812 2014 (UTC + 5:30)**************************
    Probably caused by : hardware ( win32k!CCompositionSurface::GetSurfaceUpdate+8f )
     
    BugCheck 50, {ffffffffffffff8b, 1, fffff9600012f637, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  IP_MISALIGNED
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 19:12:41.567 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for RtsPer.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for RtsPer.sys
     
    Probably caused by : RtsPer.sys ( RtsPer+16a56 )
     
    BugCheck 1000007E, {ffffffff80000003, fffff80203066a56, ffffd0011758a968, ffffd0011758a170}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_RtsPer+16a56
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 09:07:12.444 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for athwbx.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
     
    Probably caused by : athwbx.sys ( athwbx+107abc )
     
    BugCheck FC, {fffff8018371eabc, 80000008344dd021, fffff80077aa9b50, 0}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
     
    BUGCHECK_STR:  0xFC
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0xFC_athwbx+107abc
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 05:24:50.612 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for win32k.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
     
    Probably caused by : ntkrnlmp.exe ( nt!PpmUpdatePerformanceFeedback+4f )
     
    BugCheck 1E, {ffffffffc0000005, fffff803216ce07f, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!PpmUpdatePerformanceFeedback
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun 19 08:27:06.606 2014 (UTC + 5:30)**************************
    *** WARNING: Unable to verify timestamp for win32k.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
     
    Probably caused by : tcpip.sys ( tcpip!TcpTcbHeaderSend+426 )
     
    BugCheck 1E, {ffffffffc000001d, fffff800580945b6, ffffd0003bff33c0, ffffe001f87d2190}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    BUGCHECK_STR:  0x1E_c000001d
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c000001d_BAD_IP_tcpip!TcpTcbHeaderSend
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 11:39:22.627 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt!KeAccumulateTicks+187 )
     
    BugCheck 50, {ffffd00113873940, 0, fffff801cd0d34b7, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!KeAccumulateTicks
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E1763IMS.70C
     
      BIOS Release Date             07/22/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GT70 2OC/2OD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Could you please update the below 3rd party drivers which are installed over your system?
    Code:
    **************************Fri Jun 27 03:55:29.279 2014 (UTC + 5:30)**************************
    Apowersoft_AudioDevice.sys   Thu Jul 23 17:34:10 2009 (4A6851BA)
    MBfilt64.sys                 Fri Jul 31 09:10:32 2009 (4A7267B0)
    vsflt53.sys                  Tue Apr 12 17:01:35 2011 (4DA43817)
    rikvm_38F51D56.sys           Mon May 14 13:19:40 2012 (4FB0B914)
    NTIOLib_X64.sys              Thu Oct 25 15:57:58 2012 (5089142E)
    btath_lwflt.sys              Fri Nov  2 11:05:44 2012 (50935BB0)
    HECIx64.sys                  Tue Dec 18 01:02:21 2012 (50CF7345)
    btath_hcrp.sys               Tue Dec 18 15:24:54 2012 (50D03D6E)
    btath_bus.sys                Mon Jan 21 14:48:42 2013 (50FD07F2)
    RtsPer.sys                   Fri Feb  1 12:39:27 2013 (510B6A27)
    iaStorA.sys                  Tue Mar 19 05:06:36 2013 (5147A504)
    dump_iaStorA.sys             Tue Mar 19 05:06:36 2013 (5147A504)
    e22w8x64.sys                 Thu Mar 21 02:54:01 2013 (514A28F1)
    btath_rcp.sys                Fri Jun 21 14:41:54 2013 (51C418DA)
    SynTP.sys                    Wed Aug 14 08:23:25 2013 (520AF125)
    Smb_driver_Intel.sys         Wed Aug 14 08:25:42 2013 (520AF1AE)
    intelppm.sys                 Thu Aug 22 14:16:35 2013 (5215CFEB)
    btath_flt.sys                Fri Aug 23 09:16:29 2013 (5216DB15)
    bwcW8x64.sys                 Fri Nov  8 21:01:59 2013 (527D03EF)
    btath_avdt.sys               Fri Nov 22 12:45:28 2013 (528F0490)
    btath_a2dp.sys               Fri Nov 22 12:47:31 2013 (528F050B)
    iwdbus.sys                   Wed Dec 18 04:17:38 2013 (52B0D48A)
    btfilter.sys                 Fri Dec 20 13:12:05 2013 (52B3F4CD)
    nvvad64v.sys                 Fri Dec 27 22:11:28 2013 (52BDADB8)
    igdkmd64.sys                 Thu Jan 23 04:12:16 2014 (52E04948)
    360FsFlt.sys                 Thu Feb 20 09:38:06 2014 (53057FA6)
    dtsoftbus01.sys              Fri Feb 21 15:19:36 2014 (53072130)
    360netmon.sys                Thu Feb 27 08:29:40 2014 (530EAA1C)
    360Camera64.sys              Fri Mar  7 15:59:56 2014 (53199FA4)
    360Box64.sys                 Mon Mar 24 12:14:36 2014 (532FD454)
    athwbx.sys                   Thu Apr  3 07:32:17 2014 (533CC129)
    360AntiHacker64.sys          Wed Apr  9 14:18:35 2014 (53450963)
    BAPIDRV64.sys                Fri Apr 11 15:22:40 2014 (5347BB68)
    nvkflt.sys                   Tue May 20 04:28:49 2014 (537A8CA9)
    nvpciflt.sys                 Tue May 20 04:30:22 2014 (537A8D06)
    nvlddmkm.sys                 Tue May 20 04:38:44 2014 (537A8EFC)
    RTKVHD64.sys                 Fri May 30 19:12:01 2014 (53888AA9)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 25 22:46:59.109 2014 (UTC + 5:30)**************************
    athwbx.sys                   Wed Nov 13 13:35:17 2013 (528332BD)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jun 23 15:53:47.168 2014 (UTC + 5:30)**************************
    SynTP.sys                    Sat Aug 25 04:50:26 2012 (50380C3A)
    RTKVHD64.sys                 Tue May 27 16:40:04 2014 (5384728C)
    http://www.carrona.org/drivers/driver.php?id=Apowersoft_AudioDevice.sys
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=vsflt53.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=360FsFlt.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=360netmon.sys
    360Camera64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=360Box64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=360AntiHacker64.sys
    http://www.carrona.org/drivers/driver.php?id=BAPIDRV64.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys



    I have highlighted a driver in RED (athwbx.sys). Do you notice that it is the same driver but having different time stamps? It means that there are two versions of the same driver present on your system. At this point, I would first ask you to deal with this driver by uninstalling all of your Network related drivers and then re installing only the latest Qualcomm Atheros Driver Package from the MSI website related to your system. If the issue is still not fixed, please deal with the drivers highlighted in black.

    Please remove the following software :-
    1. Wondershare Virtual Audio Device Software
    2. Daemon Tools (Uninstalled from Control Panel) & then uninstalling SPTD. (Visit this **LINK** for more information regarding it's uninstallation)
    3. Acronis Virtual Disk


    Post back here in case you face any further problems ^_^.
      My System SpecsSystem Spec

MSI GT70 often random BSOD's
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