Windows 8 and 8.1 Forums


Tons Of Crashes Have no Idea what it is

  1. #1


    Posts : 12
    Windows8 and Windows 7

    Tons Of Crashes Have no Idea what it is


    I have tons of crashes and have no idea whats causing them

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi,

    I don't like this file at all:

    Code:
    2: kd> lmvm GEARAspiWDM
    start             end                 module name
    fffff880`05800000 fffff880`0580d000   GEARAspiWDM   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
        Image name: GEARAspiWDM.sys
        Timestamp:        Mon May 18 08:17:04 2009 (4A1151C0)
        CheckSum:         000159B4
        ImageSize:        0000D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I would delete that then reboot. It will stop your CD/DVD drive from working but we can easily fix that later on when the system is stable.

    Before the reboot - also update PowerISO:

    Code:
    5: kd> lmvm scdemu
    start             end                 module name
    fffff880`0570f000 fffff880`05729000   SCDEmu     (deferred)             
        Image path: \SystemRoot\System32\Drivers\SCDEmu.SYS
        Image name: SCDEmu.SYS
        Timestamp:        Sun Nov 08 22:27:29 2009 (4AF78C21)
        CheckSum:         00022A25
        ImageSize:        0001A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    PowerISO - Create, Burn, Mount, Edit, Compress, Encrypt, Split, Extract ISO file, ISO/BIN converter, Virtual Drive
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows8 and Windows 7


    Done and Done what now?
      My System SpecsSystem Spec

  4. #4


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    1) Wait and hope there are no more bsods. If there are, then you are very welcome to post the new ones, same as before. I don't think there is going to be any more though if you've completed those two things as above.

    2) Fix your CD/DVD drive. You can do so manually with this method:


    1. In Metro Start screen, type regedit in it and then click the program that shows to start it.

      If you are prompted for an administrator password or confirmation, type your password, or click Continue.
    2. Locate, and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    3. In the right pane, if you have UpperFilters, right-click UpperFilters, and then click Delete.
    4. Click Yes to confirm the removal of the UpperFilters registry entry.
    5. In the right pane, if you have LowerFilters, right-click LowerFilters, and then click Delete.
    6. Click Yes to confirm the removal of the LowerFilters registry entry.
    7. Exit Registry Editor, and then restart the computer.


    OR


    automatically with this method:

    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows8 and Windows 7


    Did the Manual Registry one But the Automatic wouldn't work It Doesn't work with Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just a suggestion, but try your iTunes. Does it work?
    In most cases GEARAspiWDM.sys is installed because of iTunes.

    If this is the case in your system, uninstall iTunes, then download/install a fresh copy
    GEARAspiWDM.sys will stay the same date - but any corruption should have been removed.
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows8 and Windows 7


    3 New Crashes in the last day

    and Itunes still works
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    At least one of the memory dumps involved a transition into hibernation. As such the primary suspects are chipset, storage, and video drivers (although other drivers can impact this - such as USB and networking).

    I'd suggest running Driver Verifier according to these instructions: Driver Verifier Settings
    2 new tests in Driver Verifier for Win8 - Concurrentcy Stress Test and DDI compliance checking

    Lot's of new drivers in Win8 that haven't been added to the Driver Reference Table yet. Post back with any questions about them.

    Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    kd.dll               Fri Feb 17 23:37:13 2012 (4F3F2AF9)
    tpm.sys              Fri Feb 17 23:32:18 2012 (4F3F29D2)
    pdc.sys              Fri Feb 17 23:34:44 2012 (4F3F2A64)
    spaceport.sys        Fri Feb 17 23:35:13 2012 (4F3F2A81)
    acpiex.sys           Fri Feb 17 23:32:33 2012 (4F3F29E1)
    WppRecorder.sys      Fri Feb 17 23:35:50 2012 (4F3F2AA6)
    storahci.sys         Fri Feb 17 23:37:12 2012 (4F3F2AF8)
    WdFilter.sys         Fri Feb 17 23:35:36 2012 (4F3F2A98)
    wfplwfs.sys          Fri Feb 17 23:30:50 2012 (4F3F297A)
    atikmpag.sys         Thu Feb 16 22:40:00 2012 (4F3DCC10)
    BasicRender.sys      Fri Feb 17 23:35:26 2012 (4F3F2A8E)
    BasicDisplay.sys     Fri Feb 17 23:35:49 2012 (4F3F2AA5)
    SCDEmu.SYS           Thu Feb 09 00:59:50 2012 (4F3360D6)
    npsvctrig.sys        Fri Feb 17 23:34:24 2012 (4F3F2A50)
    kdnic.sys            Fri Feb 17 23:34:28 2012 (4F3F2A54)
    ucx01000.sys         Fri Feb 17 23:32:49 2012 (4F3F29F1)
    atikmdag.sys         Thu Feb 16 23:46:00 2012 (4F3DDB88)
    Rt630x64.sys         Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    USBXHCI.SYS          Fri Feb 17 23:32:34 2012 (4F3F29E2)
    athrx.sys            Wed Oct 26 13:09:18 2011 (4EA83EBE)
    dump_storahci.sys    Fri Feb 17 23:37:12 2012 (4F3F2AF8)
    RzSynapse.sys        Wed Apr 06 05:29:13 2011 (4D9C3269)
    UsbHub3.sys          Fri Feb 17 23:32:18 2012 (4F3F29D2)
    Ndu.sys              Fri Feb 17 23:30:24 2012 (4F3F2960)
    mslldp.sys           Fri Feb 17 23:30:59 2012 (4F3F2983)
    condrv.sys           Fri Feb 17 23:36:42 2012 (4F3F2ADA)
    mbam.sys             Wed Nov 02 09:07:48 2011 (4EB140A4)
    rdpvideominiport.sys Fri Feb 17 23:35:06 2012 (4F3F2A7A)
    hiber_diskdump.sys   Fri Feb 17 23:36:35 2012 (4F3F2AD3)
    hiber_storahci.sys   Fri Feb 17 23:37:12 2012 (4F3F2AF8)
    hiber_dumpfve.sys    Fri Feb 17 23:35:29 2012 (4F3F2A91)
    WpdUpFltr.sys        Fri Feb 17 23:34:06 2012 (4F3F2A3E)
    

    Code:
    
      
    
    http://www.carrona.org/drivers/driver.php?id=tpm.sys
    http://www.carrona.org/drivers/driver.php?id=WdFilter.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=RzSynapse.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=hiber_diskdump.sys
    http://www.carrona.org/drivers/driver.php?id=hiber_dumpfve.sys

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\031412-31917-01.dmp]
    Built by: 8250.0.amd64fre.winmain_win8beta.120217-1520
    Debug session time: Wed Mar 14 09:16:00.621 2012 (UTC - 4:00)
    System Uptime: 0 days 1:42:20.268
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+7da )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiIdentifyPfn+7da
    Bugcheck code 0000003B
    Arguments 00000000`c0000005 fffff801`7aaa14ba fffff880`1b6f3b80 00000000`00000000
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\031412-53601-01.dmp]
    Built by: 8250.0.amd64fre.winmain_win8beta.120217-1520
    Debug session time: Wed Mar 14 00:28:50.340 2012 (UTC - 4:00)
    System Uptime: 0 days 2:10:31.987
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA_nt!KxWaitForLockOwnerShip+12
    Bugcheck code 0000000A
    Arguments ffffffff`ffffffff 00000000`00000002 00000000`00000001 fffff801`cc710dc2
    BiosVersion = 0402
    BiosReleaseDate = 05/16/2011
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\031312-21200-01.dmp]
    Built by: 8250.0.amd64fre.winmain_win8beta.120217-1520
    Debug session time: Tue Mar 13 22:17:40.405 2012 (UTC - 4:00)
    System Uptime: 0 days 15:04:36.045
    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    BUGCHECK_STR:  0x1E_c0000005
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!ExpInterlockedPopEntrySListFault16+0
    Bugcheck code 0000001E
    Arguments ffffffff`c0000005 fffff801`71c244c5 00000000`00000000 ffffffff`ffffffff
    BiosVersion = 0402
    BiosReleaseDate = 05/16/2011
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My System SpecsSystem Spec

  9. #9


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Ah Razer in there. Razer is quite notorious despite its affiliation with Microsoft. You know what they've done lots in the past? Take something like a 2009 driver, repackage it to a 2011 installer and then put it on their website with a brand new date to make it appear the driver is new to everyone. Of course, they then announce it as "Compatible with X Y or Z new operating system" which obviously is not the case.

    There have been many bsods I've solved by having users completely eliminate the Razer hardware from the machine so its driver is not active. In these cases, it has been the only way after trying everything else. And yes, the BSODs did involve power times such as reboot, hibernation and/or sleep.

    Please listen in Usasma's great advice above but also concentrate on actually obtaining a new Razer driver should it exist (check the .sys modified date to compare) or try removing it from the system if needed, too.

    Code:
    4: kd> lmvm rzsynapse
    start             end                 module name
    fffff880`08286000 fffff880`082b2000   RzSynapse   (deferred)             
        Image path: \SystemRoot\System32\drivers\RzSynapse.sys
        Image name: RzSynapse.sys
        Timestamp:        Wed Apr 06 05:29:13 2011 (4D9C3269)
        CheckSum:         0002A281
        ImageSize:        0002C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I thought I was going senile to have missed that before. But that's not the case. You've added that after my previous diagnosis and it was not in those logs.

    From your 031212-15849-01 log:

    Code:
    5: kd> lmvm rzsynapse
    start             end                 module name
    It's absent.

    @Usasma - thank you for the GearASPIwdm information. I was always under the impression it was included with software such as Roxio. I think it is but was not aware of iTunes including it.

    As for rzsyapse.sys and Google - lots of BSOD related threads - https://encrypted.google.com/search?...ient=firefox-a
      My System SpecsSystem Spec

  10. #10


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
      My System SpecsSystem Spec

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