Windows 8 and 8.1 Forums

Multiple BSOD errors

  1. #1


    Posts : 3
    Windows 8

    Multiple BSOD errors


    I own a dell precision m6800. For about 3 weeks now I have been experiencing a lot of BSOD almost everyday. Sometimes without doing anything the laptop bluescreens. I have tried restoring to factory setting but BSOD keeps occuring. I downloaded the bluescreenview and i see most of the bsod are caused by ntoskrnl.exe. I will include the dumps in a rar. Please help me. This is really frustrating.

    SPECS:
    Dell Precision m6800
    Intel core i7 4800MQ @ 2.7GHz
    32GB DDR3 RAM
    Intel HD 4600 Graphics
    Nvidia Quadro k4100m 4GB
    256SSD + 500GB HDD
    Last edited by newbee001; 21 Jun 2014 at 16:42.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    As you have restored the OS and are still experiencing BSOD's, start with these free hardware diagnostics: Hardware Diagnostics Often problems that continue after reinstalling Windows are caused by hardware problems.

    Let's start with HotSpotShield. It is known to cause BSOD's on some Windows systems (although I haven't seen any previously with this version of the driver). Please uninstall it to see if that helps stop the BSOD's.

    The other driver that I suspect is the tap0901.sys. It's a part of the TAP-Win32 Adapter and is usually associated with some sort of USB modem. In this case the driver dates from 2011 and is likely not compatible with Win8. Please download and install an updated copy that is compatible with Win8.

    I can't tell if you have 2 antivirus' installed. If you do, please uninstall one of them immediately. There should only be one antivirus and one firewall active in memory at a time - more than that can cause problems with the system as they will compete with each other.

    If these drivers don't fix the problem, then it's most likely (IMO) a hardware problem. So continue with the hardware diagnostics. FYI - the reports I requested in the first paragraph are still needed as they may reveal other issues that need to be fixed.

    Please make sure that Driver Verifier is turned off. It's purpose is to cause BSOD's, so we don't need it doing that any longer.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jun 21 17:14:31.297 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-18218-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 3:39:55.075
    Probably caused by :intelppm.sys ( intelppm!PerfReadActualMasterCount+17 )
    BugCheck 1E, {ffffffffc000001d, fffff8800559f973, fffff88002fe6f00, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff8800559f973, The address that the exception occurred at
    Arg3: fffff88002fe6f00, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c000001d
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c000001d_VRF_BAD_IP_intelppm!PerfReadActualMasterCount
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 13:33:56.145 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-9828-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 1:12:08.916
    Probably caused by :ntkrnlmp.exe ( nt!KiTimerWaitTest+2ca )
    BugCheck A, {fffffa7f9b96f348, 2, 1, fffff8000a0b0aaa}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffa7f9b96f348, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000a0b0aaa, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_VRF_nt!KiTimerWaitTest
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 10:06:27.582 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-22109-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 8:26:23.930
    Probably caused by :win32k.sys ( win32k!xxxRealSleepThread+2c7 )
    BugCheck A, {11b, 2, 0, fffff8009f924f42}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 000000000000011b, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8009f924f42, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  TuneUpUtilitie
    FAILURE_BUCKET_ID: AV_VRF_win32k!xxxRealSleepThread
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun 21 01:40:03.762 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-13015-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 1:42:14.553
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8801e2e2840, fffff8801e2e2798, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801e2e2840, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801e2e2798, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  FlashPlayerPlu
    FAILURE_BUCKET_ID: 0x139_VRF_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 17:49:10.106 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-8859-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 0:13:03.809
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalExceptionHandler+22 )
    BugCheck 1E, {ffffffffc0000096, fffff8005a77073e, 1, 2717}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000096, The exception code that was not handled
    Arg2: fffff8005a77073e, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: 0000000000002717, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000096
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000096_nt!KiFatalExceptionHandler
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 17:34:53.879 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-18046-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 3:39:33.582
    Probably caused by :ntkrnlmp.exe ( nt!KiInsertTimerTable+19a )
    BugCheck 3B, {c0000005, fffff801a52f705a, fffff8801e978f20, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801a52f705a, Address of the instruction which caused the bugcheck
    Arg3: fffff8801e978f20, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID: 0x3B_nt!KiInsertTimerTable
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 13:54:51.189 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-19078-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 0:31:02.880
    Probably caused by :ntkrnlmp.exe ( nt!KiDeferredReadyThread+3c1 )
    BugCheck A, {fffff88003073170, 2, 0, fffff801284b6661}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff88003073170, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801284b6661, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KiDeferredReadyThread
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 13:20:54.771 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-40046-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 8:12:24.330
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29fcd )
    BugCheck DE, {2, fffff8a016e0e6f0, bffff8a016e0e6f1, 355dd08c0}
    BugCheck Info: POOL_CORRUPTION_IN_FILE_AREA (de)
    Arguments: 
    Arg1: 0000000000000002
    Arg2: fffff8a016e0e6f0
    Arg3: bffff8a016e0e6f1
    Arg4: 0000000355dd08c0
    BUGCHECK_STR:  0xDE
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xDE_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 05:07:52.350 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-18453-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 4:49:19.053
    Probably caused by :storport.sys ( storport!RaidUnitCompleteRequest+38e6 )
    BugCheck 139, {3, fffff803f91dd5e0, fffff803f91dd538, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff803f91dd5e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff803f91dd538, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_storport!RaidUnitCompleteRequest
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 00:17:58.062 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-23359-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 3:27:19.778
    Probably caused by :ntkrnlmp.exe ( nt!KiExpireTimerTable+102 )
    BugCheck 1E, {ffffffffc0000005, fffff8014e6a80ce, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8014e6a80ce, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiExpireTimerTable
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun 19 20:50:04.304 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-20984-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 2:29:34.982
    Probably caused by :ntkrnlmp.exe ( nt!KeUpdateTimeAssist+172 )
    BugCheck A, {fffff081bcbf4ad0, d, 1, fffff801bc2af591}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff081bcbf4ad0, memory referenced
    Arg2: 000000000000000d, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801bc2af591, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KeUpdateTimeAssist
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun 19 04:39:51.424 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-25562-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 2:18:49.141
    Probably caused by :memory_corruption ( nt!MiDemoteCombinedPte+3d )
    BugCheck 1000007E, {ffffffffc0000005, fffff803ce39239d, fffff880031f7548, fffff880031f6d80}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803ce39239d, The address that the exception occurred at
    Arg3: fffff880031f7548, Exception Record Address
    Arg4: fffff880031f6d80, Context Record Address
    PROCESS_NAME:  firefox.exe
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_nt!MiDemoteCombinedPte
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 16:53:29.769 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061814-18140-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16420.amd64fre.win8_gdr.120919-1813
    System Uptime:0 days 3:36:02.459
    Probably caused by :storport.sys ( storport!RaidUnitPoFxIdleComponent+3c )
    BugCheck 139, {3, fffff8020b3be5a0, fffff8020b3be4f8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8020b3be5a0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8020b3be4f8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  Monitor.exe
    FAILURE_BUCKET_ID: 0x139_3_storport!RaidUnitPoFxIdleComponent
    CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  A05
      BIOS Release Date             12/13/2013
      Manufacturer                  Dell Inc.
      Product Name                  Precision M6800
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jun 21 17:14:31.297 2014 (UTC - 4:00)**************************
    tap0901.sys                   Thu Nov 24 13:50:27 2011 (4ECE91F3)
    CLVirtualDrive.sys            Mon Dec 26 08:26:47 2011 (4EF87617)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    rikvm_38F51D56.sys            Thu Jun  7 00:31:48 2012 (4FD02EB4)
    stdcfltn.sys                  Fri Jul 13 19:30:14 2012 (5000AF86)
    intelppm.sys                  Wed Jul 25 22:26:48 2012 (5010AAE8)
    DellRbtn.sys                  Fri Aug  3 17:32:54 2012 (501C4386)
    cvusbdrv.sys                  Fri Oct  5 00:35:16 2012 (506E6384)
    e1d63x64.sys                  Tue Feb 26 19:23:53 2013 (512D5219)
    npf.sys                       Thu Feb 28 20:31:24 2013 (513004EC)
    ST_Accel.sys                  Wed Mar 27 19:00:21 2013 (51537A05)
    bcmwl63a.sys                  Wed Apr 17 21:28:50 2013 (516F4C52)
    O2FJ2w8x64.sys                Mon May  6 23:31:26 2013 (5188758E)
    vmci.sys                      Fri May 17 21:19:18 2013 (5196D716)
    Apfiltr.sys                   Tue May 21 02:04:29 2013 (519B0E6D)
    amdkmpfd.sys                  Tue May 21 21:05:52 2013 (519C19F0)
    igdkmd64.sys                  Mon Jun  3 12:04:49 2013 (51ACBEA1)
    VMNET.SYS                     Thu Jul 18 15:42:50 2013 (51E8453A)
    vmnetadapter.sys              Thu Jul 18 15:43:00 2013 (51E84544)
    vmnetbridge.sys               Thu Jul 18 15:43:47 2013 (51E84573)
    vsock.sys                     Wed Jul 31 22:46:10 2013 (51F9CBF2)
    RTDVHD64.sys                  Tue Aug 27 01:28:08 2013 (521C38E8)
    hcmon.sys                     Tue Aug 27 02:33:25 2013 (521C4835)
    VMparport.sys                 Tue Aug 27 13:56:00 2013 (521CE830)
    vmnetuserif.sys               Tue Aug 27 14:17:36 2013 (521CED40)
    vmx86.sys                     Tue Aug 27 15:32:58 2013 (521CFEEA)
    dump_iaStorA.sys              Wed Aug 28 18:13:22 2013 (521E7602)
    iaStorA.sys                   Wed Aug 28 18:13:22 2013 (521E7602)
    atikmpag.sys                  Fri Sep 13 04:45:24 2013 (5232D0A4)
    atikmdag.sys                  Fri Sep 13 05:58:28 2013 (5232E1C4)
    bcbtums.sys                   Thu Oct 17 16:45:30 2013 (52604C6A)
    nvlddmkm.sys                  Mon Oct 28 17:38:03 2013 (526ED93B)
    nvkflt.sys                    Mon Oct 28 17:38:39 2013 (526ED95F)
    idmwfp.sys                    Wed Nov 27 09:24:10 2013 (5296008A)
    TeeDriverx64.sys              Wed Nov 27 12:56:32 2013 (52963250)
    aswKbd.sys                    Tue Mar 18 16:32:37 2014 (5328AD65)
    aswHwid.sys                   Tue Apr  8 11:43:26 2014 (5344191E)
    aswRdr2.sys                   Thu Apr 17 07:02:56 2014 (534FB4E0)
    aswMonFlt.sys                 Thu Apr 17 07:04:01 2014 (534FB521)
    aswRvrt.sys                   Thu Apr 17 07:04:41 2014 (534FB549)
    aswVmm.sys                    Thu Apr 17 07:04:55 2014 (534FB557)
    aswSnx.sys                    Mon May  5 04:04:42 2014 (5367461A)
    aswNdisFlt.sys                Mon May  5 04:05:20 2014 (53674640)
    aswSP.sys                     Mon May  5 04:11:11 2014 (5367479F)
    aswStm.sys                    Mon May  5 04:11:48 2014 (536747C4)
    taphss6.sys                   Fri May 16 20:42:31 2014 (5376B077)
    hssdrv6.sys                   Fri May 16 22:34:57 2014 (5376CAD1)
    avgtpx64.sys                  Thu May 29 08:32:11 2014 (538728CB)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jun 20 17:34:53.879 2014 (UTC - 4:00)**************************
    nvhda64v.sys                  Thu Nov 28 08:38:09 2013 (52974741)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 16:53:29.769 2014 (UTC - 4:00)**************************
    avgtpx64.sys                  Wed Mar 12 06:48:45 2014 (53203B8D)
    
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys
    http://www.carrona.org/drivers/driver.php?id=cvusbdrv.sys
    http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    O2FJ2w8x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=RTDVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=VMparport.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=taphss6.sys
    http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8

    SF Diagnostic tool Output


    I have included the SF Diagnostics Tool Output
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for the reports!

    Only 1 Windows Update installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    HotSpotShield was still installed when you generated these reports. Please ensure that it's uninstalled (you can feel free to reinstall the latest, Win8 compatible version AFTER we've stabilized the system).

    I'm uncertain about the Buffalo NAS, I seem to recall issues with it a while back - but cannot locate anything significant with an internet search. If you don't rely on this software/device you may want to uinstall it in order to test it (you can feel free to reinstall the latest, Win8 compatible version AFTER we've stabilized the system). If this device was installed/connected while reinstalling Windows, it may be that it is the cause - so it's important to remove it in order to test.

    Good luck!
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8


    So it took about 2-3 days to get the memtest done. It did 8 passes with no error. I did a Dell diagnostics Test on all components and there were errors with one of the hard drives which is a seagate. I tried a short test with seatools on the drive and there was a failure. Am doing a long fix all test on the drive to see what happens.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's been my experience that fixing a hard drive that way is a temporary measure.
    If the problems come back, then it's time to replace it.
    At work we just replace them rather than fix them - it's a lot more reliable in the long run.

    Good luck!
      My System SpecsSystem Spec

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