Repetitive random BSOD caused by ntoskrnl.exe

Dark180

New Member
Messages
1
Hello everyone,

I'm having this random BSOD that seems to be caused by ntoskrnl.exe, according to WhoCrashed.
It occurred three times just while I'm trying to post this thread. I can't identify a specific event that triggers this BSOD. It happens while browsing the net, watching videos, playing games, even while editing this post to mention this info!

System Information:

computer name: MSI
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\WINDOWS
Hardware: GT70 2OC/2OD, Micro-Star International Co., Ltd., MS-1763
CPU: GenuineIntel Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 34241622016 total
VM: 2147352576, free: 1928572928

last two reports by WhoCrashed:

On Fri 6/20/2014 10:38:51 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\062014-11062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800784B9A81, 0xFFFFD00024B91D20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 6/20/2014 10:28:12 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\062014-8640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x139 (0x3, 0xFFFFD000219CCFB0, 0xFFFFD000219CCF08, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



Thank you,

- Dark180
 

My Computer

System One

  • OS
    Windowa 8.1
    Computer type
    Laptop
    CPU
    i7-4700MQ
    Memory
    32GB
    Graphics Card(s)
    GTX780m
    Browser
    FireFox
    Antivirus
    AVG Free Ed. 2014
A few dumpfiles blames Probably caused by : hardware ( nt!KiDeliverApc+166 )

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff800784b9a81, ffffd00024b91d20, 0}
Probably caused by : hardware ( nt!KiDeliverApc+166 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800784b9a81, Address of the instruction which caused the bugcheck
Arg3: ffffd00024b91d20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.
FAULTING_IP: 
nt!IopCompleteRequest+221
fffff800`784b9a81 000f            add     byte ptr [rdi],cl
CONTEXT:  ffffd00024b91d20 -- (.cxr 0xffffd00024b91d20;r)
rax=0000000000060040 rbx=ffffe0007a5d1ca0 rcx=ffffe0007a377160
rdx=00000000820f08e0 rsi=ffffe00088835340 rdi=000000000000000f
rip=fffff800784b9a81 rsp=ffffd00024b92750 rbp=ffffd00024b928a8
 r8=0000000000000000  r9=0000000020206f49 r10=ffffe0007a3b3080
r11=ffffe000880470a0 r12=fffff80078702180 r13=ffffe0007a3b3080
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
nt!IopCompleteRequest+0x221:
fffff800`784b9a81 000f            add     byte ptr [rdi],cl ds:002b:00000000`0000000f=??
Last set context:
rax=0000000000060040 rbx=ffffe0007a5d1ca0 rcx=ffffe0007a377160
rdx=00000000820f08e0 rsi=ffffe00088835340 rdi=000000000000000f
rip=fffff800784b9a81 rsp=ffffd00024b92750 rbp=ffffd00024b928a8
 r8=0000000000000000  r9=0000000020206f49 r10=ffffe0007a3b3080
r11=ffffe000880470a0 r12=fffff80078702180 r13=ffffe0007a3b3080
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
nt!IopCompleteRequest+0x221:
fffff800`784b9a81 000f            add     byte ptr [rdi],cl ds:002b:00000000`0000000f=??
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Steam.exe
CURRENT_IRQL:  1
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
IRP_ADDRESS: ffffffffffffff88
MISALIGNED_IP: 
nt!IopCompleteRequest+221
fffff800`784b9a81 000f            add     byte ptr [rdi],cl
LAST_CONTROL_TRANSFER:  from fffff80078474416 to fffff800784b9a81
STACK_TEXT:  
ffffd000`24b92750 fffff800`78474416 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff800`78818930 : nt!IopCompleteRequest+0x221
ffffd000`24b92860 fffff800`78472eaa : 00000000`00000100 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x166
ffffd000`24b928e0 fffff800`78472779 : ffffe000`7a3b3080 81cf8c73`d3460ea4 7fffffff`ffffffff ffffe000`880470c0 : nt!KiSwapThread+0x2da
ffffd000`24b92980 fffff800`78482dfa : ffffd000`24b92aa8 00000000`00000000 ffffe000`00000018 fffff800`788191c6 : nt!KiCommitThreadWait+0x129
ffffd000`24b92a00 fffff800`788168d2 : ffffe000`7a377160 ffffd000`00000006 00000000`00000000 00000000`00000001 : nt!KeWaitForSingleObject+0x22a
ffffd000`24b92a90 fffff800`7857b7b3 : ffffe000`7a3b3080 00000000`ffffffff ffffd000`24b92ad8 ffffe000`7a377160 : nt!NtWaitForSingleObject+0xb2
ffffd000`24b92b00 00000000`778b2772 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`089aed48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x778b2772

FOLLOWUP_IP: 
nt!KiDeliverApc+166
fffff800`78474416 80a3c0000000fd  and     byte ptr [rbx+0C0h],0FDh
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt!KiDeliverApc+166
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
IMAGE_VERSION:  6.3.9600.17085
STACK_COMMAND:  .cxr 0xffffd00024b91d20 ; kb
MODULE_NAME: hardware
FAILURE_BUCKET_ID:  IP_MISALIGNED
BUCKET_ID:  IP_MISALIGNED
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:ip_misaligned
FAILURE_ID_HASH:  {201b0e5d-db2a-63d2-77be-8ce8ff234750}
Followup: MachineOwner
---------

Please first test your memory, harddisk,videocard etc.

You can get ahead start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
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