Windows 8 and 8.1 Forums


BSOD after upgrading to Windows 8.1

  1. #1


    Posts : 17
    Windows 8.1

    BSOD after upgrading to Windows 8.1


    Hello there,

    I am scratching my head, my machine is HP Z600 with windows 7 professional on it and I upgraded it with Windows 8.1, after the installation was done I've got two BSOD till now. I am not a technical savy person so I looked up online and found this place. It would be really helpful if someone can help out.

    Charotarguy

      My System SpecsSystem Spec

  2. #2


    Posts : 17
    Windows 8.1


    Uploading the output of diagnostic tool. Hope this is right way.

    Charotarguy
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1



    Only 7 Windows updates installed ensure that you haveALL Windows Updates. Most Windows 8.1 system have around 55 or more updates onaverage). Please also install the windows 8.1 update 1. (KB 2919355 ). This Windows 8.1 Update and Windows RT 8.1Update also include security and performance updates, and they must beinstalled for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1.

    One dumpfile blames Probably caused by : vwififlt.sys and ERROR: Module load completed but symbols could not be loaded for athwnx.sys.
    This is the driver for your Qualcomm Atheros AR9285 Wireless Network Adapter and it predates windows 8.1 (april 2013)
    Please update it from here Drivers for Atheros AR9485WB and Windows 8
    The driver from your Broadcom NetXtreme Gigabit Ethernet networkcard also predates windows 8.1(march 2013)
    Driver Update Site: Ethernet NIC Driver Downloads | Broadcom

    The other dumpfiles blames Probably caused by : WdFilter.sys ( WdFilter!MpScanFile+59d )

    Driver Description: Windows 8 CP - Microsoft antimalware file system filter driver
    Driver Update Site: Windows Update
    As mentioned above please update all windows updates, hopefully this will solve this bsod.

    But as this has to do with the Antimalware driver of windows, you could check your system with AntiMalwarebytes https://www.malwarebytes.org/ to check if your system is malware/virus free.

      My System SpecsSystem Spec

  4. #4


    Posts : 17
    Windows 8.1


    Hi,

    First of all thank you for taking time to help me, I installed the latest drivers as per your instructions, I also downloaded the malwarebytes program and while I was trying to open it the system crashed again. I have attached the latest output of the diagnostic tool.

    Charotarguy
      My System SpecsSystem Spec

  5. #5


    Posts : 17
    Windows 8.1


    Ok in the process of upgrading Windows while downloading it crashed again with kmode_exception_not_handled.
      My System SpecsSystem Spec

  6. #6


    Posts : 660
    windows 8.1


    Your latest dumpfile blames Probably caused by : Ntfs.sys ( Ntfs!NtfsFindExistingLcb+41 ) and Could not read faulting driver name.
    Ok in the process of upgrading Windows while downloading it crashed again
    I also downloaded the malwarebytes program and while I was trying to open it the system crashed again
    This could point to problems/faults with your Harddisk.

    Please run Checkdisk on your system tutorial here CHKDSK - Check a Drive for Errors in Windows 8

    And check your system with SFC/Scannow (3 x) and DISM see this tutorial SFC /SCANNOWCommand - Run in Windows 8

    If above doesn't resolve your problem.

    Please test your Harddisk and Memory with these hardware diagnostic tools they are located here: Hardware Diagnostics



    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Update this driver for your Realtek audio device
    Driver Description: Realtek High Definition Audio Function Driver
    Driver Update Site: Realtek
      My System SpecsSystem Spec

  7. #7


    Posts : 17
    Windows 8.1


    Hello tested everything except the driver verifier, everything showed no errors. However the system did bsod 2 more times. Attaching the diag tool output.

    Can someone please help me with the driver verifier its a bit complex for me. Would appreciate it someone can help me with it.

    Thanks for providing all the troubleshooting steps till now.

    Charotarguy
      My System SpecsSystem Spec

  8. #8


    Posts : 17
    Windows 8.1


    Alright, I read through the driver verifier and took the plunge, I followed the steps and restarted my machine, right now the system is up. What should I do next?

    Thanks a lot

    Charotarguy
      My System SpecsSystem Spec

  9. #9


    Posts : 17
    Windows 8.1


    This is the output of the diagnostic tool after I enabled the driver verifier, system bsod after about an hour after I enabled the driver verifier, dont know how much it would help but just wanted to upload it. On the blue screen it mentioned "IRQL_NOT_LESS_OR_EQUAL".
      My System SpecsSystem Spec

  10. #10


    Posts : 17
    Windows 8.1


    Apologies if I am putting to much over here, I just want to give the right information so as not to miss anything during the troubleshooting, I got another bsod, while I left the system running while I had to do some errands, this time it said "memory_management" during the bsod.

    Charatarguy
      My System SpecsSystem Spec

Page 1 of 3 123 LastLast
BSOD after upgrading to Windows 8.1
Related Threads
Hi I have two desktop PCs and one notebook all running Windows 8.1 Pro and all showing the BSOD after I connect to the Internet. After connecting to the Internet it can take from a few seconds to a few minutes before the BSOD appears. It would report something slightly different:...
Help Please..... Lonovo ideacentre A520 all-in-one three days old, came with Windows 8. Updated to Windows 8.1 and after that get BSOD sometimes 5-10 times a day. I updated all drivers, installed all updates from Microsoft, Lonovo and ran sfc/scannow with no errors found. See attached...
I have upgraded from Windows 7 to Windows 8 about a year ago or so. When Windows 8.1 was released I upgraded again. But ever since I upgraded to W8 I sometimes get BSODs, and after to uprading to 8.1, I get BSODs several times. My computer boots, everything is going okay until I log into Windows.....
Hello all, Laptop came with Windows 8.0 and I received the upgrade to 8.1 last November. I also installed a Samsung SSD 256GB instead of the original HD and used Samsung Migration (which installed some unwanted drivers) to migrate the OS to that new drive. Since then, I get very frequent...
Solved BSOD after upgrading to Windows 8.1 from 8.0 in BSOD Crashes and Debugging
Hi all, Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date. But the problem is always here... Help should be very appreciate to help me fix this...
Hello guys, I thought I would ask here about my issues regarding BSOD's. I was running Windows 8 with no issues at all, however, after upgrading to Windows 8.1 i have had many issues. The first BSOD's I had which where related to virtual box was the "CRITICAL_STRUCTOR_CORRUPTION" which have been...
Hello, I recently upgraded to windows 8 on my gaming desktop. As such, started the blue screens. Attached are the dump logs. The blue screens happens randomly either under load or just idle.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook