Windows 8 and 8.1 Forums

BSOD playing games.

  1. #1


    Posts : 7
    Windows 8.1

    BSOD playing games.


    I just ran into a random restart while playing Dirt3. Display turned off and PC rebooted. No error reports after restart. Only Kernel-Power 41 error in Event Viewer. I just installed windows 8.1 and I thought this solved my problem with Windows 7 freezing very often randomly. Well now I don't get freezes but it's just restarts sometimes. Few people have told me that my Chieftec A80 750W could be the problem, but it's like 4 months old. It also did the restart on Windows 7 once I was playing GTA IV. Might the error report help if I find it?
    Here's the SF Diagnostic Tool file.

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8.1


    Hey, I would really need some help with this, could anyone investigate this?
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    FYI - here's the pinned topic that contains info about waiting for a response: Have you been waiting for a response?

    Event ID 41 errors are simply Windows' way of saying it doesn't know why it shut down.
    It can be caused by hardware, overheating, BSOD's, or even shutting the computer down by holding the power button.

    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8.1


    Here is the file. I have also noticed that it has only happened when I'm using my PS3 controller. Driver loaded with DS3 tool.
    Happened again today, while playing Assetto Corsa with PS3 controller. Screen just went black and pc kept running.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    No sign of a faulting device service that occurs just before the shutdown. This means it's a low-level problem, most likely hardware but it can also be compatibility.

    Errors noted with:
    Intel Graphics
    Intel RST
    KMSELDI service and some activation errors

    Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Update the Intel graphics drivers and the Intel RST drivers.
    Then try these free hardware diagnostics: Hardware Diagnostics
    Let us know the results and we'll move on from there.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8.1


    Intel Graphics are disabled by me in the BIOS, using Geforce GTX 760 grpahics card. Not sure if i should update it then.
    Also been monitoring my temps for a while now, everything is fine in idle and under heavy load.
    Last edited by duracellmonkey; 21 Jun 2014 at 09:38.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If the Intel graphics were fully disabled in the BIOS there wouldn't be issues with it in the Event Viewer logfiles.
    Please update it.

    Update the Intel graphics drivers and the Intel RST drivers.
    Then try these free hardware diagnostics: Hardware Diagnostics
    Let us know the results and we'll move on from there.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8.1


    I just checked they are disabled and they should be disabled automatically when another graphics card is installed. But I will try to update it, but I still don't understand why is Intel graphics showing any activity around.
    Last edited by duracellmonkey; 25 Jun 2014 at 14:31.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Although it might indicate that it's not working, that doesn't mean that it's fully disabled.
    In most systems the drivers are loaded just in case you want to switch between the Intel and the nVidia GPU's - using the Intel for power saving and the nVidia for performance.
      My System SpecsSystem Spec

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