Windows 8 and 8.1 Forums


BSOD_kernel memory dump crash after computer sleeps/standb

  1. #21


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Bennie ^_^,

    It seems like you forgot turning off the Driver Verifier. The dump files did not catch any particular driver. Follow the below steps to disable DV -

    1. Open up a Command Prompt with Admin Privileges.
    2. Type in "verifier /reset" (Without Quotes).
    3. Press Enter.
    4. Reboot your system.


    See if you are still getting crashes or not. Below is a list of 3rd party drivers present on your system. Kindly update the highlighted ones -
    Code:
    **************************Mon Dec  1 16:45:12.749 2014 (UTC + 5:30)**************************
    scmndisp.sys                Mon May 28 13:21:48 2012 (4FC32E94)
    lvrs64.sys                  Tue Oct 23 07:41:24 2012 (5085FCCC)
    lvuvc64.sys                 Tue Oct 23 07:42:08 2012 (5085FCF8)
    bcmwlhigh664.sys            Tue Oct 30 11:30:15 2012 (508F6CEF)
    ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)
    TeeDriverx64.sys            Mon Aug 19 22:53:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    AtihdWB6.sys                Wed Sep 25 05:54:38 2013 (52422D46)
    AMDACPKSL.SYS               Wed Sep 25 05:54:41 2013 (52422D49)
    e1d64x64.sys                Fri Mar 14 23:40:25 2014 (53234611)
    LHidEqd.Sys                 Wed Mar 19 05:50:53 2014 (5328E2E5)
    LEqdUsb.Sys                 Wed Mar 19 05:50:55 2014 (5328E2E7)
    LMouFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
    LHidFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
    atikmpag.sys                Wed Apr 23 13:40:03 2014 (5357755B)
    atikmdag.sys                Wed Apr 23 14:36:07 2014 (5357827F)
    http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

    Let me know how it goes ^_^

      My System SpecsSystem Spec

  2. #22


    Posts : 16
    8.1

    NO BSOD's but issue with drivers


    Since i turned off the verifier i haven't had any BSOD's which is strange since we haven't actually changed/fixed anything ? Or did i forget something?

    Out of those 5 drivers highlighted:
    -Intell Smart Connect installed correctly.
    -2 are for Logitech camera (both are the same thing im assuming) - i installed it but i installed for Windows 8.0 there is no Windows 8.1 option.
    -2 are for Netgear which would be my wireless dongle (both are the same thing im assuming again)
    this driver does not install, it keeps asking for me to plug in the dongle ( which is plugged in). (see attached image) (I am using this dongle and have been for a while to connect to the internet.)

    When can i reinstall my Kaspersky antivirus ?

    Thanks again for all the help

    Bennie
      My System SpecsSystem Spec

  3. #23


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hey Bennie ^_^,

    Unfortunately, I cannot tell whether you forgot something or not that fixed the problem (At least temporarily).

    Once you think that the system is stable and is not causing any BSODs, feel free to re-install the Kaspersky. Also, regarding Netgear, I am afraid that I cannot provide help regarding that part
    Why don't you put a thread over here regarding the Netgear issue?
    https://www.eightforums.com/network-sharing/

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  4. #24


    Posts : 16
    8.1


    all seems fine ! Thanks again
      My System SpecsSystem Spec

  5. #25


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Bennie View Post
    all seems fine ! Thanks again
    Hey Bennie ^_^,

    Glad to hear that everything has been solved ^_^


    -Pranav
      My System SpecsSystem Spec

  6. #26


    Posts : 16
    8.1

    Logfiles


    Hi, Sadly my PC has just started giving me: "Kernal Security Check" and "Bad_Pool_Header" BSOD's again. Im totally clueless to why this has started again. I am hoping i could get some assistance again on how to remedy the pain that is BSOD's. Where do i start over?

    Thanks in advance

    Ben
      My System SpecsSystem Spec

  7. #27


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Bennie ^_^,

    Could you please turn on Driver Verifier according to the below guide -
    Driver Verifier - Enable and Disable - Windows 7 Help Forums

    Once you have turned on the Driver Verifier, let it crash the system for a few times and then re-run the Diagnostic Utility and then upload the ZIP File with your next post.


    -Pranav
      My System SpecsSystem Spec

  8. #28


    Posts : 16
    8.1


    Hi Blueelvis

    I turned on driver verifier and restarted but i couldnt get into windows, it just sat on the windows load screen forever.
    I had to enter safemode to turn it off.
    This seems like a memory problem? I say this because all my BSOD's are on startup. I push pc power button and either on startup or a minute after i enter windows i get the BSOD.

    Thanks again
      My System SpecsSystem Spec

  9. #29


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Bennie View Post
    Hi Blueelvis

    I turned on driver verifier and restarted but i couldnt get into windows, it just sat on the windows load screen forever.
    I had to enter safemode to turn it off.
    This seems like a memory problem? I say this because all my BSOD's are on startup. I push pc power button and either on startup or a minute after i enter windows i get the BSOD.

    Thanks again
    Hi Bennie ^_^,

    Hmm that is strange. Boot level problems are generally associated with Hardware Problems. Kindly follow the below Free Hardware Diagnostics and post back the results -
    Hardware Diagnostics

    Start with Memtest first.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

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BSOD_kernel memory dump crash after computer sleeps/standb
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