Windows 8 and 8.1 Forums


BSOD_kernel memory dump crash after computer sleeps/standb

  1. #11


    Posts : 16
    8.1


    As i have been trying to continue with the memtest, i noticed my DVDROM has stopped responding and the drivers are no longer installed correctly, i also noticed on the LG website that the device drivers (HL-DT-ST DVDRAM GH20NS10) are only up to 2009 and therefore there is no Windows 8.1 version, could this be a reason for the problems ?
    I am also struggling to run the memory test because when running " Auto-installer for USB Key (Win 9x/2k/xp/7)" on the flash drive" I need to select the flash-drive location, there is no option to select my drives. (the scroll box is empty)

      My System SpecsSystem Spec

  2. #12


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Bennie View Post
    As i have been trying to continue with the memtest, i noticed my DVDROM has stopped responding and the drivers are no longer installed correctly, i also noticed on the LG website that the device drivers (HL-DT-ST DVDRAM GH20NS10) are only up to 2009 and therefore there is no Windows 8.1 version, could this be a reason for the problems ?
    I am also struggling to run the memory test because when running " Auto-installer for USB Key (Win 9x/2k/xp/7)" on the flash drive" I need to select the flash-drive location, there is no option to select my drives. (the scroll box is empty)
    I have found that in BSOD Analysis, anything is possible but I don't think that a DVD driver would cause BSODs as I haven't ever seen it but we cannot ignore it.

    Regarding the memtest, are you following the instructions properly? Did you try some other Flash Drive? Are you formatting the drive properly?
      My System SpecsSystem Spec

  3. #13


    Posts : 16
    8.1

    Memory Test


    So i got the memory test going. I let it run for 14 hours but there were only 6x "Pass" that were complete. No errors.
    Whats next ?

    Thanks again for the help
      My System SpecsSystem Spec

  4. #14


    Posts : 16
    8.1
      My System SpecsSystem Spec

  5. #15


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    That seems fine. Kindly run Driver Verifier according to this guide -
    Driver Verifier - Enable and Disable - Windows 7 Help Forums

    and make sure that you let it crash for few times. After this, re run the SF Diagnostic ZIP File and then upload a freshly generated SF Diagnostic ZIP File.

    -Pranav
      My System SpecsSystem Spec

  6. #16


    Posts : 16
    8.1


    Hi, since the guide provided is for windows 7, an option was missing:

    Nn step 3 of driver verifier: "3. Make sure Standard settings, Force pending I/O requests, and IRP Logging are selected, and hit Next."

    Standard setting box was not an option so i only checked Force Pending I/O requests and IRP logging and I/O verification.

    Is this fine ?
      My System SpecsSystem Spec

  7. #17


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Bennie View Post
    Hi, since the guide provided is for windows 7, an option was missing:

    Nn step 3 of driver verifier: "3. Make sure Standard settings, Force pending I/O requests, and IRP Logging are selected, and hit Next."

    Standard setting box was not an option so i only checked Force Pending I/O requests and IRP logging and I/O verification.

    Is this fine ?
    Hi Bennie ^_^,

    Once you reach that step, you would get the window to select the options. In the third column, you would see the Flag Types. In that there are "Standard" flags. Kindly select those Flags for the Standard settings and then select the Force pending I/O requests, and IRP Logging.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  8. #18


    Posts : 16
    8.1


    Ye i figured as much yesterday. The verifier has been running for almost a day now and there has been no BSODS, to think though i havent had any BSODs in a long time, not even one since removing Kaspersky..

    Thanks again
      My System SpecsSystem Spec

  9. #19


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Bennie View Post
    Ye i figured as much yesterday. The verifier has been running for almost a day now and there has been no BSODS, to think though i havent had any BSODs in a long time, not even one since removing Kaspersky..

    Thanks again
    Antivirus and old drivers are the major cause of the BSODs.
    Generally, Driver Verifier is able to find the faulting driver/problem very fast if there is any. If you haven't got any BSODs with Verifier being turned on, then most likely everything is fine ^_^


    If you think that the problem is solved, kindly Mark this thread as SOLVED.
    In case not, feel free to post back ^_^.
      My System SpecsSystem Spec

  10. #20


    Posts : 16
    8.1

    Ok so i left it the verifier going for quite a few days..


    Got quite a few BSOD's in this period and the majority had something about IO driver verifier in the reasoning i think.. Here is the latest dump. Thanks again
      My System SpecsSystem Spec

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BSOD_kernel memory dump crash after computer sleeps/standb
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