Windows 8 and 8.1 Forums


BSOD/Crashes/Freezes while Gaming, Asus Notebook A56CB

  1. #1


    Posts : 4
    win 8.1 64bit

    BSOD/Crashes/Freezes while Gaming, Asus Notebook A56CB


    Hi everyone! Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.

    Here some specs

    - Intel i7-3537U CPU
    - Asus K56CB motherboard
    - NVIDIA GeForce GT 740m Dedicated GPU
    - Intel HD Graphics 4000 Integrated GPU
    - 4gb 1600 Ram, single stick
    - Windows 8.1 (had the same problem with win 8)

    On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, i've tried older drivers, i've also formatted my pc but the problem is still there...
    Im not using any antivirus, windows defender is enough for me.
    What gets on my nerves the most is that even on old games like quake live do crashand sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...

    another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85░C.
    With "crash" i mean black screen with a window saying "Game.exe has stopped working"

    there are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened"
    I've also noticed that sometime while gaming my disk usage get to 100% for an istant and when that happens i get a lag spike/freeze...

    you guys are my last hope, if there is no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it ._. i've still got 1 year of warranty, i've also sent it once already but they only changed the hard disk, and it didnt solve the problem too ...


    Sorry for my poor english, hope it is understandable
    Last edited by CRICIO; 09 Jun 2014 at 05:34.

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    win 8.1 64bit


    please someone... D:
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Please check to ensure that you have all available Windows Updates

    There is no MSINFO32 report in the uploaded reports. Please do this:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.
    Out of 18 memory dumps there were 8 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers) - and older systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature. If so, it's safe to disregard this caution.
    Processor may be overclocked!
    Expected Frequency: 2000
    Actual Frequency: 2494
    Overclock Ratio: 1.247
    Please uninstall HotSpotShield. It is known to cause BSOD's in Windows systems.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Jun  8 08:21:59.134 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060814-34359-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 8:10:30.951
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+2ece1 )
    BugCheck 10E, {1f, ffffc0014aad45f0, 2, 7f8ed}
    BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    Arguments: 
    Arg1: 000000000000001f, The subtype of the bugcheck:
    Arg2: ffffc0014aad45f0
    Arg3: 0000000000000002
    Arg4: 000000000007f8ed
    BUGCHECK_STR:  0x10e_1f
    PROCESS_NAME:  Smite.exe
    FAILURE_BUCKET_ID: 0x10e_1f_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 07:49:56.243 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-21734-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 2:12:16.058
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :dxgmms1.sys ( dxgmms1+123e8 )
    BugCheck A, {2000000, 2, 0, fffff803776ba8ce}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000002000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803776ba8ce, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_dxgmms1+123e8
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 26 23:52:24.570 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-23484-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 4:13:00.385
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+15ed0 )
    BugCheck 50, {ffffe000c9edc4b8, 0, fffff8013d843e90, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffe000c9edc4b8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8013d843e90, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Smite.exe
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun May 25 12:41:28.102 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-22671-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:23:11.917
    Probably caused by :ntkrnlmp.exe ( nt!KiIdleLoop+32 )
    BugCheck 1E, {ffffffffc0000096, fffff80097bd8ac2, 1, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000096, The exception code that was not handled
    Arg2: fffff80097bd8ac2, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000096
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000096_nt!KiIdleLoop
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat May 24 17:34:34.511 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\052414-39781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:8 days 11:06:58.219
    Probably caused by :memory_corruption ( nt!MiAgeWorkingSet+2cb )
    BugCheck 50, {fffff6800e2120a8, 0, fffff803e288e58b, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff6800e2120a8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff803e288e58b, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 12 10:38:32.469 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051214-24406-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 5:49:24.285
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1a443 )
    BugCheck 1000007E, {ffffffffc0000005, ffffd00048b54bd9, ffffd00049d15328, ffffd00049d14b30}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: ffffd00048b54bd9, The address that the exception occurred at
    Arg3: ffffd00049d15328, Exception Record Address
    Arg4: ffffd00049d14b30, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 12 04:48:40.580 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051214-29062-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 0:36:57.395
    Probably caused by :memory_corruption
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffd000222b2ac0, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff80199b39454, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000001, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat May 10 09:57:11.530 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051014-33562-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:3 days 22:47:57.348
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+20c37 )
    BugCheck 50, {fffff802fe72a71a, 8, fffff802fe72a71a, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff802fe72a71a, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff802fe72a71a, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BAD_IP_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue May  6 11:08:49.448 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050614-34781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 4:26:47.265
    *** WARNING: Unable to verify timestamp for athwbx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
    Probably caused by :athwbx.sys ( athwbx+c5c6e )
    BugCheck 1000007E, {ffffffffc0000005, fffff801ddf2bc6e, ffffd001aa6a4648, ffffd001aa6a3e50}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801ddf2bc6e, The address that the exception occurred at
    Arg3: ffffd001aa6a4648, Exception Record Address
    Arg4: ffffd001aa6a3e50, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_athwbx+c5c6e
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May  5 04:35:28.446 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050514-31703-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:2 days 20:56:32.263
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+206de )
    BugCheck 3B, {c0000005, 0, ffffd001357444d0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
    Arg3: ffffd001357444d0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x3B_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May  2 07:38:26.693 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050214-27750-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 4:45:30.508
    Probably caused by :ntkrnlmp.exe ( nt!KiDeferredReadyThread+18a )
    BugCheck A, {fffff80290bd7d48, 2, 0, fffff8028092458a}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff80290bd7d48, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8028092458a, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KiDeferredReadyThread
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri May  2 02:51:52.226 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050214-27312-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:1 days 20:45:35.149
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+2dc71 )
    BugCheck 1000007E, {ffffffffc0000005, fffff801b3c49c31, ffffd00078568598, ffffd00078567da0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801b3c49c31, The address that the exception occurred at
    Arg3: ffffd00078568598, Exception Record Address
    Arg4: ffffd00078567da0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 30 06:02:14.090 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\043014-29953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:3 days 22:18:46.906
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+320b6 )
    BugCheck 10E, {1f, ffffc00023d7d470, 0, 291eb4}
    BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    Arguments: 
    Arg1: 000000000000001f, The subtype of the bugcheck:
    Arg2: ffffc00023d7d470
    Arg3: 0000000000000000
    Arg4: 0000000000291eb4
    BUGCHECK_STR:  0x10e_1f
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x10e_1f_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Apr 26 07:43:06.809 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042614-26453-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:1 days 4:02:13.466
    *** WARNING: Unable to verify timestamp for athwbx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
    Probably caused by :athwbx.sys ( athwbx+c5c6e )
    BugCheck 1E, {ffffffffc0000005, fffff800e9769c6e, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800e9769c6e, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_athwbx+c5c6e
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr 20 21:44:01.807 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042114-38171-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:2 days 5:32:50.625
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: ZEROED_STACK
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Apr 18 16:10:35.985 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-27437-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 20:48:20.291
    *** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
    *** WARNING: Unable to verify timestamp for athwbx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
    Probably caused by :wfplwfs.sys ( wfplwfs+249ed )
    BugCheck D1, {fffff801e4b139ed, a, 8, fffff801e4b139ed}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff801e4b139ed, memory referenced
    Arg2: 000000000000000a, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff801e4b139ed, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  TubeDigger.exe
    FAILURE_BUCKET_ID: AV_CODE_AV_PAGED_IP_wfplwfs+249ed
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr 17 19:21:47.479 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041814-28921-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 2:19:56.295
    Probably caused by :memory_corruption
    BugCheck 50, {fffff80033e51090, 0, fffff80035e8e0d6, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff80033e51090, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80035e8e0d6, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr 17 17:01:20.179 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\041714-36687-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:6 days 4:25:26.995
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+472e2 )
    BugCheck FC, {ffffe001e48a7928, 80000001036009e3, ffffd0002644d720, 4}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    Arguments: 
    Arg1: ffffe001e48a7928, Virtual address for the attempted execute.
    Arg2: 80000001036009e3, PTE contents.
    Arg3: ffffd0002644d720, (reserved)
    Arg4: 0000000000000004, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  TubeDigger.exe
    FAILURE_BUCKET_ID: 0xFC_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 2494
     
    Processor may be overclocked!
    Expected Frequency:   2000
    Actual Frequency:     2494
    Overclock Ratio:      1.247
     
      BIOS Version                  K56CB.205
      BIOS Release Date             03/13/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  K56CB
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated (if available).
    Code:
    **************************Sun Jun  8 08:21:59.134 2014 (UTC - 4:00)**************************
    ASMMAP64.sys         Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys     Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys        Thu Sep 22 22:04:40 2011 (4E7BE938)
    vrtaucbl.sys         Sun Apr  1 05:08:53 2012 (4F781B25)
    RtsBaStor.sys        Wed Jun 13 06:09:02 2012 (4FD866BE)
    HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
    kbfiltr.sys          Wed Aug  1 23:22:22 2012 (5019F26E)
    dump_iaStorA.sys     Mon Nov 19 15:09:40 2012 (50AA9204)
    iaStorA.sys          Mon Nov 19 15:09:40 2012 (50AA9204)
    DptfManager.sys      Mon Dec 17 19:07:12 2012 (50CFB3B0)
    DptfDevDram.sys      Mon Dec 17 19:07:45 2012 (50CFB3D1)
    DptfDevGen.sys       Mon Dec 17 19:08:05 2012 (50CFB3E5)
    DptfDevFan.sys       Mon Dec 17 19:08:21 2012 (50CFB3F5)
    DptfDevProc.sys      Mon Dec 17 19:09:51 2012 (50CFB44F)
    AsusTP.sys           Thu Jan 10 08:29:56 2013 (50EEC254)
    RTKVHD64.sys         Wed Jan 23 05:56:53 2013 (50FFC1F5)
    npf.sys              Thu Feb 28 20:31:24 2013 (513004EC)
    athwbx.sys           Mon Jul 15 03:29:50 2013 (51E3A4EE)
    iwdbus.sys           Wed Jul 24 21:06:12 2013 (51F07A04)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    IntcDAud.sys         Thu Aug 29 10:42:53 2013 (521F5DED)
    Rt630x64.sys         Mon Sep  9 02:47:07 2013 (522D6EEB)
    igdkmd64.sys         Mon Sep 16 20:08:54 2013 (52379D96)
    AsHIDSwitch64.sys    Mon Oct  7 21:45:17 2013 (525363AD)
    nvlddmkm.sys         Wed Oct 23 02:21:50 2013 (52676AFE)
    nvpciflt.sys         Wed Oct 23 02:22:31 2013 (52676B27)
    btfilter.sys         Thu Jan  2 00:24:20 2014 (52C4F804)
    rzudd.sys            Mon May 19 02:43:44 2014 (5379A820)
    rzvkeyboard.sys      Mon May 19 02:43:57 2014 (5379A82D)
    rzdaendpt.sys        Mon May 19 02:44:07 2014 (5379A837)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 26 23:52:24.570 2014 (UTC - 4:00)**************************
    nvlddmkm.sys         Thu Jan 10 14:41:20 2013 (50EF1960)
    nvpciflt.sys         Thu Jan 10 14:41:45 2013 (50EF1979)
    eudskacs.sys         Tue Sep  3 23:14:03 2013 (5226A57B)
    eubakup.sys          Tue Sep  3 23:14:10 2013 (5226A582)
    EUBKMON.sys          Tue Sep  3 23:14:32 2013 (5226A598)
    EuFdDisk.sys         Tue Sep  3 23:14:38 2013 (5226A59E)
    rzudd.sys            Tue Apr  8 22:28:33 2014 (5344B051)
    rzvkeyboard.sys      Tue Apr  8 22:28:44 2014 (5344B05C)
    rzdaendpt.sys        Tue Apr  8 22:28:47 2014 (5344B05F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat May 24 17:34:34.511 2014 (UTC - 4:00)**************************
    nvpciflt.sys         Tue Mar  4 05:58:52 2014 (5315B1EC)
    nvlddmkm.sys         Tue Mar  4 06:07:52 2014 (5315B408)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May  5 04:35:28.446 2014 (UTC - 4:00)**************************
    hssdrv6.sys          Mon Aug 12 19:07:53 2013 (52096AC9)
    rzudd.sys            Fri Nov 15 01:34:51 2013 (5285C08B)
    rzvkeyboard.sys      Fri Nov 15 01:34:58 2013 (5285C092)
    rzdaendpt.sys        Fri Nov 15 01:34:59 2013 (5285C093)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Apr 17 17:01:20.179 2014 (UTC - 4:00)**************************
    agp440.sys           Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys           Thu Aug 22 07:39:38 2013 (5215F87A)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=vrtaucbl.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
    http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=eudskacs.sys
    http://www.carrona.org/drivers/driver.php?id=eubakup.sys
    http://www.carrona.org/drivers/driver.php?id=EUBKMON.sys
    http://www.carrona.org/drivers/driver.php?id=EuFdDisk.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
    http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
    http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    win 8.1 64bit


    Thank you for the reply man!
    everything is updated, bios, drivers and WU.. my cpu has turboboost and hotspotsield was already unistalled, so i should have an hardware problem.. i've done a memtest and my ram is ok, crystal disk says nothing is wrong with my hard disk, my gpu looks normal too ...looks like problem should be the mobo, but is there a way to be 100% sure about it?
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There are no 100% sure motherboard tests. They're too expensive to make, so it's easier for the manufacturer's to replace the motherboards in order to test.

    Run the rest of the diags from here: Hardware Diagnostics
    If they ALL pass, then try this procedure to help rule things out: Hardware Stripdown Troubleshooting

    I've been through the problems with a bad mobo and it's very frustrating - good luck!
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    win 8.1 64bit


    very frustrating indeed lol, so after using intel processor diagnostic tool (no issues have been found) i've been monitoring the CPU temps while gaming, they reach 85░C ...isnt it too high for a cpu? could this be the cause of all those BSODs and game crashes? ...i want to try to disable the turboboost feature but i cant find it in the BIOS even tough it is the last version ... my cpu is an intel i7 3537U

    EDIT: i've managed to disable the turboboost with CPUID Tmonitor and the temperature of the CPU wont get higher than 70░C now, sadly im still crashing

    this week ill send this notebook to fix for a second time, hoping they will change the mobo.......
    Last edited by CRICIO; 13 Jun 2014 at 16:52.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please zip up and upload the contents of C:\Windows\Minidump with your next post.
    We'll continue to troubleshoot this until it's fixed - either by the service center or by our efforts
      My System SpecsSystem Spec

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