Windows 8 and 8.1 Forums


Lockup- Constant Recover by Graphics Driver nvlddmkm

  1. #1


    England
    Posts : 6
    Win 8.1 Pro

    Lockup- Constant Recover by Graphics Driver nvlddmkm


    Hi Guys

    Over the past 3 weeks been getting "Display driver nvlddmkm stopped responding and has success" popping up randomly seems to happen first thing after recover from sleep or a fresh boot up. It happens about 4 to 8 times then settles down. On the odd occasion it freezes the mouse and the whole computer niot even ctrl-alt-del will help!!!

    Scrolling in Excel or in my browser seems to trigger it.
    ****
    10 June 2014 Also getting BSOD

    Also added BSOD zip file to post

    I have done a fresh install of my video card drivers several times but nothing is helping!
    I have run DISM but i get an error

    So guys i need help to nail down what is happening PLEASE


    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]
    The restore operation failed. Either the repair source was not found or the comp
    onent store cannot be repaired.


    Error: 0x800f081f


    DISM failed. No operation was performed.
    For more information, review the log file.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


    C:\WINDOWS\system32>


    Log here

    Video Drivers are the latest New in GeForce 337.88 Game Ready WHQL drivers

    Dump FIles also here see attachment below
    Last edited by thorrrr; 11 Jun 2014 at 01:33.

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    What video card driver version are you using?

    You could do a Repair install of windows, you won't lose anything. See this tutorial
    Repair Install Windows 8
      My System SpecsSystem Spec

  3. #3


    England
    Posts : 6
    Win 8.1 Pro


    HI

    I have Windows 8.1 but only a Windows 8 product key. So it becomes tricky due to Microsoft not allowing product keys from 8 to 8.1
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Windows 8.1 is only an update. Your Windows 8 key will work, just be sure to have it handy.
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Windows 8.1 is more than just an update, its a full blown OS upgrade. Windows 8.1 will not accept an 8.0 key for setup so what key you have can be an issue depending on what your trying to do. You can activate Windows 8.1 with an 8.0 key but you can't install 8.1 with an 8.0 key.
      My System SpecsSystem Spec

  6. #6


    England
    Posts : 6
    Win 8.1 Pro


    SO guys

    Back to my issue please can you advice further? I have now noticed my Pc if left on runs fine but from boot up it starts playing up. I booted this morning left it 15 minutes went to sign in frozen! I rebooted i logged straight in no issue but after 5 minutes mouse froze and whole system froze not even cntl-alt-del or ctrl shift -esc.

    I am leaning towards hardware but not sure how to work out what it is.??
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Did you try the Repair Install Windows 8 ?
      My System SpecsSystem Spec

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