Windows 8 and 8.1 Forums


BSOD occurs every roughly 40 minutes. Laptop being slow

  1. #1


    Posts : 1
    windows 8.1

    BSOD occurs every roughly 40 minutes. Laptop being slow


    Recently i've been getting the BSOD out of nowhere. It happens roughly every 30-40 minutes for the past few hours regardless of what im doing and my laptop has become rediculously slow. The blue screen says "KERNEL_DATA_INPAGE_ERROR". Please help me figure it out. Here's my dump files.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    FYI - KERNEL_DATA_INPAGE_ERROR is one of the BSOD's that can be hardware related.

    C: drive only has about 11% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Update Bluetooth drivers to the latest, Win8.1 compatible version (Win8 version may cause problems on Win8.1 systems)

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

    UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

    mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

    mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

    mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
    EgisTec Inc. Fingerprint Biometrics
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
    Virtual Machine Monitor driver - Microsoft Virtual PC 2004
    http://www.carrona.org/drivers/driver.php?id=vmm.sys

    Beyond this, as there were only 2 memory dumps in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings'




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Jun  8 21:35:40.175 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060814-90281-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:0 days 16:08:56.340
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )
    BugCheck 7A, {4, 0, ffffe0011daa3db0, 7fff8f5ce5a0}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe0011daa3db0, current process (virtual address for lock type 3, or PTE)
    Arg4: 00007fff8f5ce5a0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  SettingSyncHos
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  V2.11
      BIOS Release Date             11/05/2012
      Manufacturer                  Acer
      Product Name                  Aspire V5-571P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May  7 02:13:27.065 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\050614-79609-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
    System Uptime:2 days 3:00:10.818
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :intelppm.sys ( intelppm+2214 )
    BugCheck 1E, {ffffffffc0000005, fffff80174998214, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80174998214, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+2214
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  V2.11
      BIOS Release Date             11/05/2012
      Manufacturer                  Acer
      Product Name                  Aspire V5-571P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Jun  8 21:35:40.175 2014 (UTC - 4:00)**************************
    NTIDrvr.sys                 Mon Apr 19 21:39:04 2010 (4BCD05B8)
    UBHelper.sys                Tue Jul  6 00:20:31 2010 (4C32AF0F)
    mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)
    mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)
    mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    vmm.sys                     Wed Dec 28 08:28:47 2011 (4EFB198F)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    RTKVHD64.sys                Tue Jul 24 05:42:48 2012 (500E6E18)
    aPs2Kb2Hid.sys              Sat Aug  4 06:19:18 2012 (501CF726)
    ETD.sys                     Thu Aug 16 22:46:49 2012 (502DB099)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
    btath_avdt.sys              Fri Nov 22 02:15:28 2013 (528F0490)
    btath_a2dp.sys              Fri Nov 22 02:17:31 2013 (528F050B)
    athw8x.sys                  Mon Dec  2 03:17:07 2013 (529C4203)
    btfilter.sys                Fri Dec 20 02:42:05 2013 (52B3F4CD)
    avgwfpa.sys                 Mon Mar 31 10:06:42 2014 (53397672)
    avgrkx64.sys                Tue May 13 08:04:26 2014 (53720A4A)
    avgidsdrivera.sys           Tue May 13 08:04:50 2014 (53720A62)
    avgmfx64.sys                Tue May 13 08:05:03 2014 (53720A6F)
    avgdiska.sys                Tue May 13 08:05:03 2014 (53720A6F)
    avgidsha.sys                Tue May 13 08:05:36 2014 (53720A90)
    avgloga.sys                 Tue May 13 08:06:01 2014 (53720AA9)
    avgldx64.sys                Tue May 13 08:20:22 2014 (53720E06)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed May  7 02:13:27.065 2014 (UTC - 4:00)**************************
    avgtpx64.sys                Wed Mar 12 06:48:45 2014 (53203B8D)
    avgrkx64.sys                Thu Mar 27 16:03:14 2014 (53348402)
    avgloga.sys                 Thu Mar 27 16:04:55 2014 (53348467)
    avgldx64.sys                Thu Mar 27 16:07:07 2014 (533484EB)
    avgdiska.sys                Thu Mar 27 16:14:19 2014 (5334869B)
    avgidsha.sys                Thu Mar 27 16:14:22 2014 (5334869E)
    avgmfx64.sys                Mon Mar 31 10:06:21 2014 (5339765D)
    avgidsdrivera.sys           Fri Apr 18 09:01:52 2014 (53512240)
    
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=vmm.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
      My System SpecsSystem Spec

BSOD occurs every roughly 40 minutes. Laptop being slow
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