Windows 8 and 8.1 Forums


Random BSOD BC Code 0x00000124 ntoskrnl.exe Windows 8.1

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The last 3 memory dumps are all STOP 0x124's - which are usually hardware errors.
    Additionally, there aren't any signs of other issues (such as compatibility or driver issues), so it's most likely a hardware problem.
    Please ensure that you complete ALL of these diagnostics: Hardware Diagnostics
    Then, start on this procedure in order to attempt to isolate the problem component: Hardware Stripdown Troubleshooting

    Good luck!

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Jun 19 12:43:04.668 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-17562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 7:59:26.349
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001a640b028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001a640b028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  prime95.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  F6
      BIOS Release Date             01/20/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-D3HP
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun 19 02:43:42.635 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-14234-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 5:21:10.315
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe00156600028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00156600028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  Watch_Dogs.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  F6
      BIOS Release Date             01/20/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-D3HP
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 21:11:49.787 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\061814-12453-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:10:14.466
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0010e8e2028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0010e8e2028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  ffxiv.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  F6
      BIOS Release Date             01/20/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z87-D3HP
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Jun 19 12:43:04.668 2014 (UTC - 4:00)**************************
    ALSysIO64.sys          Tue Mar  5 16:50:34 2013 (513668AA)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    TeeDriverx64.sys       Thu Sep  5 14:02:18 2013 (5228C72A)
    nvhda64v.sys           Thu Nov 28 08:38:09 2013 (52974741)
    iwdbus.sys             Tue Dec 17 17:47:38 2013 (52B0D48A)
    RTKVHD64.sys           Fri Mar 14 07:03:23 2014 (5322E1FB)
    e1d64x64.sys           Fri Mar 14 14:10:25 2014 (53234611)
    dump_iaStorA.sys       Thu Apr  3 19:00:05 2014 (533DE7F5)
    iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    nvlddmkm.sys           Mon May 19 19:08:44 2014 (537A8EFC)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jun 19 02:43:42.635 2014 (UTC - 4:00)**************************
    igdkmd64.sys           Wed Jan 22 17:42:16 2014 (52E04948)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jun 18 21:11:49.787 2014 (UTC - 4:00)**************************
    tap0901.sys            Thu Aug 22 08:40:01 2013 (521606A1)
    nvvad64v.sys           Fri Mar 28 09:32:06 2014 (533579D6)
    
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    e1d64x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys

      My System SpecsSystem Spec

  2. #12


    Posts : 8
    Windows 8.1 64 bits


    I'll keep testing but I really don't what else to do.. I only need to know what part of my computer is having this problems. The last time I did a fresh windows install my computer was working fine for 1 and a half months but suddendly started to have BSOD's ( same thing with windows 7 but it was fine for like 4 or 5 months)

    I hope I can find the reason for this BSOD's.. I don't have spare parts to try one by one


    "FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE" ( This means my cpu is having this problems or could be any other part of my computer? )
      My System SpecsSystem Spec

  3. #13


    Posts : 5,139
    Win8.1Pro - Finally!!!


    "FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE" ( This means my cpu is having this problems or could be any other part of my computer? )
    This error is simply your processor reporting an error to Windows. The error that it caught occurred in the processor cache - but it's not necessarily a problem with the processor cache. Older processors didn't have this capability (so this is a fairly new error) - but even the current processors aren't advanced enough to report in clearer terms. The error can be from any part of the computer.

    Here's is some documentation on the STOP 0x124 error: BSOD Index - STOP 0x124

    Here's how to figure out what's to blame:

    You run the hardware diagnostics that I suggested: Hardware Diagnostics
    They will tell you if there's problems with:
    - virus'
    - hard drive
    - memory (RAM)
    - CPU
    - memory controller
    - video/video memory
    You can report the results of the testing here, and we'll help you interpret the results.

    If there are no problems, then try the stripdown link ( Hardware Stripdown Troubleshooting )
    It will let you remove parts (rather than replace them) and test to see if any of those are the problem.
    At the end, you'll either have figured it out, or will have ruled out enough parts that you won't be spending a bundle of money replacing parts.

    There is no guarantee that you won't have to replace parts at some point.
    Also, you can purchase parts from a store with a good return policy. That way you can return them (for your money back) if they aren't needed.

    Or, you can take it to a computer shop and have a technician diagnose it for you. We charge $70 (US) to perform the diagnosis in my shop.

    Good luck!
      My System SpecsSystem Spec

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Random BSOD BC Code 0x00000124 ntoskrnl.exe Windows 8.1
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