Windows 8 and 8.1 Forums


BSOD All the Time. Crash Dumps say ntoskrnl.exe

  1. #1


    Posts : 4
    8.1

    BSOD All the Time. Crash Dumps say ntoskrnl.exe


    Hello, I'm new here and have a major problem,

    I've built myself a new computer.

    Gigabite F2A88XM-03H Motherboard
    AMD A10-7850K APU
    Radeon R7 260X Graphics Card
    16 GB of ram.


    It has been BOSD -ing constantly. Sometimes hourly. It doesn't matter what I'm doing. Video Games, Kerbal Space Program, surfing the web, watching youtube, or just typing in word.

    I've tried a full re install of windows. I've tried refreshing windows. I've cleaned the registry, checked the drives for errors. I've run memtest for a full day. I've updated all of my drivers. I can't find or fix the problem.

    I have a ton of mini crash dumps. The ones I've looked at say ntoskrnl.exe is the problem.

    Can anyone help?

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    8.1


    Here are the crash dumps in .txt files.

    I think some of them might have occurred during an update. But most were just during regular computer use.



    Also, I am not overclocking. My ram is running at the manufacturer's specs. And my CPU isn't overheating.


    I've tried everything I can think of and everything I can find online.

    Any help you can offer will be greatly appreciated.


    Sorry If I did any of this wrong. This is a little out of my depth when it comes to computers.
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1


    Please couldyou post your dumpfiles according to these instructions here https://www.eightforums.com/bsod-crashes-debugging/10685-blue-screen-death-bsod-posting-instructions.html .
    Please use option one and use Grab all.

      My System SpecsSystem Spec

  4. #4


    Posts : 4
    8.1


    Alright, I have done that, here is the zipped folder.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Only 49 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    These devices have problems in Device Manager:
    Microsoft Basic Display Adapter PCI\VEN_1002&DEV_130F&SUBSYS_01231002&REV_00\3&267A616A&1&08 This device is not working properly because Windows cannot load the drivers required for this device.
    PCI Device PCI\VEN_1022&DEV_1423&SUBSYS_14231022&REV_00\3&267A616A&1&02 The drivers for this device are not installed.
    These devices are your AMD Radeon R7 200 Series / ECS A75F2-M2 and AMD Radeon HD Please install the latest, Win8.1 compatible drivers for these devices immediately. The chipset drivers should be available from the Gigabyte website and the video card drivers will be available from the AMD website.

    Just as an aside, your video card seems to have drivers loaded in the dump files. If updating the drivers doesn't fix the devices in Device Manager - and you don't discover any hardware problems with them - then you might consider uninstalling them in order to see what happens (backup your stuff first!).

    Out of 6 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers) - and older systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jun  7 23:29:30.228 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-8812-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:42:51.939
    Probably caused by :ntkrnlmp.exe ( nt!KiSwapThread+152 )
    BugCheck 3B, {c0000005, fffff8011eea8912, ffffd000299e0b10, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8011eea8912, Address of the instruction which caused the bugcheck
    Arg3: ffffd000299e0b10, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  DismHost.exe
    FAILURE_BUCKET_ID: 0x3B_nt!KiSwapThread
      BIOS Version                  F5
      BIOS Release Date             01/09/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 22:27:19.253 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-8515-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 1:33:14.958
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd0002761fdc0, ffffd0002761fd18, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0002761fdc0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0002761fd18, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  TiWorker.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
      BIOS Version                  F5
      BIOS Release Date             01/09/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 20:52:24.579 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-12765-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:31:23.285
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1c861 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8000167e811, ffffd000249f5638, ffffd000249f4e40}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8000167e811, The address that the exception occurred at
    Arg3: ffffd000249f5638, Exception Record Address
    Arg4: ffffd000249f4e40, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_dxgmms1!VidMmInterface
      BIOS Version                  F5
      BIOS Release Date             01/09/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 19:33:10.844 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-6531-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:01:02.550
    *** ERROR: Module load completed but symbols could not be loaded for rdyboost.sys
    Probably caused by :rdyboost.sys ( rdyboost+11fe2 )
    BugCheck 19, {22, ffffe000029e5000, 0, 0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000022, 
    Arg2: ffffe000029e5000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x19_22
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x19_22_rdyboost+11fe2
      BIOS Version                  F5
      BIOS Release Date             01/09/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 19:31:43.162 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-7265-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 3:29:59.868
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1caf5 )
    BugCheck 1A, {41284, 10769000, 3265, fffff58010804000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 0000000010769000
    Arg3: 0000000000003265
    Arg4: fffff58010804000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
      BIOS Version                  F5
      BIOS Release Date             01/09/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jun  7 15:20:56.287 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060714-11562-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 1:02:00.857
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1caf5 )
    BugCheck 1A, {41284, 1116c000, 3fe3, fffff58010804000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 000000001116c000
    Arg3: 0000000000003fe3
    Arg4: fffff58010804000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  Steam.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
      BIOS Version                  F5
      BIOS Release Date             01/09/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jun  7 23:29:30.228 2014 (UTC - 4:00)**************************
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    AODDriver2.sys              Wed Sep 11 23:36:40 2013 (523136C8)
    aswHwid.sys                 Tue Apr  8 11:43:26 2014 (5344191E)
    aswRdr2.sys                 Thu Apr 17 07:02:56 2014 (534FB4E0)
    aswMonFlt.sys               Thu Apr 17 07:04:01 2014 (534FB521)
    aswRvrt.sys                 Thu Apr 17 07:04:41 2014 (534FB549)
    aswVmm.sys                  Thu Apr 17 07:04:55 2014 (534FB557)
    atikmpag.sys                Wed Apr 23 04:10:03 2014 (5357755B)
    atikmdag.sys                Wed Apr 23 05:06:07 2014 (5357827F)
    aswSnx.sys                  Mon May  5 04:04:42 2014 (5367461A)
    aswSP.sys                   Mon May  5 04:11:11 2014 (5367479F)
    aswStm.sys                  Mon May  5 04:11:48 2014 (536747C4)
    
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    8.1


    Alright, thanks for all the help.

    Here's my update;

    Windows Update has been slowly installing all of the newer updates over the past week. After seeing this, I checked now, and got the last two. According to update, I am all good now.

    I was really surprised when you said my video drivers weren't up to date, because that's the first thing I checked. I checked again, and every time I tried the install, nothing would happen and windows said the drivers were up to date. But then I updated the drivers for the on board video. I would have never thought to do that. And after that one was updated, it let me update my other graphics card.

    I followed the instructions to install the drivers without installing the other AMD software. So now my video drivers should be good.


    I tried to get the bios update, but my computer keeps saying the install file is not compatible, that I need to get the 64 bit version. I am extremely hesitant about touching the bios or motherboard driver stuff, as I have never done it before.


    I think I'm going to wait to see if the video driver and chipset updates fixed the problem. If it hasn't, then I might consider looking into bios updates.

    Thanks again for all of the help. Here's hoping its fixed.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Integrated video is a genuine PITA. On my system I can't update the ATI drivers unless I use the OEM provided drivers (as the Intel drivers won't let the ATI drivers install unless they're signed by Intel). Rather than fuss with it, I've left my ATI drivers inoperable.

    If you're having difficulties with the BIOS - DO NOT MESS WITH IT!!!!
    You can physically damage the motherboard doing this.
    Unfortunately, this leaves you with the problem of the BIOS being outdated (and maybe not compatible w/Win8)
    Maybe you can check the manufacturer's forums for assistance with the BIOS problem?

    Good luck!
      My System SpecsSystem Spec

BSOD All the Time. Crash Dumps say ntoskrnl.exe
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