Windows 8 and 8.1 Forums

BSOD 3-4 times/week, possible issue with Windows Kernel

  1. #31

    Posts : 16
    Windows 8.1 x64

    Just had another BSOD. I don't think I've had this one before, so maybe it'll shed some more light on the situation. Dump file is attached.

    I haven't disassembled yet because from what I was able to gather from a quick Google search, it seems to be a memory corruption problem on the software side.

    Leading up to the BSOD:
    System was functioning great. Four days without any problems. Lots of uptime, lots of sleeps and wakeups, no problems at all. I was using the system normally, then opened up Spotify. Less than 3 seconds later, BSOD.

      My System SpecsSystem Spec

  2. #32

    Posts : 5,139
    Win8.1Pro - Finally!!!

    This is looking more and more like a hardware problem.
    In addition to my recent suggestions (about trying different hardware parts), please be sure that you've run the diagnostics that I suggest (I can't recall if I've aske you to run them previously): Hardware Diagnostics

    If that doesn't find anything, then we'll have to consider this procedure: Hardware Stripdown Troubleshooting
    Unfortunately, this'll take some time - and if you're not getting BSOD's often, you'll spend an awfully lot of time waiting for one as you try each and every component.

    The following is for informational purposes only.
    **************************Wed Aug  6 23:38:40.881 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\080614-4781-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:3 days 9:23:33.573
    Probably caused by :memory_corruption ( nt!MiBadShareCount+4b )
    BugCheck 4E, {99, 22080c, 2, a0002100021d815}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 000000000022080c, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 0a0002100021d815, 0
    BUGCHECK_STR:  0x4E_99
    PROCESS_NAME:  SpotifyHelper.
    FAILURE_BUCKET_ID: 0x4E_99_nt!MiBadShareCount
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F8
      BIOS Release Date             05/02/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H87-D3H
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Wed Aug  6 23:38:40.881 2014 (UTC - 4:00)**************************
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    TeeDriverx64.sys     Thu Sep  5 14:02:18 2013 (5228C72A)
    IntcDAud.sys         Fri Feb 21 08:50:26 2014 (530759A2)
    iwdbus.sys           Thu Mar 13 17:59:14 2014 (53222A32)
    RTKVHD64.sys         Fri Mar 14 07:03:23 2014 (5322E1FB)
    e1d64x64.sys         Fri Mar 14 14:10:25 2014 (53234611)
    iaStorA.sys          Thu Apr  3 19:00:05 2014 (533DE7F5)
    dump_iaStorA.sys     Thu Apr  3 19:00:05 2014 (533DE7F5)
    igdkmd64.sys         Sat May 17 00:17:35 2014 (5376E2DF)
      My System SpecsSystem Spec

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BSOD 3-4 times/week, possible issue with Windows Kernel
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