Windows 8 and 8.1 Forums


Driver Power State Failure in sleep mode

  1. #11


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi M15,

    I got a reply and here is what they told me to ask you :-

    1. First, remove Kaspersky Antivirus using this **LINK** to see if the issue still occurs or not as there are many cases when the Antivirus is to be blamed. Replace with Microsoft Security Essentials using this **LINK**. Test whether this solves your problem or not.

    2. Please update your Bluetooth drivers. If you are using an external Bluetooth device, try removing it and see if the BSOD stops or not. Furthermore, please update your Qualcomm Atheros Drivers using this **LINK**.

    3. Please remove NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology), and ExpressCache as well.

    4. Please update your Intel Rapid Storage driver (Dates back to 2012) as it is old and probably causing the issue.

    5. Please make sure that the firmware of your SSD is up-to-date. Also, see if there is any loose connection or not.


    Follow these steps, one by one and see if the problem gets solved before proceeding to the next step. Let me know how it goes ^_^

      My System SpecsSystem Spec

  2. #12


    Posts : 8
    Windows 8.1


    The problem was solved after removing the NTI CD Driver by renaming it and uninstalling ExpressCache, so now the computer can be closed and put to sleep without restarting. After I saw that it worked, I changed the name of the NTI Driver back to normal so I could continue to access my D: drive and the computer is still working properly. The connection issue also seems to have resolved itself in the process, so I guess ExpressCache was somehow interrupting it or something. Since it's been fixed, I went ahead and tried to update the Intel rapid Storage Technology driver since it was old, but I guess updating it doesn't allow the Intel Rapid Storage application to run. Instead I rolled back that particular driver and things are still working fine. I'll probably update that driver in the future, but for now I'll just leave my computer as is.

    Thanks for the help blueelvis, saved me from getting completely angry at my computer.
      My System SpecsSystem Spec

  3. #13


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by M15 View Post
    The problem was solved after removing the NTI CD Driver by renaming it and uninstalling ExpressCache, so now the computer can be closed and put to sleep without restarting. After I saw that it worked, I changed the name of the NTI Driver back to normal so I could continue to access my D: drive and the computer is still working properly. The connection issue also seems to have resolved itself in the process, so I guess ExpressCache was somehow interrupting it or something. Since it's been fixed, I went ahead and tried to update the Intel rapid Storage Technology driver since it was old, but I guess updating it doesn't allow the Intel Rapid Storage application to run. Instead I rolled back that particular driver and things are still working fine. I'll probably update that driver in the future, but for now I'll just leave my computer as is.

    Thanks for the help blueelvis, saved me from getting completely angry at my computer.
    I am glad that the problem has been solved. Anyways, I would suggest you to test your system extensively. In case of any further issues, please do not hesitate to post back ^_^
      My System SpecsSystem Spec

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Driver Power State Failure in sleep mode
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