Windows 8 and 8.1 Forums


Seemingly Random BSODs on newly built PC

  1. #1


    Canada
    Posts : 36
    Windows 8.1

    Seemingly Random BSODs on newly built PC


    Hi guys,
    I have just put together my third build and I'm running into problems

    CPU: Intel Core i7-4770K 3.5GHz Quad-Core Processor
    Motherboard: ASRock Z87 Extreme4 ATX LGA1150 Motherboard
    Memory: Patriot Viper 3 16GB (2 x 8GB) DDR3-1600 Memory
    Storage: Samsung 840 EVO 250GB 2.5" Solid State Drive
    Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
    Video Card: EVGA GeForce GTX 770 4GB Dual Superclocked ACX Video Card
    Case: NZXT H440 (Red/Black) ATX Mid Tower Case
    Power Supply: XFX ProSeries 750W 80+ Gold Certified Fully-Modular ATX Power Supply
    Operating System: Microsoft Windows 8.1 (OEM) (64-bit)
    CPU Cooler: Kraken x60

    A week or so ago I installed windows on the SSD, set everything up. I had some issues with windows detecting the HDD but once I installed all the motherboard drivers, new bios, etc., everything seemed good. Unfortunately I started hitting random BSODs quite frequently, each time a different type. I got frustrated so I re installed windows and did a more patient and methodical install of the drivers and software. Tonight I got around to installing the remaining motherboard drivers, as well as a few of my apps (things like Chrome, Dropbox, Evernote) as well as GPU drivers, Audio drivers, etc.

    TONS of bsods!!

    My SF Diagnostic Tool Log:
    https://dl.dropboxusercontent.com/u/9059388/SF_08-06-2014.zip

    If interested:

    Here is my speccy snapshot: http://speccy.piriform.com/results/U2mkAfHOEShVxAcvz75rKwO
    Last edited by diofree; 09 Jun 2014 at 00:07.

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 36
    Windows 8.1


    Hi guys, I REALLY need your help.

    As I predicted, the wide variety of BSODs have begun in earnest. Mostly just browsing the web, I have not even installed any of my main productivity apps or any games.

    So far in the last several hours I have run into several different BSODs including:

    System_Service_Exception
    Memory_Management
    PFN_List_Corrupt
    Unexpected_Kernel_Mode_Trap

    Is it possible the z97 board is simply too new and doesn't have the proper driver support yet? I can't understand how else I would be getting different BSODs each time.

    I would be happy to send in new logs or files to anyone who would be able to help.
      My System SpecsSystem Spec

  3. #3


    Posts : 660
    windows 8.1


    You said most bsods occur while browsing the web, analysing your driverlist you have outdated drivers for your network adapters.

    And it is known that many network devices with windows 7driver have problems with windows 8.1
    You have a ASUS USB-N53 802.11a/b/g/n Network Adapter device with drivers from 2012. Please updatethis to the latest windows 8 compatible drivers from here Networking - USB-N53 - ASUS


    Your TAP-Win32 Adapter V9 has outfated drivers from 2011, please update to windows 8.1 compatible drivers.
    Driver Description: TAP-Win32 Adapter V9 or
    OpenVPN driver or COMODODriver Update Site: Downloads or Login Requires registration

    The drivers from your Silicone Labs USBXpress Development Kit are from 2010, check if they are windows 8.1 compatible.
    Driver Description: Silicone Labs USBXpress Development Kit
    Driver Update Site: Support for Silicon Labs Mixed-Signal ICs | Silicon Labs

    If this does not stop the bsod, please post a new SF.zip with all your other dumpfiles.
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 36
    Windows 8.1


    Quote Originally Posted by lifetec View Post
    You said most bsods occur while browsing the web, analysing your driverlist you have outdated drivers for your network adapters.

    And it is known that many network devices with windows 7driver have problems with windows 8.1
    You have a ASUS USB-N53 802.11a/b/g/n Network Adapter device with drivers from 2012. Please updatethis to the latest windows 8 compatible drivers from here Networking - USB-N53 - ASUS


    Your TAP-Win32 Adapter V9 has outfated drivers from 2011, please update to windows 8.1 compatible drivers.
    Driver Description: TAP-Win32 Adapter V9 or
    OpenVPN driver or COMODODriver Update Site: Downloads or Login Requires registration

    The drivers from your Silicone Labs USBXpress Development Kit are from 2010, check if they are windows 8.1 compatible.
    Driver Description: Silicone Labs USBXpress Development Kit
    Driver Update Site: Support for Silicon Labs Mixed-Signal ICs | Silicon Labs

    If this does not stop the bsod, please post a new SF.zip with all your other dumpfiles.
    thank you very much, i will try this right away.
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 36
    Windows 8.1


    Hi again. So I unplugged the USB network adapter and was BSOD free for about 12 hours. I managed to go without any crashes in Chrome and even downloaded and installed Watch Dogs without issue. I did just encounter a blue screen but that may have been caused by the game. Something odd is happening though, I can't seem to open Event Viewer. I have tried from the start menu or from administrative tools, I click on the icon and nothing opens.

    What is going on? Why won't it open?
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 36
    Windows 8.1


    I have just had several more BSODs. I have attached the dmp files here:
    https://dl.dropboxusercontent.com/u/9059388/Dumps.zip

    Is it normal for my memory.dmp file to be 544 MB? I have not attached that one due to size...

    On Sun 6/8/2014 8:58:27 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\060814-5109-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
    Bugcheck code: 0x1A (0x41201, 0xFFFFF68000251620, 0xD9B0000199659867, 0xFFFFE00137D274C0)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoftฎ Windowsฎ Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Sun 6/8/2014 8:58:27 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x1A (0x41201, 0xFFFFF68000251620, 0xD9B0000199659867, 0xFFFFE00137D274C0)
    Error: MEMORY_MANAGEMENT
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Sun 6/8/2014 8:36:59 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\060814-5562-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
    Bugcheck code: 0x4E (0x99, 0x407D5E, 0x2, 0x60001800018125F)
    Error: PFN_LIST_CORRUPT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoftฎ Windowsฎ Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that the page frame number (PFN) list is corrupted.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 36
    Windows 8.1


    More errors, these seem to tie to NVIDIA drivers... These errors seem all over the map. Motherboard??

    On Mon 6/9/2014 4:33:15 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\060814-4859-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1AF2B3)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8018AA942B3, 0xFFFFD00022B5B4E0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 337.88
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 337.88
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 337.88 , NVIDIA Corporation).
    Google query: NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION



    On Mon 6/9/2014 4:33:15 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x1AF2B3)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8018AA942B3, 0xFFFFD00022B5B4E0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 337.88
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 337.88
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 337.88 , NVIDIA Corporation).
    Google query: NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION
      My System SpecsSystem Spec

  8. #8


    Canada
    Posts : 36
    Windows 8.1


    Here is my new SF Diagnostic Tool Log
    https://dl.dropboxusercontent.com/u/...08-06-2014.zip
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have an ASUS USB-N53 802.11a/b/g/n Network Adapter
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Please install the drivers for this device:
    Ethernet Controller PCI\VEN_1969&DEV_E091&SUBSYS_E0911849&REV_10\4&23B6D2A4&0&00E3 The drivers for this device are not installed.
    It's difficult to pin the blame on any one thing here. Try this:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings'

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    OpenHardwareMonitor.sys Sat Jul 26 09:29:37 2008 (488B26C1)

    OpenHardwareMonitor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    SiLib.sys Thu Jul 15 18:08:26 2010 (4C3F86DA)
    USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys

    SiUSBXp.sys Thu Jul 15 18:27:13 2010 (4C3F8B41)
    Silicone Labs USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Jun  9 00:33:15.816 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060814-4859-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:18:57.465
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1af2b3 )
    BugCheck 3B, {c0000005, fffff8018aa942b3, ffffd00022b5b4e0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8018aa942b3, Address of the instruction which caused the bugcheck
    Arg3: ffffd00022b5b4e0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_nvlddmkm+1af2b3
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Jun  8 16:58:27.041 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060814-5109-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:20:40.689
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2aebd )
    BugCheck 1A, {41201, fffff68000251620, d9b0000199659867, ffffe00137d274c0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff68000251620
    Arg3: d9b0000199659867
    Arg4: ffffe00137d274c0
    BUGCHECK_STR:  0x1a_41201
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Jun  8 16:36:59.605 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\060814-5562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 15:18:06.254
    Probably caused by :memory_corruption ( nt!MiBadShareCount+4b )
    BugCheck 4E, {99, 407d5e, 2, 60001800018125f}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
    Arguments: 
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 0000000000407d5e, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 060001800018125f, 0
    BUGCHECK_STR:  0x4E_99
    PROCESS_NAME:  watch_dogs.exe
    FAILURE_BUCKET_ID: 0x4E_99_nt!MiBadShareCount
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Jun  9 00:33:15.816 2014 (UTC - 4:00)**************************
    OpenHardwareMonitor.sys     Sat Jul 26 09:29:37 2008 (488B26C1)
    SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
    SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    bdfwfpf.sys                 Wed Oct 17 08:12:10 2012 (507EA09A)
    avchv.sys                   Wed Oct 31 13:05:22 2012 (50915A52)
    bcmwl63al.sys               Thu May  2 16:00:26 2013 (5182C5DA)
    trufos.sys                  Wed Aug  7 06:46:25 2013 (52022581)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    gzflt.sys                   Fri Aug 23 06:48:49 2013 (52173E11)
    cpuz136_x64.sys             Wed Nov 27 05:33:59 2013 (5295CA97)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    avc3.sys                    Mon Dec  2 04:37:41 2013 (529C54E5)
    avckf.sys                   Mon Dec  2 04:39:31 2013 (529C5553)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Jun  8 16:58:27.041 2014 (UTC - 4:00)**************************
    e22w8x64.sys                Wed Mar 12 12:46:46 2014 (53208F76)
    bwcW8x64.sys                Thu Apr 10 11:40:24 2014 (5346BB68)
    
    OpenHardwareMonitor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    bcmwl63al.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
      My System SpecsSystem Spec

  10. #10


    Canada
    Posts : 36
    Windows 8.1


    Thank you so much John.

    a) I have since removed and uninstalled the USB adapter to see if that was the issue. If anything, I've had more blue screens so that unfortunately didn't help. However, I will purchase a new pci adapter as you recommend.

    b) the reason I uninstalled the ethernet controller was because in another post of yours, I believed you had highlighted the instability of the atheros killer drivers. I will reinstall.

    c) I will check and install any missing windows updates but i typically stay on top of that.

    Before I proceed any further, I had contacted ASrock in the meantime and they want me to update the bios (which i had already done) and then try removing one stick of ram, and swapping with the other if BSODs continue. Would you recommend i pursue this course first?

    ty
      My System SpecsSystem Spec

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