Windows 8 and 8.1 Forums


Seemingly Random BSODs on newly built PC

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please understand that BSOD's are relatively rare occurrences. Lot's of people use the USB adapters without problems (my son is one of these). But as we've seen enough of these problems that blame these devices, we have to suspect them.

    The Killer drivers aren't unstable - it's the Killer Network Manager that's been causing problems (and it's not used with all Killer cards).
    And, AFAIK, the latest version that they released has fixed those issues.

    Yes, please follow AsRock's suggestions.
    In general, I prefer to always check hardware before trying to fix software.

      My System SpecsSystem Spec

  2. #12


    Canada
    Posts : 36
    Windows 8.1


    Thanks John. I traded memory on my two pcs and pulled the gpu. What do you recommend I do after I swapped parts. Should I run something like prime95?
      My System SpecsSystem Spec

  3. #13


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'd like to see any new memory dumps that you may have had. Please zip up and upload the contents of C:\Windows\Minidump with your next post. You may have to copy it to your Desktop in order to zip it up.

    Then, please try these free hardware diagnostics: Hardware Diagnostics
    Start with the MemTest86+ and the Prime95 (because AsRock suspected memory) - but realize that ALL of the tests do test memory (to include the hard drive test - as that's where virtual memory is stored in the pagefile) Let us know the results and we'll move on from there.
      My System SpecsSystem Spec

  4. #14


    Canada
    Posts : 36
    Windows 8.1


    No errors so far! I ran prime95 for about 5 hours today with no issue.
    Still running with swapped RAM from the other computer. Just popped in the GPU again tonight to see if that creates any issues!
      My System SpecsSystem Spec

  5. #15


    Canada
    Posts : 36
    Windows 8.1


    Hey guys, I'm back. Still having issues. With the swapped RAM things seemed to work better, no BSODs anyway. The testing wasn't scientific, my wife used the computer for a few weeks while i was out of town and reported no problems. I have since swapped back to the original memory.

    Odd things have been happening again however. MUCH less bsods than before (maybe re-seating everything helped).

    I just got a Memory_Management BSOD a few minutes ago and I'm having really major issues with browsing the web.

    Whether it be Chrome or Firefox, both crash regularly ("He's Dead Jim" in Chrome) to the point they become unusable. A reboot seems to help temporarily.

    I'm trying to test the ram but can't get the USB boot to work on either Memtest86 or 86+, see https://www.eightforums.com/general-s...tml#post405965.
      My System SpecsSystem Spec

  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Use Prime95 to test the RAM within Windows. IMO it's not as thorough (and it's a different sort of test), but it works on most occasions. Prime95

    On a system that comes w/Win8 installed - you have to mess around with the UEFI, Secure Boot, and the CSM/Legacy mode in order to get it to boot from the CD/DVD.

    But, it seems to me that you've done the ultimate test (replacing the RAM)
    And, when replaced, you didn't suffer from BSOD's
    That says it's the old RAM to me

    User-mode crashes (such as Firefox and Chrome crashes) are different from BSOD's (which are kernel-mode crashes).
    Let's start with this:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
    The latest memory dumps also seem to point at hardware - so please complete the other diagnostics (to be sure that it's not another problem - or multiple problems). If unable to boot from a CD/DVD for the hard drive test, run the SeaTools for Windows test from within Windows.

    Please remove (un-install) the program responsible for these older drivers. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    REMOVE this one as it's known to cause BSOD's due to the old WinRing libraries:
    OpenHardwareMonitor.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    Open Hardware Monitor driver
    http://www.carrona.org/drivers/driver.php?id=OpenHardwareMonitor.sys

    anodlwfx.sys Fri Mar 6 05:10:08 2009 (49B0F680)
    ALPHA Networks Filter Driver
    http://www.carrona.org/drivers/driver.php?id=anodlwfx.sys

    SiLib.sys Thu Jul 15 18:08:26 2010 (4C3F86DA)
    USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys

    SiUSBXp.sys Thu Jul 15 18:27:13 2010 (4C3F8B41)
    Silicone Labs USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Jul 21 16:07:20.725 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\072114-5890-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 0:10:42.373
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1acf1 )
    BugCheck 1A, {41284, 53d52000, 36e60, fffff58010804000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 0000000053d52000
    Arg3: 0000000000036e60
    Arg4: fffff58010804000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jul 19 15:55:38.448 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071914-6265-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 17:48:00.096
    Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+2f41c )
    BugCheck 139, {3, ffffd00025066e30, ffffd00025066d88, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00025066e30, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00025066d88, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  bf4.exe
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VidMmInterface
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 02:40:17.814 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071614-5609-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:39:16.462
    *** WARNING: Unable to verify timestamp for hal.dll
    *** ERROR: Module load completed but symbols could not be loaded for hal.dll
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0013b424028, ff800000, 124}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0013b424028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR__UNKNOWN
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Jul 21 16:07:20.725 2014 (UTC - 4:00)**************************
    OpenHardwareMonitor.sys     Sat Jul 26 09:29:37 2008 (488B26C1)
    anodlwfx.sys                Fri Mar  6 05:10:08 2009 (49B0F680)
    SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
    SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
    bdfwfpf.sys                 Wed Oct 17 08:12:10 2012 (507EA09A)
    avchv.sys                   Wed Oct 31 13:05:22 2012 (50915A52)
    trufos.sys                  Wed Aug  7 06:46:25 2013 (52022581)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    gzflt.sys                   Fri Aug 23 06:48:49 2013 (52173E11)
    athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    avc3.sys                    Mon Dec  2 04:37:41 2013 (529C54E5)
    e22w8x64.sys                Wed Mar 12 12:46:46 2014 (53208F76)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    bwcW8x64.sys                Thu Apr 10 11:40:24 2014 (5346BB68)
    RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jul 16 02:40:17.814 2014 (UTC - 4:00)**************************
    avckf.sys                   Mon Dec  2 04:39:31 2013 (529C5553)
    
    OpenHardwareMonitor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=anodlwfx.sys
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    Last edited by usasma; 22 Jul 2014 at 06:59.
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Also, please remove Open Hardware Monitor. It uses the WinRing libraries which have been known to cause BSOD's on some systems. I'll edit my previous post to reflect this.
      My System SpecsSystem Spec

  8. #18


    Canada
    Posts : 36
    Windows 8.1


    Thanks John. Just wanted to give you a quick update before I pour over your latest post.

    Over the past day I have run some serious memtest86+ on the ram. Before doing this I did another fresh install of Windows 8, and installed as little as possible. Things like Open Hardware Monitor are no longer in play. I figured out the issue with booting from USB, this is working fine now. I also now have Event Viewer back with the fresh windows install.

    Specifically, this should have removed any issue surrounding these two, but I can't be sure for the other three.

    OpenHardwareMonitor.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    Open Hardware Monitor driver
    http://www.carrona.org/drivers/driver.php?id=OpenHardwareMonitor.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    For the RAM testing, I am half done, and will continue overnight unless you tell me otherwise.

    So far, I have run the first stick of RAM through about 5 hours of testing in each of the 4 DIMM slots. I am doing the tests with only one stick in at a time, so I am now going to start doing the same test with the other stick. So far, I have had ZERO errors whatsoever in all the testing. Each test runs at least 5 hours. This equates to about 20 hours of testing on the first stick.

    I took a break from testing to see if i'd get any issues playing around, I opened up a game (Heartstone) and tried to play a round but got a new BSOD "Attempted Executive of No Execute Memory".

    anyway, I will now go over your last post. Just wanted to provide the latest intel.

    EDIT: Added two uploads. I hope this doesn't mess things up for you but the information is only since the latest windows install, so a couple days only. Here are the two minidumps and the admin file you requested.

    THANK YOU

    PS. The ram is from Amazon, I'm over the return window at this point but maybe there is some flexibility given the amount of troubleshooting that some system builds require. I could just try returning them outright, but I'm worried it could be something with the board.

    EDIT2: So just got another Memory BSOD, not included in the uploaded files though. let me know if you want it. This is what worries me because I just tested this same stick of ram in all four slots and there were no errors found...

    EDIT3:
    In light of above, I'm wondering if i should just RMA the board and see if it was the culprit?
    Last edited by diofree; 23 Jul 2014 at 02:51.
      My System SpecsSystem Spec

  9. #19


    Posts : 5,139
    Win8.1Pro - Finally!!!


    First, try this:
    There may be a problem with the nVidia Streaming Kernel Service. Possible fixes are listed here: http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    With these 2 memory dumps, I have to wonder about the video here.
    One blames the video, while the other blames memory (which could be video memory)
    Both have short lists of 3rd party drivers involved in the dumps - which are most often seen with hardware problems.
    It could also be a Windows problem - but I ruled that out because you reinstalled Windows recently and still have BSOD issues.

    If the fix for the nvidia Streaming Kernel service doesn't help, then I would suggest running the video stress tests from here: Hardware Diagnostics
    You had mentioned earlier that you'd pulled the GPU - what are you using now? Do you have another card to test with?
    If you test with 2 different video cards and still get BSOD's with both - I'd go for an RMA on the motherboard.

    There are no reliable, 100% effective motherboard tests (they're too expensive to develop for a product with a limited life-span). Normally I try to rule out everything before saying it's a motherboard problem - but you're limited on when you can submit an RMA, so it's best to do it now while it can still be RMA'd.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Jul 23 02:26:04.958 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\$RCB8UJP.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 1:52:19.600
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+12b23f )
    BugCheck FC, {fffff802e2991990, 8000000004791163, fffff802e2991660, 0}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    Arguments: 
    Arg1: fffff802e2991990, Virtual address for the attempted execute.
    Arg2: 8000000004791163, PTE contents.
    Arg3: fffff802e2991660, (reserved)
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xFC_nvlddmkm+12b23f
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jul 21 18:21:58.384 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\$RZKW22N.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:16:59.150
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+139bb )
    BugCheck 1A, {41201, fffff68025dcf6a0, f770000108e68867, ffffe00003a272a0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff68025dcf6a0
    Arg3: f770000108e68867
    Arg4: ffffe00003a272a0
    BUGCHECK_STR:  0x1a_41201
    PROCESS_NAME:  SearchIndexer.
    FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3499
      BIOS Version                  P1.30
      BIOS Release Date             05/26/2014
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Jul 23 02:26:04.958 2014 (UTC - 4:00)**************************
    athwnx.sys                  Mon Apr  1 01:32:05 2013 (51591BD5)
    RTKVHD64.sys                Tue Jul 30 08:06:46 2013 (51F7AC56)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
    nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
    
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  10. #20


    Canada
    Posts : 36
    Windows 8.1


    Thanks John.
    I do have another video card I can swap in. I'll try disabling the streaming service first though and see if that gets me anywhere today.
      My System SpecsSystem Spec

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